Testronic Labs Reviews in United Kingdom | Glassdoor

Testronic Labs UK Reviews

Updated April 3, 2017
31 reviews

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United Kingdom

2.7
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Keith Ramsdale
1 Rating

31 Employee Reviews

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  1. "Company review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Croydon, England (UK)
    Current Contractor - Anonymous Contractor in Croydon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Testronic Labs as a contractor (Less than a year)

    Pros

    Very relaxed office, with a small corporate team means you get to know everyone quickly.
    the office is located in a large town, with plenty of open places to go at lunch.
    Both of the corporate and testing teams are diverse and multicultural.
    Upper management do not micro-manage.
    Plenty of games to play during breaks.

    Cons

    Corporate office can be very quiet at times.
    Distinct divide between corporate and testing teams (although this is lessening).
    Little opportunity to develop/ grow skill set. (this is getting better with the release of Testronic academy.

    Advice to Management

    Potential career paths could help to retain staff members.
    If possible longer contracts would also help attract/ keep stronger team members.
    More business could be be done out of the London office, there is plenty of room to expand and provide other services.
    More team building events?


  2. Helpful (2)

    "Fun Environment / Helped me get higher paying jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lqa Tester in London, England (UK)
    Former Employee - Lqa Tester in London, England (UK)

    I worked at Testronic Labs full-time (More than a year)

    Pros

    Multi cultural team, friendly co-workers, upbeat environment. I made a lot of friends. Night shift was more relaxed and easy going then day shift

    Cons

    Low pay, contracts renewed every 3 months made job security very unstable, lack of communication with upper management

    Advice to Management

    Treat employees with kindness, the testers are what makes the company be what it is


  3. "Good company to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Functionality QA Coordinator in London, England (UK)
    Current Employee - Functionality QA Coordinator in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    You can start with no experience as a Tester, this is the biggest plus

    Cons

    Corporation, low salaries, there is not too much of a 'team' in the emplyers

    Advice to Management

    I wish they did something more to stop people from leaving.


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  5. Helpful (4)

    "Improving, but still some way to go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Localisation Project Coordinator in Croydon, England (UK)
    Current Employee - Localisation Project Coordinator in Croydon, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Testronic Labs (More than 5 years)

    Pros

    Changes in middle and upper management over the past couple of years have helped the company improve how it treats employees a bit. There's a bit more transparency when it comes to the company's planning and decision making, along with more regular meetings for full-time staff to voice any concerns they have.

    Improvements to training, performance reviews, project set up processes and the introduction of one-to-one meetings are all very welcome. It's also good to see fixed-term contracts being offered to testers more frequently.

    The general vibe of the office is still the best thing about the job, with a relatively relaxed, sociable atmosphere and a fantastic team of individuals on the test floor who are always willing to help and support each other and treat everyone as a friend rather than just a work colleague. I've never worked anywhere else where there's such a good, organic sense of teamwork.

    Cons

    There hasn't been a pay review for anyone (except probably upper-management) for several years, now, and the company should be ashamed of that. There's also still a moderately high turnover of full-time staff and of experienced zero-hour testers who don't see any prospect in staying with the company.

    Advice to Management

    Please carry out pay reviews for lower paid employees who are still on their base salary. Longer term employees have received pay rises in the past and so it's long past the time to offer the same to employees who are still on the base salary for their position after being with the company for over a year. The small cost of a raising someone's pay will far outweigh the cost of losing a skilled, experience employee who feels unrewarded for their commitment to the company.

    The hourly rate offered to testers on zero hour contracts should also be reviewed. More experienced testers should have their hourly rate increased, because the company needs to do something to retain an experienced pool of testers; the increase in quality and expertise mitigates the additional cost (and conversely, a pool of less experienced testers lowers the overall quality of service and increases the likelihood of mistakes being made, both of which are potentially far more costly).

    It'd be great if we had more company-sponsored activities to engage employees and improve communication between different teams.


  6. "Great for part-time work, yet underpaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - QA Localisation Tester in Croydon, England (UK)
    Current Freelancer - QA Localisation Tester in Croydon, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Testronic Labs (More than a year)

    Pros

    Great sense of community among colleagues. This is however due to the collegiate and not influenced by Corporate.
    People always help each other out.
    It can be very fun to work on video games and is not exhausting by any means.

    Cons

    Extremely low pay, considering being able to work in two languages and with computers is a requirement.
    No or little training.
    Contract works may only take a 30-minute unpaid lunch break, which is timed.

    Advice to Management

    Set up a larger variety of contracts that enable people that have worked for Testronic longer to earn more.
    Provide new employees with more training or with a mentor.


  7. "Great Working Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - QA Localisation Tester in London, England (UK)
    Former Contractor - QA Localisation Tester in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Testronic Labs as a contractor (Less than a year)

    Pros

    The working environment is very friendly. The office is very cosy, they provide a lot of food as a benefit. You could expect to meet co-workers from various backgrounds.

    Cons

    The head office and the working office is a bit far.


  8. Helpful (1)

    "fun job but not compensated well enough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Localisation Technician in Croydon, England (UK)
    Current Contractor - QA Localisation Technician in Croydon, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Testronic Labs as a contractor (Less than a year)

    Pros

    Some really cool games to work on and nice colleagues to work with. coordinators are friendly and laid-back.

    Cons

    not enough pay considering not everyone is suited for this job, not a reliable job, zero hours contract, hard work does not get recognised

    Advice to Management

    give better contracts/pay to people and make them feel valued by the company so that people stay. improve the communication process about upcoming work with your staff.


  9. "QA Localisation Techinician"

    Star Star Star Star Star
    Former Freelancer - QA Localisation Technician in London, England (UK)
    Former Freelancer - QA Localisation Technician in London, England (UK)

    I worked at Testronic Labs (Less than a year)

    Pros

    Organised, communicate, pro active, collaborative, friendly

    Cons

    Not enough hrs, short term projects


  10. Helpful (4)

    "Challenging but fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in London, England (UK)
    Current Employee - Recruiter in London, England (UK)
    Recommends

    I have been working at Testronic Labs full-time (Less than a year)

    Pros

    Flexible schedule, relaxed environment & supportive of new ideas, cool people to work with from all around the world. Fruit, coffee, gym membership. Gets busy during peak times which makes it challenging but also rewarding.

    Cons

    The company has been through a restructuring and an office move which was not to everyone's liking. However we are settling in nicely in the new office and the mood overall is improving.


  11. "So so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Testronic Labs part-time (Less than a year)

    Pros

    play as much as new games as possible.

    Cons

    well testing is boring and no creative.

    Advice to Management

    try to do some testing driven development stuff.


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