Terrapinn Reviews | Glassdoor

Terrapinn Reviews

Updated Jun 19, 2019

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Found 146 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
42%
Approve of CEO
Terrapinn CEO Greg Hitchen
Greg Hitchen
91 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Great experience, learned so much about business/marketing/sales and the industry I worked in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Terrapinn

    Pros

    the people, location of the office, ping pong, opportunity to learn about a variety of industries and interact with many different kinds of people. Chance to be trained by highly successful managers, skills you will use the rest of your life . Opportunity to earn huge commissions. Chance to travel around the country to a variety of different conferences. Company camaraderie.

    Cons

    The company likes you to do it 'there way', little flexibility. Lots of cold calling and rejection.

    Advice to Management

    Management is doing a great job. Company is growing and is definitely on the upswing. Nothing but good things to say about the management at Terrapinn.. Great leaders with a concrete vision about where they want the company to be in a few years time. They will get there. One suggestion..... mind mapping does not work for everyone.

    Terrapinn2015-03-20
  2. "Prepare to be ignored"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terrapinn full-time for less than a year

    Pros

    Great opportunity to learn about the major issues happening across every industrial sector. Building up your professional network.

    Cons

    Poor customer service from operations. Even if you leave a message don't be surprised when you don't receive a courtesy call back. You'll be lucky if you're able to get in touch with anyone regarding payments or logistics. Prepare to have to follow up several separate times as if you're chasing a prospect!

    Terrapinn2019-03-05
  3. "Conference Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Terrapinn full-time for less than a year

    Pros

    Terrapinn NY has an extremely supportive group of employees that i led by a very understanding MD. Though he can get pretty overwhelming and insane at times, the MD has been really pushing for dramatic changes in the office and he has fostered an environment where everyone can grow professionally and personally, The job gives you several chances to make a name for yourself and establish yourself as a well respected...

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    Cons

    The company has too many unrealistic expectations and upper management is highly toxic. Management in the office never hesitates to play the blame game and asks you "why are you struggling"? instead of picking you up and asking you how they can help you lift yourself up. Lots of ideas are agreed upon through words but rarely executed. The CEO is plain ole disrespectful and overwhelmingly rude to his subordinates. He might...

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    Advice to Management

    There is a big "finger pointing" culture that has been established. What can you do to fix this and foster a more supportive environment? Expectations have to be high, but there is a huge difference between high expectations and plain ole unrealistic expectations. Perhaps work with your employees to agree upon realistic goals and deadlines instead of pressuring them to adhere by all of your own goals.

    Terrapinn2018-08-23
  4. Helpful (1)

    "A company on the up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conference Producer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terrapinn full-time for more than a year

    Pros

    A young, friendly, open, inclusive and helpful office with so many opportunities to travel, meet new (and important!) people and get a well-rounded view of business. Producers get exposed to research, marketing, sales - the whole lot, and it really equips you for the future. Because it's a UK company, you'll get 20+ days paid vacation (not including federal holidays!) and some really great benefits. Work-life balance...

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    Cons

    - The office used to be very male, very sales-dominated and perhaps not the most inclusive or friendly. I'm happy to say that has changed enormously of late due to management putting a lot of effort into improving the company culture. - Sometimes, decisions coming from HQ in London can be a hindrance, rather than a help. - The spring events season gets very stressful. I'd like to see some of them spaced out throughout...

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    Advice to Management

    HQ needs to recognize that not all geographical markets work the same way. Also, senior management needs to make sure that ideas are executed rather than just talked about.

    Terrapinn2018-08-07
  5. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terrapinn full-time for less than a year

    Pros

    Opportunity to travel and meet top level CEOs and great time off.

    Cons

    Micromanaging, tough deadlines, tracking of phone calls and times.

    Terrapinn2018-03-28
  6. Helpful (3)

    "An idea-filled and bright U.S. office, abysmal global corporate management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Director in New York, NY
    Neutral Outlook
    Disapproves of CEO

    I worked at Terrapinn full-time for more than a year

    Pros

    I worked at Terrapinn for around 2-2.5 years as a Conference Manager and eventually a Project Director. I entered the office with no conference industry experience and a very low opinion of the work I would be doing. I am happy to say that my opinion changed as I learned the ropes and I wanted to share my experience of working at Terrapinn's New York City office, as I feel it could be helpful for people looking to make...

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    Cons

    -The conference industry as a whole is a pretty awful industry. Terrapinn tries hard to break some of the rote cultural assumptions, but money comes first and you often find yourself creating just another of several similar events in the industry you are in. Management's reply is, of course, yours should be BETTER - and that is what any good employee obviously strives for, but this is a tough industry and you have to...

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    Advice to Management

    US office management advice: Be a better filter between the insane C-level corporate demands and don't let their stress bring down the NYC office environment. Try to emphasize that the calling isn't just to hit the times, but during training really focus on WHY the calling is important and how it helps to build relationships. Keep taking risks on and for your employees. Executive management: I won't bother writing...

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    Terrapinn2017-09-26
  7. "I grew as a person by working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Terrapinn full-time for more than a year

    Pros

    You get to travel to some nice places (Miami, San Diego, San Francisco, Chicago as an examples). Work-Life balance is ideal, with good hours, vacation, and even an end of summer company party (for instance to Atlantic City), as well as a Holiday Party in December). Young, outgoing environment. Everyone definitely treats each other with respect and it is a work hard, play hard mentality. Office is very nice, on the...

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    Cons

    Sometimes it's easy to get overwhelmed by targets and goals for your projects, but with the right plan and attitude this can easily be mitigated and management is there to drive you forward.

    Advice to Management

    Get rid of the Jublia event app, and invest in newer technology as there are more effective solutions for events out there.

    Terrapinn2017-06-16
  8. Helpful (8)

    "Stay away! Zero stars."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terrapinn full-time for more than a year

    Pros

    Young team filled with potential but lacking corporate skills.

    Cons

    Horrible management that most likely never managed anyone before this job, high turnover for no reason, no talent development, sense of rush with no strategy. High sense of entitlement from people that only worked at Terrapinn all their lives. They have no previous valuable work experience and prey on preaching to the "young professionals" newly hired just because they believe to know better than the rest. The moment...

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    Advice to Management

    You wouldn't listen anyway. A company with no value, no compassion, no HR, no interest in developing people or talent just preying on young talent to make money - if it makes money.

    Terrapinn2017-05-30
  9. Helpful (1)

    "Great events company that works hard to be the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conference Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terrapinn full-time for more than a year

    Pros

    I've been with Terrapinn for two years and this is a place that has rewarded my hard work and helped me grow professionally. Of course you have to work hard and have work ethic in order to be trusted with good projects. In these two years I haven't felt disrespected or harassed and I haven't seen anyone get harassed. I've been able to travel nationally and internationally, and I've seen new hires sent on international...

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    Cons

    -Some people have gotten many chances when they didn't deserve them and others haven't when they did deserve them. -Can get stressful around events season

    Terrapinn2017-01-18
  10. Helpful (7)

    "I wouldn't even wish this upon my worst enemy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delegates Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terrapinn full-time

    Pros

    Opportunity to travel Meet Manager - VP level people (they do not attract CXOs to their events) Happy Hours!

    Cons

    I have had the immense pleasure of working with martin kelly, MD of the US office. I must say that guy has no clue of what he is doing. During his tenure the office has seen a considerable decline of quality events (established events did not grow but bit dust!) He will piggy back on your success and blame you for his shortcomings. He is the ONLY manager in office, other managers just have the job title. He will poke...

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    Advice to Management

    None

    Terrapinn2017-01-05
Found 146 reviews