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Texas Health and Human Services Commission

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Texas Health and Human Services Commission

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Texas Health and Human Services Commission Investigator Reviews

Updated May 11, 2022

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Found 20 of over 1,216 reviews

1.9
21%
Recommend to a Friend
29%
Approve of CEO
Texas Health and Human Services Commission Acting Executive Commissioner Phil Wilson (no image)
Phil Wilson
4 Ratings

Ratings by Demographics

This rating reflects the overall rating of Texas Health and Human Services Commission and is not affected by filters.

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  1. 5.0
    Former Temporary Employee

    Great

    May 11, 2022 - Investigator III 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, great insurance, bonuses, looks good on resume

    Cons

    can have office drama, but it is addressed, hard to get in as full time

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  2. 1.0
    Current Employee

    Department needs a lot of improvement

    Apr 8, 2022 - CPS Investigator III 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mobile worker & plenty of overtime

    Cons

    Excessive workloads. Unfair management. Management is not supportive. Mandatory Child Watch Shifts even on your day off. Mandatory extra on call shifts. Unrealistic job expectations. Receive 5-6 new cases a week. Receive 1-2 reassignment cases a week as well. Feel overworked and under appreciated. No teamwork.

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    1 person found this review helpful
  3. 2.0
    Current Employee, more than 8 years

    Typical state drama

    Dec 8, 2021 - Fraud Investigator in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Help the community and give back

    Cons

    State workers that can't get fired

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  4. 2.0
    Current Employee

    Okay

    Oct 6, 2021 - Investigator in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -remote and in-office hybrid role

    Cons

    - overworked and underpaid - frequent travel - no hazard pay to cover any incidents that happen on the job

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  5. 3.0
    Current Employee, more than 1 year

    Autonomy is wonderful.

    Jul 28, 2021 - Investigator VI in Grand Prairie, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great group of people and autonomy.

    Cons

    low pay and no advancement.

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  6. 3.0
    Former Employee

    Unrealistic expectations

    Apr 21, 2021 - CPS Investigator I 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good salary and benefit package

    Cons

    Too much work assigned, not enough training

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  7. 1.0
    Former Employee, more than 1 year

    Typical Govt low pay and corruption

    Apr 23, 2020 - Investigator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent retirement and govt. holidays off

    Cons

    If you are an RN investigator/surveyor the pay is insulting low. If you are an experienced RN or have a higher degree it's further degrading. The regulatory agencies are so behind and poorly staffed they are bombarded with a backlog of surveys and complaint investigations. (In the private sector it would be considered neglect and unlawful to allow complaints to build up and not be properly investigated) Management, quality assurance, and training is subpar. Management will not hire experienced surveyors (because the will not pay them appropriately or are intimidated by them and want them to be quiet because they know how poorly the agency is ran) or will run good surveyors off. There will be no raise unless you are in a click with management. They keep surveyors/investigators that are not qualified because they need bodies to fill the spot/position. This agency needs to implement QA measures in which they demand from their providers. They are placing patients/residents at risk by not addressing the issues for years. Fix the problems in regions or contract the survey/investigations out to other companies that will get the job done!

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    3 people found this review helpful
  8. 2.0
    Current Employee

    Hard to get time off and raises

    Mar 7, 2021 - Provider Investigator IV 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You have lots of state holidays

    Cons

    Its hard to take vacation time off

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  9. 1.0
    Current Employee, more than 1 year

    Don't do it..stay where you are

    May 18, 2021 - Investigator in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Back stabbing, horrible management, increase in pay is not worth the hassle

    Cons

    Unethical management, high turnover because of the clowns in management, back stabbing co-workers

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    3 people found this review helpful
  10. 3.0
    Former Employee, more than 8 years

    HHSC OIG

    Dec 24, 2020 - Investigator VII in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Home at night and weekends off.

    Cons

    Pay is well below national average.

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