Tesco Bank Reviews

Pros

good place to work for

Cons

staff turnover managers not badits okay

Pros

Lovely place to work even had a reach around off site director fantastic and the great manager gave me a rusty trombone

Cons

No hand jobs on the daily

Pros

Value staff, market rate of pay

Cons

Made redundancies and let staff go

Pros

Flexible hours and good benefits

Cons

Management and lack of communications

Pros

Team, management, pay, benefits, flexible

Cons

Quality training and complaints training

Pros

good fun nice cool awesome

Cons

well well well well well

Pros

Great place to work

Cons

hours arent very flexible enough

Pros

Were there pros to working at Tescobank? They paid on time - there is that and paid overtime rates.

Cons

Culture - talk about being a family but penalise staff for taking bereavement leave and having to get bereavement pay authorised by head of site as they only pay 1 or 2 days for loss of parent. Management - disgusting management practices. Hiding sexual harassment accusations about 1 worker in a position of trust by multiple young staff members, demoting the worker due to the truth behind the allegations and then promoting them again. Promoting only YES men and not those who can do the job. Having multiple untrained CSRs act as managers on CSR salaries fixing the work of actual trained managers because they're clueless. Toxic management - the way management talk about staff is gross, the confidential information that is shared among managers is out of order. Pay - paying one CSR to only do 1 skill with low call volume more than CSRs doing 4 skills taking back to back calls. Shoddy working practices means every decent CSR with management potential left and the new squad of management trainees were all previously on lists as needing major improvements, on the verge of being sacked or slated in every management meeting for wanting to be a manager and never going to be given that opportunity. It's a place where of you shut up and put up always say yes and don't have an original thought or stand up for yourself you'll succeed and go far.

Pros

Nice team culture, everyone tries to help each other out, little office politics and no big egos. Performance management processes are not onerous or overly stringent, a big plus from me, some other companies make it War and Peace! WFH and flex working mostly, occasional days in office, balance works for me. 10% off at Tesco, 15% at payday weekends, more at Christmas, though unfortunately not on petrol!

Cons

As other have said some of the benefits dont compare well with competitors, only matching up to 7.5% of pension contributions, no subsidized medical or dental insurance. There was talk of improving them but seems to have gone quiet for now. Thing to bear in mind that Tesco Bank are part of Tesco group with 300,000 or more staff, so benefits generally reflect a retail supermarket sector rather than a primarily banking/finance section

Pros

Friendly and welcoming staff, generous breaks and a nice social atmosphere. A good place to get your foot in the door and establish experience. Lots of progress options too for people who can establish themselves and are willing to learn. This can also help for colleagues looking to move into higher management or different employment. Annual bonuses and pay rises for people who can meet targets and succeed at the job.

Cons

Introductions to the bank can me misleading, however this on upper management and the material they provide. They are a stats driven bank and falling behind will result in managers becoming overbearing. Upper management are tone deaf, constantly putting out news regarding the banks profits but doing everything they can to avoid paying their staff a competitive rate. Annual payrises do have a hard cap beyond a certain salary, again discouraging long tenure. They've only just increased base salaries due to union pressure and their original offer barely meeting minimum wage, and offer little incentive to keep people working long term, offering a colleague who has 10 years of tenure, a badge and nothing else. This naturally leads to high turnover.