Tesla Reviews | Glassdoor

Tesla Reviews

Updated August 8, 2017
112 reviews

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Tesla Chairman, CEO, and Product Architect Elon Musk
Elon Musk
81 Ratings

112 Employee Reviews

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Pros
Cons
  • work life balance needs improvement (in 126 reviews)

  • Long hours (but it's totally worth it) (in 129 reviews)

More Pros and Cons

  1. Helpful (2)

    "Employees are not valued or appreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Las Vegas, NV
    Former Employee - Customer Service Specialist in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesla (More than a year)

    Pros

    Free coffee and soda drinks

    Cons

    Poor company structure, mid level "supervisors" lack judgement, interpersonal skills and consideration for anybody but themselves. All employees are expendable according to whims of the department. Job security is zero and hard work and dedication matter nothing. Large amount of unnecessary turnover and terminations.

    Advice to Management

    The best way for a company to succeed is to value your employees. Losing quality employees for no reason except mid management ego and immaturity is not good for the company or it's clients.


  2. Helpful (1)

    "Cult like atmosphere filled with empty promises, critical thinking is blasphemy, and questioning is a death sentence."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Consultant
    Former Employee - Energy Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesla full-time (More than a year)

    Pros

    One may learn a lot about how important branding is. If you can create an awesome brand image in the mind of the consumer you can learn how to get away with crap products marketed heavily and with arrogance, a completely chaotic and unorganized back end process, and poor post sale service. It's genius!

    Cons

    Expensive benefits. "The company is not profitable" is a great excuse for a lot of things, like the lack of a retirement plan, and especially when all of management and most employees are cult members and willingly or unwillingly know this about themselves. They fall in line and march to the orders of what the most senior person in the room makes up about what they say the CEO wants. This was the first experience in my life where I was almost fired for not standing and shouting for a video message from the God-Emperor CEO as if he could see me not cheering and clapping and shouting his name in adoration. Seriously. Happened. I couldn't believe it.

    Advice to Management

    You're in a cult. Admit it. But has anybody told Elon he's worshipped as a god? I'd love to know whether he knows or it's all his incompetent and self-doubting handlers making him a god to compensate for their lack of knowledge and abilities. The sad thing is, the company has some great people but management is an echo chamber and they all have to go. Elon says to email him if there's a serious problem or issue but when you do he doesn't reply, which to me means his email address is probably just an internal marketing in-box and I would believe handled by the staff at one of his 5 or 6 Bel Air mansions.

  3. Helpful (6)

    "Misleading in growth opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Advisor in Washington, DC
    Former Employee - Owner Advisor in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Tesla full-time (More than a year)

    Pros

    Easy to buy into the company's mission.

    Cons

    Lack of management, long work days, easy to fall into complacency, inconsistent pay, volatile work culture, high employee turnover, Low work morale

    Advice to Management

    Be honest and transparent to your employees. Don't mislead them with growth opportunities.


  4. Helpful (2)

    "The name makes it popular"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Tesla full-time

    Pros

    You get to say you work for Tesla

    Cons

    No work life balance. Horrible communication.

    Advice to Management

    Communicate better with employees and make up your mind.


  5. Helpful (9)

    "Worse than amazon."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Owner Advisor in Boston, MA
    Current Employee - Owner Advisor in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Tesla full-time (More than a year)

    Pros

    The mission of this company is amazing, unfortunately they prey upon people with the same mindset and exploit their efforts.

    Cons

    Absolutely do not care about employee morale and well being. Employees are reduced to a statistic, where morale does not matter. Most work out of fear of losing job, not because they are valued.

    Advice to Management

    Start paying attention to employee satisfaction. Happy employees work harder, smarter, and faster.


  6. Helpful (2)

    "Stay Aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales in Philadelphia, PA
    Former Employee - Direct Sales in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesla full-time (Less than a year)

    Pros

    Dropped 3000 direct sales employees in 15 minute video call.

    Cons

    If you can knock you can rock.

    Advice to Management

    Grow up.


  7. Helpful (6)

    "Don't get sucked in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist in Indianapolis, IN
    Current Employee - Product Specialist in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Tesla full-time (More than a year)

    Pros

    The products and missions of the company don't even make up for the horrible management. No one deserves to be treated the way they treat their employees.

    Cons

    -They expect you to work for nothing and will pay you nothing
    -Illegal activity is encouraged and rewarded
    -Do not expect basic human respect
    -You will be promised promotions but will most likely never receive them
    -Management is incompetent and unprofessional
    -Unsafe work environment for women

    Advice to Management

    Fire all low level management and start over. Actually follow what Elon suggests!

  8. Helpful (3)

    "Horrible Sales Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Tesla full-time (Less than a year)

    Pros

    It's nice because you get to drive the cars, and work with some of the newest, most innovative technology in the world.

    Cons

    Managers were always tearing down customer experience specialists (sales people) and never helping them with the advice to help them succeed. The manager in my store was creepy and cruel at times. HR plays favorites and doesn't do anything to help employees that are in difficult or threatening harassment situations.

    Advice to Management

    Take the time to work with your employees to help them meet their goals instead of tearing them down with online suggestions on their employee profile and humiliating them in daily emails to the entire team.


