Texas Department of Public Safety Reviews | Glassdoor

Texas Department of Public Safety Reviews

Updated October 11, 2017
111 reviews

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2.9
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Approve of CEO
Texas Department of Public Safety Director Steve McCraw
Steve McCraw
11 Ratings

111 Employee Reviews

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Pros
  • Depending on your position, there is flexibility for a work-life balance (in 8 reviews)

  • Job security and good employee benefits (in 10 reviews)

Cons
  • The "Good ole boy" network is alive and well, and thriving within this agency (in 8 reviews)

  • Lack of diversity in upper management and lack of upward mobility (in 9 reviews)

More Pros and Cons

  1. "Customer Service Rep III"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Public Safety full-time

    Pros

    Job Security, benefits, friendly coworkers, flexible schedules, fast paced.

    Cons

    Slow advancement, monthly pay.


  2. "CSR II"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Public Safety full-time

    Pros

    Great benefits. Holidays off. The pay is decent.

    Cons

    You never get off work on time. You only get paid 1 time per month.

  3. "Great, surprisingly, dynamic workplace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Architect in Austin, TX
    Former Employee - Infrastructure Architect in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Texas Department of Public Safety full-time (Less than a year)

    Pros

    Smart co-workers, family environment. Effective change management, effective meetings generally.

    Cons

    Texas state Budgets are a crapshoot. State benefits and retirement are not as good as in the past. Nearly 10% of salary goes to pension.

    Advice to Management

    Not much to say, great management, work within the constraints of the public sector.


  4. "Too much work for very little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brownsville, TX
    Current Employee - Anonymous Employee in Brownsville, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Texas Department of Public Safety full-time (More than 3 years)

    Pros

    Love that it was a Monday thru Friday 8-5

    Cons

    Not wrought pay too much drama with employees supervisor and upper management. Too many favorites, too brown no será some folks get away with everything 5 hose that work carry load of that he lazy people.

    Advice to Management

    Be equal those that work hard should be the ones moving up not those that are brown nosers


  5. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Texas Department of Public Safety full-time

    Pros

    insurance, holidays off, flexibility,

    Cons

    overworked at mega centers, rude customers


  6. "Public Service Employment with State of Texas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Department of Public Safety full-time (More than 3 years)

    Pros

    Positive work/family balance. Job security. Health benefits are top notch for an employer.

    Cons

    Bureaucracy holds back progress for employees and technical systems. Compensation is low compared to private sector.

    Advice to Management

    Embrace progress.


  7. "State"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Texas Department of Public Safety full-time

    Pros

    Depending on your position, there is flexibility for a work-life balance.

    Cons

    There are no progressive salary plan that is executed. You are locked into your salary rate, unless you apply for other positions.

    Advice to Management

    Execute a progressive salary plan.

  8. "Government job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Austin, TX
    Current Employee - Anonymous in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Texas Department of Public Safety full-time (More than 3 years)

    Pros

    Work itself is rewarding and challenging. Small handful of great people who haven't left yet who do care about work and people of Texas. Once you are in it is very rare to be let go.

    Cons

    Budget constraints prevent merit increases and no one will tell you that unless you explicitly ask. Raises are rare and only for those who make below $40k. Most people are apathetic, some rude. After 20+ years some feel they earned the right to not do anything. Management is closed minded to ideas for improvement even though they ask for ideas. They are stuck in old ways of doing business in a paramilitary fashion. Zero growth opportunities.

    Advice to Management

    If you ask for opinions and ideas then be open to receiving ideas. Do not make excuses for and enable the negative workers. Be up front with new hires about your lack of healthy budget.


  9. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Extensive training at work site and in Austin which helps prepare you for many different scenarios, most the people you worked with and around were great!

    Cons

    Extremely low pay for what one had to handle, benefits were decent overall just wish the pay had been more!


  10. "Good benefits but horrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Texas Department of Public Safety full-time (More than 5 years)

    Pros

    Good healthcare benefits & awesome retirement package and 401K

    Cons

    No raises, low pay, management is awful & nobody does anything about it. Everyone makes the same amount of money regardless of how good of a job they do, not enough promotion opportunities

    Advice to Management

    Give pay raises when they are deserved.


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