KEY NOT FOUND: coverImgAlt
Logo

Texas Department of Family and Protective Services

Is this your company?

Texas Department of Family and Protective Services

Add a Review

Texas Department of Family and Protective Services Reviews

Updated Oct 23, 2021

To filter reviews, or .

Found 686 of over 697 reviews

2.9
39%
Recommend to a Friend
45%
Approve of CEO
Texas Department of Family and Protective Services Commissioner Howard Baldwin (no image)
Howard Baldwin
135 Ratings
Pros
  • "Flexible schedule, benefits, great co-workers(in 38 reviews)

  • "Great benefits, easy advancement within the company(in 37 reviews)

  • Cons
  • "Long hours, unpredictable schedule, work life balance,(in 56 reviews)

  • "High stress environment, lack of work/life balance(in 47 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Texas Department of Family and Protective Services and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee

      Good

      Apr 15, 2021 - Investigator in Amarillo, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, great hours, good

      Cons

      None at this time, great place

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 1 year

      Overall a decent job

      Oct 22, 2021 - Intake Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool coworkers, cool supervisors, good benefits, decent pay. Four day work week is possible.

      Cons

      Every minute of your day is monitored, hours can be weird due to 24/7 coverage, call center environment

      Be the first to find this review helpful
    3. 3.0
      Current Employee, more than 10 years

      It's ok

      Oct 23, 2021 - Program Specialist V in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Solid job security. Benefits are ok.

      Cons

      Pay is very low for the requirements they ask for.

      Be the first to find this review helpful
    4. 3.0
      Former Employee, less than 1 year

      Work work

      Oct 18, 2021 - Investigator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      not repetitive, great experience for learning to document well, they give you lots of support, and training is somewhat relevant

      Cons

      always out working, not good if you like to feel accomplished in your tasks. you will never finish.

      Be the first to find this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Long hours

      Oct 20, 2021 - CPS Investigator Trainee in Arlington, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays will and great benefits

      Cons

      There will be times that you will come home and do more work after a 10 hour shift.

      Be the first to find this review helpful
    6. 2.0
      Former Employee, less than 1 year

      Nightmare

      Sep 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's mobile so you're not tethered to an office. You can really make a difference in people's lives. The benefits are good. There are plenty of training opportunities. They encourage promoting.

      Cons

      I've never seen so much backstabbing and gaslighting. It was like being in a movie. It's all about the numbers. There are not enough hours in the day. You keep getting cases even when you're on leave. New employees can't take off for several months. I had to go in sick.

      Continue reading
      Be the first to find this review helpful
    7. 3.0
      Former Employee, more than 5 years

      Not for everyone

      Oct 11, 2021 - Protective Services Intake Specialist IV in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of PTO can be accrued and used at will, great training, friendly management for the most part, and good benefits.

      Cons

      Demanding expectations with a never-ending heavy workload. Pay is lower than national average for similar positions. Very difficult work content that inevitably leads to feeling burnt-out.

      Be the first to find this review helpful
    8. 3.0
      Former Employee, more than 3 years

      Hope you have a good survivor

      Oct 11, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are pretty good, which is nice

      Cons

      Everything about the job and toxic supervisors

      Be the first to find this review helpful
    9. 3.0
      Current Employee

      Decent Starting Job

      Oct 4, 2021 - CPS Investigator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people you work with are really nice. you get reimbursed for travel and paid overtime

      Cons

      the job pretty much requires you to work overtime without actually making it mandatory otherwise you'll fall behind Not good work life balance

      Be the first to find this review helpful
    10. 4.0
      Current Employee, more than 5 years

      Its been a good experience

      Sep 30, 2021 - Group treatment coordinator in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The state has great benefits and they give you a lot of time off work.

      Cons

      Its hard working with the clients at time and it can be stressful.

      Be the first to find this review helpful
    Viewing 1 - 10 of 686 Reviews

    Popular Careers with Texas Department of Family and Protective Services Job Seekers

    JobsSalariesInterviews

    Work at Texas Department of Family and Protective Services? Share Your Experiences

    Texas Department of Family and Protective Services logo
    or