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Texas Department of State Health Services

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Texas Department of State Health Services Reviews

Updated Jan 20, 2022

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Found 274 of over 305 reviews

3.3
58%
Recommend to a Friend
58%
Approve of CEO
Texas Department of State Health Services Commissioner John William Hellerstedt
John William Hellerstedt
46 Ratings
Pros
  • "good benefits and great people to work with(in 24 reviews)

  • "Great benefits, good experience and supportive managesr(in 18 reviews)

  • Cons
  • "Low pay, and not much increase in promotion(in 20 reviews)

  • "The work environment is not good enough(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Texas Department of State Health Services and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Stable and Growth Oriented Role

      Dec 14, 2021 - Financial Analyst I in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really stable work, invest in employees continued education, clear management hierarchy and roles

      Cons

      no overtime, no bonus pay, cannot be promoted as the budgets are decided years in advance - you move up when there's an opening for a level II and you can apply/interview/be hired

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    2. 4.0
      Current Employee, more than 3 years

      Medical Laboratory Technologist IV

      Jan 20, 2022 - Medical Laboratory Technologist IV in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PTO, sick leave, retirement benefits, having major holidays off, and health insurance paid for are huge pros. Working with friends is a close second.

      Cons

      Management could be improved as it’s lacking certain degrees of professionalism, communication, and consistency. Bad behaviors are consistently looked over and it’s all about favorites. Despite the great benefits, compensation is still lacking compared to other labs. Cost of living isn’t considered. A single mom/dad wouldn’t be able to make it on state salary.

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    3. 4.0
      Current Employee, less than 1 year

      Pretty okay

      Dec 14, 2021 - Program Specialist III in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable, slow, great healthcare benefits, plenty of leave

      Cons

      Pay (but that’s just a part of public service), Outdated technology/mindset and unwillingness to try new processes (depending on the office though), some people who have a lot of tenure at the state can end up in positions they are not qualified for and it can be frustrating to work with them if you have a background in the area you’re working in — this seems to be an issue across the board

      1 person found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Great Place to Work!

      Jan 7, 2022 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic Boss! Work place balance, excellent medical, and other lots of holidays!

      Cons

      Downtown traffic if commuting! There are no other cons.

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    5. 4.0
      Current Employee, more than 3 years

      Need a place to build experience?

      Jan 6, 2022 - Molecular Biologist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to start out to build experience

      Cons

      Pay is not high enough for most jobs

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    6. 3.0
      Current Employee

      Standard Government Position

      Jan 4, 2022 - Emergency Management Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They offer good retirement benefits

      Cons

      Depending on the department within the agency, there's no room for growth so you are stuck trapped under the desire for a good retirement with no raise or bonus potential. Cost of Living raises are not in the question either.

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    7. 1.0
      Former Employee, more than 1 year

      Low pay, management actively tries to sabotage you

      Jan 4, 2022 - Field Services Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Once you're tenured over 6 months, it's difficult to get fired. (This is also a con, because you might end up with lazy coworkers and have to pick up their slack.) Really aren't any other pros. You may or may not have a good team, so that really depends.

      Cons

      Low pay and they won't negotiate, even if you're taking a huge pay cut from a prior position. This leads to high turnover, so you'll likely be overworked as well. Some departments have toxic upper management. Even if you otherwise have a nice team, upper management will actively try to sabotage you and do not care about you and your personal life or health at all. Even if you're not an essential worker, they won't allow you to work remotely. We were given less than two weeks notice when we were commanded to return to the office, no concern for people with caregiver duties. One person was forced to go on unpaid leave because she had a medical issue that prevented her from coming back in on short notice; during which upper management actively tried to fire her. After returning, a pregnant woman couldn't drive to work and she was forced to take unpaid leave early instead of allowing her to work remotely. When a coworker got a job elsewhere, they refused to give her her yearly bonus because she left 2 days before the end of the year. When a coworker got sick with COVID, who doesn't mask at all, upper management covered it up and sent an email saying no one was in close contact with that person and so no one was going to be quarantined at home - this *very social* person who walks around the entire building without wearing a mask every, single day. There are countless other stories like this in which upper management shows they do not care about you at all. Not to mention, this is literally the Department of Health, but good luck with COVID! Most people don't even wear a mask in the building! If you want a state job specifically, do NOT work at DSHS. Look elsewhere.

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    8. 5.0
      Former Employee

      Good benefits

      Dec 9, 2021 - Program Specialist V in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits and PTO make the job easy

      Cons

      Low pay makes it hard to stay

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    9. 2.0
      Former Employee

      Too much work, very low pay

      Dec 28, 2021 - Child Care Licensing Inspector 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No healthcare pay and offers remote work.

      Cons

      High work volume, low pay, hostile work environment.

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    10. 5.0
      Current Employee

      Great plave

      Nov 29, 2021 - Project managwr 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved it so much had fun good time

      Cons

      Had trouble getting to know the various people.

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    Viewing 1 - 10 of 274 Reviews

    Texas Department of State Health Services Reviews FAQs

    58% of Texas Department of State Health Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Texas Department of State Health Services 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Texas Department of State Health Services to be work life balance, coworkers, benefits and the cons to be culture, career development, management.

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