Texas Health and Human Services Commission Direct Support Professional Reviews

Updated Sep 1, 2021

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Found 38 of over 1,216 reviews

2.5
19%
Recommend to a Friend
8%
Approve of CEO
Texas Health and Human Services Commission Acting Executive Commissioner Phil Wilson (no image)
Phil Wilson
2 Ratings

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  1. 5.0
    Former Employee

    Great pay and atmosphere

    Mar 9, 2021 - Direct Support Professional (DSP) in Abilene, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, the schedule doesn’t change up on you, many different positions, promotions and growth within company, as well as bonuses and benefits.

    Cons

    May be considered hard work due to bathing, personal care, clothing, and feeding individuals.

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  2. 3.0
    Former Employee

    N/a

    Aug 11, 2021 - Direct Care Professional/Self Directed Team in Richmond, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free health insurance and retirement.

    Cons

    The pay was not the best.

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  3. 1.0
    Current Employee, more than 1 year

    Its A no from me

    Sep 1, 2021 - Direct Support Professional (DSP) in Denton, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you are down and out you can always apply there, they'll take you cause they down and out too.

    Cons

    My entire work experience with DSSLC was lived through the pandemic which was so poorly handled by the director and upper management. We never had enough PPE, they forced people to work in quarantine sights by telling us we either work in quarantine or quit w/ a write up making us ineligible to receive un-employment during the pandemic. They refuse to pay us hazard pay, instead gift us a sucker at the gate as a thank you for being such hard essential worker. The stories can go on forever. ALSO especially with covid, you will be working 16 hr shifts every day

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  4. 1.0
    Current Employee, more than 1 year

    It is quite an easy job but mentally torturing

    Aug 5, 2021 - Direct Support Professional (DSP) in Denton, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy (better than a warehouse job) Not so many Pros to be honest Good benefit Overtime. If you love one Three different shifts

    Cons

    High attrition rate due to bad management. Hence you'd get stuck at job because there is no one to relieve you. Very poor salary. Another reason people quit so often You're treated less than a human being. You can be attacked by the individuals you served at any given time and nothing would happen. The individuals have all the RIGHTS in the world to do whatsoever they like. They can destroy your car and all you would get is $100 maximum to offset your bill. The individuals can also call you out (most of the time lie about Abuse and Neglect) all because they don't like you and then you'd be on what they called "allegation" for weeks then be questioned like you're a criminal. Most people quit this job because of very "poor and inhumane treatment of staff". The individuals served, though I understand are disabled and must be protected against harm, however, many of them are high functioning individuals who are wise, very wise, knowing they can't be held accountable for their actions due to their "disability" then leverage on that to mess with you.

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  5. 2.0
    Current Employee

    not enough staff

    Jun 20, 2021 - Direct Support Professional in Corpus Christi, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great staff Opportunity to advance

    Cons

    Poor management, cant retain enough staff. The clients can literally beat your butt. They hire out of shape staff and put them with the most active clients. No work life balance. Its all work no home.

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  6. 3.0
    Current Employee, more than 3 years

    people stay because of the govt benefit.

    Jun 2, 2021 - Direct Support Professional (DSP) in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good insurance and benefits are available to staff. somewhat easy employment process

    Cons

    lack of respect for DSPs. They most blame DSP for any mishaps. low salary. High work turnover. barely any opportunity to move up into higher positions, because the ones there retire and come back to the same position. Na there's a lot of favoritism.

    1 person found this review helpful
  7. 2.0
    Current Employee

    Denton State Supported Living Center

    Jun 3, 2021 - Direct Support Professional II in Denton, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pays very good. Opportunities to work Overtime. A LOT of Overtime. Short staffed facility.

    Cons

    the cons are too many residents with bad behaviors, changing briefs, many soil themselves, need help with being fed, showered, dressed, taken to appts, Many of the Direct Care staff are just impossible to work with. It's like you're trying to work they want to boss you around and they aren't even supervisors. The managers don't really care about their staff and this is one reason why it does not work. If you need a day off you practically have to call in sick. Because if they know you need it off they won't give to you unless they like you a LOT! So favoritism is something they do a lot. Very crappy place to work. If you need to pay bills and can focus then do it. Come in from out of town need a quick job. Come here.

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    1 person found this review helpful
  8. 3.0
    Former Employee, less than 1 year

    Different culture

    Apr 17, 2021 - Direct Support Professional (DSP) in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I loved working with the residents at the State Supported Living Center. During training they prepare you for the worst but working with them was easiest part of the job.

    Cons

    It was very unorganized in regards to workload and leadership. There was a lot of favoritism.

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  9. 3.0
    Current Employee

    Okay

    Mar 30, 2021 - Direct Support Professional (DSP) in Richmond, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It is an okay place to work.

    Cons

    A lot of overtime ....mandatory

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  10. 1.0
    Former Employee, more than 5 years

    Don’t work here

    Feb 24, 2021 - Direct Support Professional (DSP) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Insurance is good.. that’s about it..

    Cons

    Everything.. management is a joke

    1 person found this review helpful
Viewing 1 - 10 of 38 Reviews

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