Texas Children's Hospital Reviews | Glassdoor

Texas Children's Hospital Reviews

Updated July 15, 2017
250 reviews

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3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Texas Children's Hospital President and CEO Mark A. Wallace
Mark A. Wallace
144 Ratings

250 Employee Reviews

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Pros
  • Great Benefits, and even better co-workers (in 15 reviews)

  • Great place to work, nurse to patient is 4:1, and staff is amazing to work (in 15 reviews)

Cons
  • Location: the traffic to/from the medical center is horrible (in 10 reviews)

  • high turnover rates in critical care (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "PCA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pca in Houston, TX
    Former Employee - Pca in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Children's Hospital full-time (More than a year)

    Pros

    Can definitely make money with overtime, great benefits, decent bonuses but the children and company integrity is the biggest bonus of all. Can easily travel within the company to many departments, industries, specialties with training and support.

    Cons

    Humans are petty, management can be very egotistical and pessimistic but politics are wherever you go. For the majority, everyone is very nice almost to a fault so there is also a lot of passive aggressiveness but you can survive that.

    Advice to Management

    Take in to consideration everyone involved, not just your favorites. Do what's right, period.


  2. "Great Mission and Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texas Children's Hospital full-time (More than a year)

    Pros

    Love working with all of the departments. Nursing culture is amazing. Executive leaders are available and supportive. Support Services like Patient Transport, EVS, Security, SRC and Engineering are awesome. Social Work and Family Advocacy are great too. Everyone is focused on taking care of the patients' needs.

    Cons

    Sometimes it takes a while for a decision to be made. Almost too collaborative.

    Advice to Management

    Keep up the great work.

  3. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texas Children's Hospital full-time (More than a year)

    Pros

    Good culture, great physicians, and staff members. We truly care about that work we do.

    Cons

    no significant cons to report

    Advice to Management

    Professionally develop your staff where you can.


  4. "I was an intern here last summer and explored new paths and opportunities in my career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Summer Intern in Houston, TX
    Former Employee - Summer Intern in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very professional work environment and ethics.

    Cons

    I had none in my experienced


  5. "Pca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pca in Houston, TX
    Former Employee - Pca in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Texas Children's Hospital full-time (More than a year)

    Pros

    Great staff nice environment gorgeous building

    Cons

    Salary flexible scheduling not enough ability to move up

    Advice to Management

    Great work


  6. Helpful (1)

    "Lvn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LVN in Katy, TX
    Former Employee - LVN in Katy, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Texas Children's Hospital full-time (More than 3 years)

    Pros

    Dr.'s were great and understanding

    Cons

    Management was not good, didn't really know what they were doing


  7. Helpful (2)

    "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Women's Pavilion(WSH) in Houston, TX
    Former Employee - Women's Pavilion(WSH) in Houston, TX

    I worked at Texas Children's Hospital full-time (More than a year)

    Pros

    Had amazing co-workers and Dr. I worked for. Loved helping & interacting with patients. They took the place of my family in so many positive ways.

    Cons

    Management has to much favoritism and don't value the hard working employees. Don't pay sick time unless you bring Dr's excuse AFTER 3 days and will be written up if you're sick from one day to another ....unless to GO IN SICK & "must" work 4 hrs..at least.

    Advice to Management

    Since some management members do not know what having children is if not they're older now...be more considerate of your dedicated employees. Without each of them you would not have anything to offer the facility. Treat others the way YOU like to be treated and all the patients MUST be treated if they were kin to one. No one is more or less than the other. Insured , self pay low income, rich....they're as human as each one of US!! Blessings 🙏🙏

  8. Helpful (1)

    "Security Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Protection Officer in Houston, TX
    Current Employee - Protection Officer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Texas Children's Hospital full-time (More than 3 years)

    Pros

    Work hours only. Some of the nursing staff are great.

    Cons

    Security Leadership and Management are awful. Favoritism to the highest levels. Treats employees like crap, no advancement, low salary for officers, but management and leadership are paid handsomely almost to six figures. But officers are paid between $12-$15 hourly. Security Administrators are liars, scammers and don't know anything. All lazy and fat cowards. And their friends they hired.

    Advice to Management

    Hire new leadership for Security Services. The new guys aren't cutting it at all.


  9. "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Staff Nurse in Houston, TX
    Current Employee - Clinical Staff Nurse in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texas Children's Hospital (More than a year)

    Pros

    Great place to work, nurse to patient is 4:1, and staff is amazing to work.

    Cons

    Don't take acuity of patient in account when assigning patient.


  10. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Texas Children's Hospital (More than a year)

    Pros

    Great coworkers. Most Senior leaders have moved up internally from within the organization, so they have a better feel for the work being done by their staff and at the front lines of patient care.

    Most leaders are very conscious of work life balance and do their best to ensure you know that.

    Cons

    Growing pains from massive expansion. They are making the jump from a singular hospital to a multi-facility large IDN. With each large capital expansion facility coming online, operational costs grow and business support departments are struggling to provide support. Business support departments are last inline for employee growth, so they have to do more with current staff, and in some cases, do more with less staff due to FTE vacancies not being back filled or extremely difficult to get positions posted.

    Advice to Management

    Central support departments are struggling to keep up with service levels to each new site that's built. If they aren't able to grow or replace staff, they will begin to fail.


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