Texas Department of Family and Protective Services Reviews | Glassdoor

Texas Department of Family and Protective Services Reviews

Updated July 24, 2017
277 reviews

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2.9
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Howard Baldwin
57 Ratings

277 Employee Reviews

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Pros
Cons
  • Impossible to balance hours and work life balance is hard (in 19 reviews)

  • The income is the lack of income, for the long hours expected (in 28 reviews)

More Pros and Cons

  1. "Casework"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casework II in Houston, TX
    Former Employee - Casework II in Houston, TX

    I worked at Texas Department of Family and Protective Services full-time (More than 3 years)

    Pros

    You have open flexibility on an average basis to schedule your work day/week.

    Cons

    No work life balance. You spend all your day working on documentation or driving.


  2. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Family and Protective Services full-time

    Pros

    Great benefits and retirement. Flexible schedule

    Cons

    High stress and constant changes due to legislative expectations

  3. "High Stress but Lots of Time Off"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Family and Protective Services full-time

    Pros

    Paid Time Off was ample.

    Cons

    Hours were horrible. Hard to make and keep appointments in your personal life.

    Advice to Management

    Find common ground with each other. Teach people instead of barking orders blindly.


  4. "Administrative Assistence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Administrative Assistant in Lubbock, TX
    Former Employee - Administrative Assistant in Lubbock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Department of Family and Protective Services full-time (More than 10 years)

    Pros

    Lots of learning, option to grow, very interesting job . Clients service. Good benefits

    Cons

    Sometimes too much stress, angry clients.

    Advice to Management

    none


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Texas Department of Family and Protective Services full-time (More than a year)

    Pros

    Complete your work accurately and in a timely manner and no one will bother you. You get to meet new people and develop real friendships/relationships with others.

    Cons

    The mission of the agency is meaningful but how the department and it's superiors go about accomplishing those goals are unfair to it's employees. It's a lot of work for little pay. There is no room for growth at all as an administrative assistant and management is constantly adding to your duties and sticking them under the "Other Duties Assigned" category. Feels like an "us against them" environment.

    Advice to Management

    Hold everyone accountable for their actions and for completing their own work. Don't treat the admin as if they're at the bottom of the totem pole.


  6. "cvs caseworker"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Family and Protective Services full-time

    Pros

    benefits, getting to visit children, I had an awesome supervisor and great coworkers

    Cons

    salary, working after hours, being on call and having to travel at 3:00am


  7. "Caseworker CVS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CVS Caseworker in Dallas, TX
    Current Employee - CVS Caseworker in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Texas Department of Family and Protective Services full-time (More than 5 years)

    Pros

    Great benefits and steady pay although no regular raises. Paid travel for mileage. You will never be bored doing this type of work. Lifelong friends. Lots of opportunity to learn new skills.

    Cons

    Very hard to move around within the agency unless you know someone. No annual raises. Can be stressful with high workloads. Sometimes you feel like all you are is a worker bee with little appreciation.

    Advice to Management

    Cost of living raises would be great and communication would be a plus.

  8. "This is a hard agency to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Texas Department of Family and Protective Services full-time

    Pros

    They provide adequate training to all new hires.

    Cons

    Training is long, 3 months. Management does not always provide support to their employees. You must be available 24/7 and be able to go out to scary situations any time day or night by yourself. Much of the work you are by yourself.

    Advice to Management

    Provide better support for your employees. Care about your employees safety and well-being. This job should not be someone's whole life when they have children themselves. Understand that by consuming your employees life this means they are neglecting their own children.


  9. "Overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CPS Investigator in Dallas, TX
    Former Employee - CPS Investigator in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Texas Department of Family and Protective Services full-time (More than a year)

    Pros

    You gain experience working with people from different backgrounds.

    Cons

    Overworked, underpaid, no work/home life balance.

    Advice to Management

    More support to your staff.


  10. "Caseworker III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Texas Department of Family and Protective Services full-time (More than 8 years)

    Pros

    The people you work with are amazing.

    Cons

    You can be easily targeted by upper management.


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