Texas Department of Aging and Disability Services Reviews | Glassdoor

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Texas Department of Aging and Disability Services Reviews

Updated January 18, 2018
91 reviews

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3.1
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Texas Department of Aging and Disability Services Executive Commissioner Charles Smith
Charles Smith
0 Ratings

91 Employee Reviews

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Pros
Cons
  • You need to use your own vehicle to make home visits (in 3 reviews)

  • Gossiping Employees, employees don't show up for work, low pay (in 3 reviews)

More Pros and Cons

  1. "Systems Support Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Texas Department of Aging and Disability Services full-time

    Pros

    Getting to work in a team environment that focuses on combined problem solving for efficiency.

    Cons

    Can be somewhat hazardous if working at an SSLC but I dont really have any noteworthy cons. I loved this company.

    Advice to Management

    Focus on career development with current employees and offer more merit raises and certifications.


  2. "Protective Services Intake Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Protective Services Intake Specialist V in Austin, TX
    Former Employee - Protective Services Intake Specialist V in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Texas Department of Aging and Disability Services full-time (More than a year)

    Pros

    The manager for the intake line is exceptional. She is very helpful, attentive, and provides positive constructive feedback to help employees grow and feel more comfortable in their role. The department staff are very friendly creating a positive working environment.

    Cons

    The job itself could be emotionally draining, but staff are given mental health days, PTO, vacation, and holidays off to aid with the stress.

    Advice to Management

    The manager for the intake line is Amazing as well as the other managers. Managers keep up the good work!

  3. "Social Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker
    Former Employee - Social Worker
    Doesn't Recommend
    Positive Outlook

    I worked at Texas Department of Aging and Disability Services full-time (More than 10 years)

    Pros

    I inspected nursing homes, assisted living facilities, and adult day care centers. I think advantages to this position were the contact with the residents in the facilities. Our purpose was to make sure facilities met minimal regulations to ensure residents had good quality of life.
    Advantages were retirement, health insurance, and vacation leave. The ability to work from home is a privilege which is not available to everyone.

    Cons

    Cons were the travel. The region covered nineteen counties. Overnight travel was necessary.
    Paperwork was required to complete investigation reports and write deficiencies. Excellent writing skills were required. With the sheer volume of complaints and facilities surveyors could easily get behind on reports.
    I know most people did not know all of our benefits (retirement, insurance) were dependent on the state legislature. We have a blank slate every two years. Texas Public Employees Association and Texas State Employees Union advocate for our benefits with the state legislature. We
    can also advocate for ourselves by writing or calling the offices of our state legislators and senators.

    Advice to Management

    I would advise management to value those employees who have experience. In my opinion, The culture valued new employees.

    I believe the cost is too great to train new employees. The turnover rate was high. I saw very
    few people with five years experience in the department.


  4. "LVN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LVN II in Abilene, TX
    Former Employee - LVN II in Abilene, TX

    I worked at Texas Department of Aging and Disability Services full-time (More than 5 years)

    Pros

    The residents are amazing. Set rotating schedule allowing for future plans to be easily made.

    Cons

    Pay raises are based on state budget and are rare.


  5. "Guardianship Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Texas Department of Aging and Disability Services full-time (More than a year)

    Pros

    When called to help out most of your coworkers will help out. The clients, it feels good to advocate for them.

    Cons

    The shear amount of duplicated paperwork is ridiculous. Think A Hitchhiker's Guide to the Galaxy. DADS is about 20 years behind the rest of HHSC in technology and procedures. You have to use your own cell phone so if and when you leave you will continue to receive calls at all hours because this is a 24/7 job. Legal is a joke. There is no opportunity for growth in this position.

    Advice to Management

    Pay your people a decent wage and stop adding a new form to fill out every time someone sneezes.


  6. "Denton State Supportive Living Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Texas Department of Aging and Disability Services full-time

    Pros

    Great insurance and benefits for full time employees.

    Cons

    Individuals without proper training, education, or experience placed in positions that are not ment for them. The agency was sueccessfully sued by the Department of Justice and there was too many issues at the Denton State Supportive Living Center for me to stay. Upon leaving, I made an EEOC complaint due to discrimination.

    Advice to Management

    Have training on EEOC policies, revamp your training program, and hire individuals that meet requirements by law instead of hiring based off of filling a need or off of a referral by a friend.


  7. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Direct Support Professional in Abilene, TX
    Current Employee - Direct Support Professional in Abilene, TX
    Recommends
    Positive Outlook

    I have been working at Texas Department of Aging and Disability Services full-time (More than a year)

    Pros

    Good pay, great benefits, keeps me busy, amazing work being done

    Cons

    Holdovers suck (when someone on the next shift doesnt show or calls in you may have to stay for that shift too. , very tiring,

  8. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Aging and Disability Services full-time

    Pros

    Great benefits and pay is decent

    Cons

    Mandatory hold overs and clients have no accountability for their actions even tho some know very well what they are doing


  9. "Program Specialist I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist II in Austin, TX
    Former Employee - Program Specialist II in Austin, TX

    I worked at Texas Department of Aging and Disability Services (More than 8 years)

    Pros

    Benefits matching retirement 401k 457 paid sick leave, holiday

    Cons

    Gossiping Employees, employees don't show up for work, low pay

    Advice to Management

    Raise pay get better employees


  10. "Learning opprotunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Texas Department of Aging and Disability Services full-time (Less than a year)

    Pros

    So many opportunities learn, a different culture of services

    Cons

    Politics. Documentation is crucial. So many meetings

    Advice to Management

    Don't forget that your employees have families and would love to have work life balance.

    Many employees that work here love their clients and want them to succeed.


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