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Texas Department of Insurance Reviews
Updated Apr 7, 2023
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Found 68 of over 72 reviews
77% Recommend to a Friend
75% Approve of CEO
Found 68 of over 72 reviews
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Recommend to a Friend
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Kent Sullivan
15 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "Salaries are on the low side for the time commitments, management is pretty flexible, and approachable with dates for requesting vacation, and the salary increases seem to be slightly above the inflation rate for staff that stays in their current position year after year." (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Texas Department of Insurance and is not affected by filters.
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- Current Employee★★★★★
Pros
Awesome, supportive, professional managers and co-workers. Great mission that is successful in protecting Texans with their insurance concerns.
Cons
The pay is not enough to live in Austin.
Continue reading - Former Employee★★★★★
Pros
Benefits, Salary, Work life balance
Cons
Can’t really think of anything
- Former Employee, more than 5 years★★★★★
Great Culture and Team!
Feb 10, 2023 - Program Manager in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Great people to work with!
Cons
State agencies don't have much funding for promotions.
- Current Employee, more than 3 years★★★★★
Customer Service Representative IV at TDI.DWC
Sep 19, 2022 - Customer Service Representative IV in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
telework opportunities helping injured employees in need
Cons
Salary irate injured employee call center
- Current Employee★★★★★
Amazing place to work and develop your career
Sep 13, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Management that is focused on mentoring and helping you learn. Beautiful new office building. Remote work.
Cons
Parking can be a little rough
- Former Employee★★★★★
Pros
Some staff are knowledgable in their respective areas. Good benefits. Easy gig.
Cons
The PM Office is under IT and projects do not get the attention they need from TDI management. Project priorities are unknown to staff. Management pushes the idea that all projects are priority. A new project priority each week. The PM role at TDI is an overglorified note taker. You take notes in meetings and provide notes to management. Few IT staff seem to be motiviated to do anything. PM's cannot track employee project hours adequately.
Continue reading - Former Employee, more than 10 years★★★★★
Work/life balance
Aug 16, 2022 - Compliance Officer in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
TDI offers a great working environment. The only downside is the extremely low pay for employees.
Cons
The only downside is the extremely low pay for employees.
Continue reading - Current Employee★★★★★
Pros
The team I work with are amazing
Cons
The pay is not worth the amount of work that is done
- Current Employee, more than 10 years★★★★★
State benefits have been trending downward
Jul 21, 2022 - Program Specialist II in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Hybrid work from home. Retirement account. Health insurance.
Cons
Years to be 100% vested have gone from 10 years to 20 years. Reorganization in which Team Leads were done away with which I was a got a pay cut but still do the same work.
Continue reading - Current Employee, more than 3 years★★★★★
Great company to work for!
Jul 11, 2022 - Insurance Specialist II in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Friendly coworkers, easy going atmosphere, casual dress, decent benefits, flexible schedule, hybrid work from home schedule, having your own office for the times you need to be in office. 401K, pension.
Cons
We should be given the option to Work from Home 100% of the time or do a Hybrid work schedule. The pay is on the lower end for this position as well as other positions within TDI. You don't get performance review or cost of living raises, (which would greatly help ease the burden of the constantly rising prices of everything we need everyday, esp'ly gas).
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Texas Department of Insurance Reviews FAQs
Texas Department of Insurance has an overall rating of 4.0 out of 5, based on over 72 reviews left anonymously by employees. 77% of employees would recommend working at Texas Department of Insurance to a friend and 66% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
77% of Texas Department of Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Texas Department of Insurance 4.3 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Texas Department of Insurance to be career development, coworkers, benefits and the cons to be workplace, management, compensation.
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