  9. Helpful (5)

    "Owner Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Advisor in Short Hills, NJ
    Former Employee - Owner Advisor in Short Hills, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Tesla full-time (More than a year)

    Pros

    You have the ability to be part of something truly amazing with Electric Vehicles. Every vehicle sold is one less gas polluting vehicle on the road. All the employees come from various backgrounds, and generally well rounded very smart individuals.
    -Strong health insurance with min cost out of pocket
    -Providing a amazing experience to individuals who understand the vision of the company.
    -Driving around to various events or smaller marketing events in a 100K+ vehicle
    -Sharing a common enthusiasm to get people to buy a all electric vehicle
    -Very forward thinking with big technology advancements
    -Working for Elon Musk and wanting to change the world
    -Seeing potential customers and soon to be owners light up with complete joy with they finally get it.
    -Operations & logistics to really learn the process of the automobile being built to when a customer takes delivery of their vehicle to join the Tesla movement.
    -Casual work environment. (Usually black, or gray pants with a pressed white shirt).
    -Watching news releases from Tesla HQ, and Elon Musk has you filled with joy for the day
    -Knowing that you are making a difference to the world and to families providing them with different lifestyle.
    -Potential equity grants within the company

    Cons

    Compared to similar roles within the auto sector, the pay is on the low side
    -Micromanagement of daily reports to direct managers, when they have the same access to the salesforce reports
    -Test Drives with individuals who don't care about anybody on the road but themselves.
    -The car is one of the safest vehicles ever built/created but you sometimes fear for you life when test drivers either freak out on the Auto Pilot, the aggressive speeding, and drivers who don't really know how to properly and use two feel to drive.
    -Retail hours are horrible if you are in the retail channel. If you have a family with children, it's almost near impossible to have a constant schedule each week.
    -Small office that hosts 10 people at any given time. Approx 100 sq/ft no windows, people eating over top of each other, and silly shenanigans that they young staff partake in.
    -Very childish behavior from both staff and management. When you are trying to get people on the phone, you will notice that management will be playing childish games on their cell phones.
    -Majority of the people including management don't drive a Tesla themselves. (Either they can't afford the car, or they are not sold on the product enough to drive & own one).
    -Changing compensation plan 3 times in a 5 month period
    -No real training with the actual system and process. You are thrown into the system and need to learn the process other wise you get talked down to and treated much like a second class citizen.
    -Product knowledge changes daily
    -Defending negative press news regarding a sensitive material around the Auto Pilot technology
    -Very Cliquey environment. If you come from the outside without starting out either in Delivery, washing cars or Customer Service Expert you will have limited support for you to be successful.
    -Leads from internet that are ready to buy are generally passed along to the top performers, leaving the bottom performers to fend for yourself.
    -Working Holidays & long weekends missing time from family and other events or functions that you care about.
    -No real team approach to want to help one another (back to cliquey). Very cut throat mentality and only care about themselves.
    -Reps will snake deals right from you that you have spent hours with from other locations. (Very similar to working at a traditional dealership, and they go to your competitor but worst feeling because it's with the same DIRECT company.
    -Working the floor to "FishBowl" for leads. Clearly there are times individuals are not in the market, can't afford the car, or are ready to have a potential test drive. Management doesn't care and wants more leads. Doesn't matter if they are garbage or Hot leads they just want another phone number or email to add their hundreds of thousands of contacts that they already have in their ever growing data base.
    -Regional management lives in a Ivory tower and has never walked the talk. Some with huge egos that typically enjoy talking down to staff with nonsense stories that have no relation to the current role within Tesla.
    -Unrealistic goals that are almost stretch goals and unattainable even for the top performers
    -Malls are going to be distressed assets in the near future. The footprint of malls are shrinking with more and more stores closing, resulting in a fewer foot traffic.
    -Being told that cold calls are not allowed, and only reaching out to those who have raised their hand for additional information.
    -Marketing yourself through social media is very restricted and don't want images, or videos to be portrayed in the wrong light.
    -Management across the board in multiple departments with no real life experiences
    -No discount on the purchase of a their vehicles, only on lease programs which if you live in state that offers state incentives they would waive the sales tax which there is no savings.
    -Dress code from HQ doesn't match to what is actually expected in each store.
    -No 401k match

    Advice to Management

    For individuals who want to make a major career change, spend more time on training the software and the platform. Take a few steps back and develop the knowledge with the software that would reduce errors and mistakes from the sales team.

    Don't kick people when they are down. Sales is a roller coaster ride, with ups and downs. When someone has great potential spend the time with them to provide positive feedback to have them learn from their mistakes to move forward to get better.

    Stop pushing the CES team to be bullies on the floor to have unqualified prospects provide their information to have Owner Advisors (Sales Reps) pound them with unwanted phone calls and emails.

    Hiring managers should stop over stating and hyper inflating the possible orders that are coming in to prospective new hires. Was there for 5 months and nobody on the team hit any of the numbers that said they were hitting. Very misleading.

    Provide compensation for the Model 3 and don't do what was done on the X and the S by not offering payouts when it was first released. With over a half million reservations and when more and more sales reps (owner advisors) find out that they will not be compensated, could cause a mass exodus.

    Start getting service right. Many owners from the early 12' or 13' first generation model S are looking to upgrade to AP 2 have expressed concern that they love the car, but hate the service process. Cars are washed but leaving service centers "dirty" water marks, cars not being pulled around for the owner.

    When vehicles enter service, it could be days to months for the repair giving owners a older car with limited capabilities and really a much lower version of their current vehicles. The loaners should be almost the same for them and not be put into a car with AP1 RWD when they have purchased AP2 w / Dual drive system.


  10. Helpful (3)

    "Tesla Owner Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Advisor in San Diego, CA
    Former Employee - Owner Advisor in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tesla full-time (Less than a year)

    Pros

    Good stable income, employee stock options at the 4 year mark, super fun people and work environment.

    Cons

    No work life balance, zero weeends off, work every major holiday, you can make several times the money selling other vehicle brands. Every one of my friends that sell other car brands make much more then the Owner Advisors at Tesla and don't work nearly as many hours.

    Advice to Management

    Fix your problems with the work life balance for your sales people this is the smallest tweak and care more about your your sales people, at the end of the day they are the heart of the company. Work on fixing the pay structure for smaller less high end locations.


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