Texas Department of Assistive & Rehabilitative Services Reviews | Glassdoor

Texas Department of Assistive & Rehabilitative Services Reviews

40 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Texas Department of Assistive & Rehabilitative Services Executive Commissioner Charles Smith
Charles Smith
1 Rating

40 Employee Reviews

Sort: PopularRatingDate

  1. "VOC REHAB AGENCY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Specialist in Abilene, TX
    Current Employee - Program Specialist in Abilene, TX
    Recommends
    Positive Outlook

    I have been working at Texas Department of Assistive & Rehabilitative Services full-time (More than 3 years)

    Pros

    Excellent services. Great staff and environment..

    Cons

    All the hoops you have to jump thru sometimes working for the state.


  2. "Vocational counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vocational Rehabilitation Counselor in Houston, TX
    Former Employee - Vocational Rehabilitation Counselor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Texas Department of Assistive & Rehabilitative Services full-time (More than a year)

    Pros

    obtained experience working as a vocational counselor straight of out grad school.

    Cons

    Management is awful. The better you are at your job the more work they give you. Many employees get away with doing the bare minimum and the employees that care have to pick up the slack. Caseload sizes are not realistic

    Advice to Management

    get rid of the employees that are not doing their job.

  3. Helpful (1)

    "Vocational Rehabilitation Services"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Vrc in Dallas, TX
    Former Employee - Vrc in Dallas, TX
    Recommends

    I worked at Texas Department of Assistive & Rehabilitative Services full-time (More than 5 years)

    Pros

    Good Working Atmosphere; sense of job security; opportunity to give back to the community; high level of job satisfaction

    Cons

    Politics is a reality in public and private sector but seems to be higher degree of politics in public sector which is consistent with my experiences with the State of Texas.

    Advice to Management

    Acknowledge employee accomplishments; regularly assess employee engagement.


  4. "Disability Examiner Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Texas Department of Assistive & Rehabilitative Services full-time

    Pros

    They provide great benefits for their employees.

    Cons

    It is it's own universe of cubicles.


  5. "from Great to bad and worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Texas Department of Assistive & Rehabilitative Services full-time (Less than a year)

    Pros

    ability to help people with disabilities maintain or return to the workforce

    Cons

    bad untrained managers establishing unrealistic goals and cuts in funding delaying services

    Advice to Management

    listen to and compensate your senior staff who know how to get things done. leave your personal issues at home . be professional


  6. "Disability Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disability Specialist in Austin, TX
    Former Employee - Disability Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Texas Department of Assistive & Rehabilitative Services full-time (More than 5 years)

    Pros

    -Wonderful learning experience .
    -Once upon a time merit raises happened
    -if you are older majority just stay until retirement/die
    -Loved my training unit problems only started to occur when budget changed and we were forced into other units with incompetent managers.

    Cons

    -Once upon a time merit raises happened
    -OUMs (managers) lack proper training and majority don't deserve the title or the pay .A good number of them just sit at their desk and gossip with their friends.
    -Once you get behind there is nothing in place to help employees catch up. so majority of the examiners are constantly playing catch up.
    -When overtime is actually offered many don't even take up the offer because its not an opportunity for you to catch up but rather you are provided a ridiculous number of additional cases on top of the ones you are already trying to complete.
    examiners are penalized for things out of their control i.e claimants calling with additional info or not returning things, medical records being late, field office not cooperating, hospitals being difficult, etc.
    -Majority of those in power don't do any work and if you complain about an issue there are some managers that retaliate.
    -We are all supposed to be adults but often you feel like you are back in high school based on how some managers act with their close group of friends.
    -Don't complain about policy because they will find a way to twist things and make it your fault.
    -Probation is 12months and you are without insurance until
    -As the years progress there are people with the same time who are making grossly different salaries simply because merit raises and any other raises stopped a few years ago
    - HIGH TURNOVER

    Advice to Management

    -Better training of OUMs and higher ups.
    -bring back raises
    -treat your current employees better and then maybe you wont have to continue to hire large groups of new examiners every month


  7. "Mentally Draining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vocational Rehabilitation Counselor in Houston, TX
    Current Employee - Vocational Rehabilitation Counselor in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Texas Department of Assistive & Rehabilitative Services full-time (More than a year)

    Pros

    Helping people with disabilities
    Good pay and benefits

    Cons

    Always referred to look at policy but policy is not always clear
    High turnover rate
    Large caseloads

    Advice to Management

    Offer training that is beneficial to the counselor's professional development

  8. "Relatives first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rehabilitation Technician in Austin, TX
    Former Employee - Rehabilitation Technician in Austin, TX
    Doesn't Recommend

    I worked at Texas Department of Assistive & Rehabilitative Services (More than 10 years)

    Pros

    Helping people with disabilities obtain employment and providing supports to keep them employed is satisfying.

    Cons

    The nepotism is rife. I have seen qualified applicants passed over for relatives of management. To make it worse, they will not be qualified, one did not even know how to use outlook email. The "in" group take long lunches and generally waste time socializing and party planning, meanwhile the truly good workers are chained to the desk and assigned the majority of the work.


  9. Helpful (1)

    "Disability Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Texas Department of Assistive & Rehabilitative Services full-time

    Pros

    Flexible schedule, passionate about medical work/helping people, learn a lot about medical information

    Cons

    management, favoritism, high turnover rate

    Advice to Management

    focus on employees wants and needs, don't allow favoritism


  10. "Vocational Rehabilitation Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vocational Rehabilitation Counselor in Grapevine, TX
    Current Employee - Vocational Rehabilitation Counselor in Grapevine, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Texas Department of Assistive & Rehabilitative Services full-time (More than a year)

    Pros

    This job is meaningful. You are a critical link in helping persons with disabilities find and keep work. It's a good feeling to know that lives are being changed.

    Cons

    There are too many demands placed on VR counselors. We are forced to take too many applications for service and carry caseloads that are too large. There is no possible way to provide quality service. High stress and burnout is common as well as being paid below the average for comparable jobs in the field.

    Advice to Management

    Management should understand why their employees are burning out. Acknowledge how difficult it is to be responsible for the lives of persons with disabilities. Every day is a struggle for our consumers. It's hard not to feel their pain.


Showing 40 of 42 reviews
Reset Filters