Texas Gas Service Reviews | Glassdoor

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Texas Gas Service Reviews

Updated Feb 8, 2019

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3.4
47%
Recommend to a Friend
  1. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Texas Gas Service full-time for more than 3 years

    Pros

    Great benefits and overall great opportunities for career advancement.

    Cons

    Relatively new corporate structure, but not necessarily negative.

    Texas Gas Service2017-08-25
  2. "GIS Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - GIS Technician in Austin, TX
    Neutral Outlook

    I have been working at Texas Gas Service for more than a year

    Pros

    Easy work Benefits after 1500 hours worked

    Cons

    Monotonous work for months No professional devolopment

    Texas Gas Service2019-02-08
  3. "Texas Gas Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at Texas Gas Service full-time for more than 10 years

    Pros

    Local people are good. Good Benefits. Interesting work.

    Cons

    All decisions are made in Tulsa, which is frustrating. Management is very Oklahoma-centric and parochial.

    Advice to Management

    You have good people, loosen up and let them make decisions. And market conditions are different in Texas!!! Not everything is like Oklahoma!

    Texas Gas Service2018-06-26
  4. "Shady practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Gas Leak Survey Technician in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Texas Gas Service full-time for more than a year

    Pros

    6% match for 401k 3 weeks vacation and 2 weeks of sick time.

    Cons

    Lack of overtime, pay is not comparable to other gas company’s in pay or raises, don’t use sick time it’s used against you management has no idea how to read policy they want to morph it to how they understand it or how it’s always been. Best practice seems to trump policy here.

    Advice to Management

    Middle management is a joke

    Texas Gas Service2018-01-18
  5. "Engineer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Texas Gas Service full-time

    Pros

    Great benefit package; hands-on work; little supervision.

    Cons

    Work is not distributed evenly

    Texas Gas Service2017-10-24
  6. "Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Texas Gas Service full-time

    Pros

    Good people. Challenging job.

    Cons

    On call all the time. Too stuck on DriveCam as a way to fire employees when others have been caught with worth infractions and still had a job. Don't promote based on seniority or work ethic. Suck up to management and you'll get promoted above others with more experience.

    Advice to Management

    Realize that your most valuable employees are the ones that do the job right. Not just quickly. Production numbers aren't everything.

    Texas Gas Service2017-08-28
  7. Helpful (1)

    "Good Overall Company - Poor Management & Supervisors in Some Sections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Austin, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Texas Gas Service full-time for more than 3 years

    Pros

    Pay 401k, company benefits. A few good people in other sections.

    Cons

    Management & supervisors play favorites in some sections. No work-life balance. Maagement thrives on calling people out for errors. Not a positive or enjoyable work environment. You must be a favorite to be promoted. They have people in their low 30s running the show and they dont know what they are doing. They constantly make unnecessary changes and look for any reason to write people up and keep them from... being promoted. Texas is an at will state and they can let you go at anytime for any reason. You have been warned!

    Show More

    Advice to Management

    Stop playing favorites. Put people in charge who are experienced. These young people have no idea what they are doing. They also have no respect for good workers, just their favorites.

    Texas Gas Service2017-07-01
  8. Helpful (1)

    "Field Service Tech II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leak Survey Tech II in Austin, TX

    I worked at Texas Gas Service full-time for more than 3 years

    Pros

    Benefits are great. 2 weeks vacation, sick leave, maternity/paternity leave, profit share, 401K match. They match 100% up to 6% of your pay. Many opportunities to cross train and work up the ladder. Tuition reimbursement.

    Cons

    You live there. Get used to your service truck because it is the only family you will know.You are also the only face that a customer sees. Much like waitstaff being screamed and cussed at by something the cook made a mistake on, you will feel the brunt of any and ll mistakes made by billing, management, planning and dispatch. Dispatch especially. Drive Cam. The drive cam ends careers quickly. The system is... reviewed by a 3rd party company on cameras that are not very clear and punitive measures are doled out fiercely even though there are no actual rules stating guidelines for the drive cam. The company follows invisible "best practices" that are not written down and cannot be referenced. You can be sub par at your job, just don't set off the camera.

    Show More

    Advice to Management

    More training. Actual HANDS ON training and making sure there is comprehension of safety and regulations. Less hiring based on nepotism and "good ole boy" system. Follow your own rules. Too many instances occur where one department or certain individuals are allowed to work around policy where others are punished for and ultimately fired for perceived infractions that do not exist in the rules or policies.

    Texas Gas Service2017-01-14
  9. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Texas Gas Service full-time

    Pros

    Good benefits, advancement opportunities, great work life balance and a positive environment to work in.

    Cons

    Stressful, overtime required, constantly changing schedules

    Texas Gas Service2016-04-24
  10. Helpful (1)

    "Low Morale."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Specialist in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Texas Gas Service full-time for more than a year

    Pros

    The benefits package is one of the best I have seen in 20 years. There is a safety meeting every month that must be attended. My department had lots of flexibility when it came to your work schedule. There lots of chances to volunteer for outreach events.

    Cons

    The lack communication among the staff and lots of gossip. No written processes for the procedures in place and not having the tools to be successful in your position.

    Advice to Management

    Create an exit interview process for employees leaving. I think you will learn lots about your managers and directors.

    Texas Gas Service2016-04-13
Found 13 reviews