Texas Health and Human Services Commission
Texas Health and Human Services Commission Investigator Reviews
Updated May 11, 2022
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Found 20 of over 1,216 reviews
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Ratings by Demographics
This rating reflects the overall rating of Texas Health and Human Services Commission and is not affected by filters.
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- Former Temporary Employee★★★★★
Pros
Flexible, great insurance, bonuses, looks good on resume
Cons
can have office drama, but it is addressed, hard to get in as full time
- Current Employee★★★★★
Pros
Mobile worker & plenty of overtime
Cons
Excessive workloads. Unfair management. Management is not supportive. Mandatory Child Watch Shifts even on your day off. Mandatory extra on call shifts. Unrealistic job expectations. Receive 5-6 new cases a week. Receive 1-2 reassignment cases a week as well. Feel overworked and under appreciated. No teamwork.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Help the community and give back
Cons
State workers that can't get fired
- Current Employee★★★★★
Pros
-remote and in-office hybrid role
Cons
- overworked and underpaid - frequent travel - no hazard pay to cover any incidents that happen on the job
- Current Employee, more than 1 year★★★★★
Pros
Great group of people and autonomy.
Cons
low pay and no advancement.
- Former Employee★★★★★
Pros
Good salary and benefit package
Cons
Too much work assigned, not enough training
- Former Employee, more than 1 year★★★★★
Pros
Decent retirement and govt. holidays off
Cons
If you are an RN investigator/surveyor the pay is insulting low. If you are an experienced RN or have a higher degree it's further degrading. The regulatory agencies are so behind and poorly staffed they are bombarded with a backlog of surveys and complaint investigations. (In the private sector it would be considered neglect and unlawful to allow complaints to build up and not be properly investigated) Management, quality assurance, and training is subpar. Management will not hire experienced surveyors (because the will not pay them appropriately or are intimidated by them and want them to be quiet because they know how poorly the agency is ran) or will run good surveyors off. There will be no raise unless you are in a click with management. They keep surveyors/investigators that are not qualified because they need bodies to fill the spot/position. This agency needs to implement QA measures in which they demand from their providers. They are placing patients/residents at risk by not addressing the issues for years. Fix the problems in regions or contract the survey/investigations out to other companies that will get the job done!
Continue reading - Current Employee★★★★★
Pros
You have lots of state holidays
Cons
Its hard to take vacation time off
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Back stabbing, horrible management, increase in pay is not worth the hassle
Cons
Unethical management, high turnover because of the clowns in management, back stabbing co-workers
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Home at night and weekends off.
Cons
Pay is well below national average.
Continue reading
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