Texas Department of Family and Protective Services Reviews

Updated Jul 31, 2020

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3.1
53%
Recommend to a Friend
41%
Approve of CEO
Texas Department of Family and Protective Services Commissioner Howard Baldwin (no image)
Howard Baldwin
90 Ratings
Pros
Cons
  • "Long hours, intense situations, emotionally tolling(in 46 reviews)

  • "It is very difficult to have a work-life balance with this job(in 39 reviews)

More Pros and Cons
  1. "work"

    5.0
    Current Employee - IT Auditor 

    I have been working at Texas Department of Family and Protective Services full-time

    Pros

    Good place to work, love it

    Cons

    No cons , co cons, no

  2. "A Great Agency"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Investigator 
    Recommends
    Positive Outlook

    I have been working at Texas Department of Family and Protective Services full-time

    Pros

    DFPS is a large agency that employs a lot of people. This is a state agency so benefits are awesome. The agency does a lot to care for the children and families that are working with DFPS.

    Cons

    There are some nights, weekends, and long hours that are required, again depending upon your position.

    Continue reading

  3. "Case Worker"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Worker in Houston, TX

    I have been working at Texas Department of Family and Protective Services full-time for less than a year

    Pros

    making a difference in the community

    Cons

    very long work hours, no breaks.

  4. "Child Protective Services"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Investigator 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Texas Department of Family and Protective Services full-time

    Pros

    Good salary, great benefits package

    Cons

    High caseloads, no backup investigators put children at risk

    Continue reading
  5. "Child Protective Services"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conservatorship Worker in Dallas, TX
    Positive Outlook

    I have been working at Texas Department of Family and Protective Services full-time for more than 3 years

    Pros

    The hours can, at times, be flexible depending on case load. Achieving permanency for the children is a great feeling.

    Cons

    There are times when there is not enough support from upper management. There are many expectations that can be difficult to meet depending on how many cases a worker has. Policies are consistently changing with some implemented policies not beneficial to the actual work being done.

  6. "Good State Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CPS Specialist in San Angelo, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Texas Department of Family and Protective Services full-time for more than a year

    Pros

    Great benefits. Great retirement plan.

    Cons

    Alot of stress to meet deadlines.

  7. "Hard but rewarding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Conservatorship Specialist in Plano, TX

    I have been working at Texas Department of Family and Protective Services full-time for more than a year

    Pros

    Rewarding, good work culture, knows what is expected of you

    Cons

    work life balance, caseload, working with attorneys

  8. "Job is difficult but but the kids make it worth it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CPS Investigator in Galveston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Department of Family and Protective Services full-time

    Pros

    Benefits, health insurance is free, salary is competitive

    Cons

    Work-life balance is difficult, some supervisors are difficult to work with

    Continue reading
  9. "Work Experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Child Protection Worker in Lubbock, TX

    I worked at Texas Department of Family and Protective Services full-time for more than a year

    Pros

    Making a difference in the lives of children.

    Cons

    It is very difficult to have a work-life balance with this job. It is better to be single if you are an investigator.

    Continue reading
  10. "Worst"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Family Based Safety Service Specialist I in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Texas Department of Family and Protective Services full-time for more than a year

    Pros

    Nothing everything sucks pretty much

    Cons

    Everything is horrible and wrong with this place.

Found 468 reviews