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Texas Department of Insurance

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Texas Department of Insurance Reviews

Updated Sep 19, 2022

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Found 65 of over 69 reviews

3.9
74%
Recommend to a Friend
75%
Approve of CEO
Texas Department of Insurance Commissioner Kent Sullivan
Kent Sullivan
15 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Pay could be better(in 6 reviews)
  • "Low salary, small promotion hike(in 4 reviews)
  • "Salary, little room for growth, need more professional development programs, management often promotes people who are not qualified for their positions often creating a hostile work environment.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Amazing place to work and develop your career

    Sep 13, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management that is focused on mentoring and helping you learn. Beautiful new office building. Remote work.

    Cons

    Parking can be a little rough

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  2. 2.0
    Current Employee, more than 3 years

    Customer Service Representative IV at TDI.DWC

    Sep 19, 2022 - Customer Service Representative IV in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    telework opportunities helping injured employees in need

    Cons

    Salary irate injured employee call center

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  3. 4.0
    Former Employee, more than 10 years

    Work/life balance

    Aug 16, 2022 - Compliance Officer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    TDI offers a great working environment. The only downside is the extremely low pay for employees.

    Cons

    The only downside is the extremely low pay for employees.

    Continue reading
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  4. 1.0
    Former Employee

    Grossly mismanaged IT

    Sep 1, 2022 - IT Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some staff are knowledgable in their respective areas. Good benefits. Easy gig.

    Cons

    The PM Office is under IT and projects do not get the attention they need from TDI management. Project priorities are unknown to staff. Management pushes the idea that all projects are priority. A new project priority each week. The PM role at TDI is an overglorified note taker. You take notes in meetings and provide notes to management. Few IT staff seem to be motiviated to do anything. PM's cannot track employee project hours adequately.

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  5. 4.0
    Current Employee

    Great Environment

    Jul 22, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The team I work with are amazing

    Cons

    The pay is not worth the amount of work that is done

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  6. 4.0
    Current Employee, more than 3 years

    Great company to work for!

    Jul 11, 2022 - Insurance Specialist II in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly coworkers, easy going atmosphere, casual dress, decent benefits, flexible schedule, hybrid work from home schedule, having your own office for the times you need to be in office. 401K, pension.

    Cons

    We should be given the option to Work from Home 100% of the time or do a Hybrid work schedule. The pay is on the lower end for this position as well as other positions within TDI. You don't get performance review or cost of living raises, (which would greatly help ease the burden of the constantly rising prices of everything we need everyday, esp'ly gas).

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  7. 4.0
    Current Employee, more than 1 year

    Good like all state work

    Jul 7, 2022 - Financial Examiner in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay Benefits Good coworkers Not stress filled

    Cons

    Can be slow from time to time and not a lot of growth Have to take tests to stay at the job

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  8. 3.0
    Current Employee, more than 10 years

    State benefits have been trending downward

    Jul 21, 2022 - Program Specialist II in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hybrid work from home. Retirement account. Health insurance.

    Cons

    Years to be 100% vested have gone from 10 years to 20 years. Reorganization in which Team Leads were done away with which I was a got a pay cut but still do the same work.

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  9. 5.0
    Current Employee, more than 3 years

    Pretty good job

    May 16, 2022 - Financial Examiner V in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Work from home 3 days/week (Wish it was 5 days though, it was fully remote during the pandemic & that was amazing) 2. Good benefits as all state jobs generally have. 3. Easy job & nice coworkers 4. Clear straight forward career ladder, pass tests & get promoted

    Cons

    1. Difficult tests you are required to pass in order to get promoted. 2. Pay does not keep up with Industry

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  10. 4.0
    Current Employee

    good culture

    Mar 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people, good team work, good management

    Cons

    can be slow for few weeks

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Viewing 1 - 10 of 65 Reviews

Texas Department of Insurance Reviews FAQs

Texas Department of Insurance has an overall rating of 3.9 out of 5, based on over 69 reviews left anonymously by employees. 74% of employees would recommend working at Texas Department of Insurance to a friend and 63% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Texas Department of Insurance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Texas Department of Insurance. This rating has decreased by -15% over the last 12 months.

74% of Texas Department of Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Texas Department of Insurance 4.3 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Texas Department of Insurance to be career development, coworkers, benefits and the cons to be workplace, management, compensation.

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