Texas Health and Human Services Commission Reviews | Glassdoor

Texas Health and Human Services Commission Reviews

Updated August 12, 2017
316 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Texas Health and Human Services Commission Executive Commissioner Kyle Janek
Kyle Janek
73 Ratings

316 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • low pay, I really don't have a con to say about workplace (in 28 reviews)

  • The salary is not desirable and it does not compensate for the amount of work required (in 9 reviews)

More Pros and Cons

  1. "Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than 10 years)

    Pros

    Important work to be done.

    Cons

    Exec Management is insulated and reactionary

    Advice to Management

    Improve your leadership and management styles


  2. Helpful (1)

    "Business Process Redesign = quantity over quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Eligibility Specialist in Corpus Christi, TX
    Former Employee - Medical Eligibility Specialist in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Texas Health and Human Services Commission full-time (More than 5 years)

    Pros

    Excellent benefits, annual leave, sick leave, Schedule (with the exception of some required weekends). Retirement accruals, state discounts, Employee Assistance Program.

    Cons

    Call center enviornment has relaced client contact, All about quantity of cases completed with little time or regard for accuracy. Cases are started by one wkr and completed by another....no accountability....though you earn time off, requests for use of leave are denied. The entire reward of social work and making a difference has been removed.

    Advice to Management

    Get rid of BPR. These are people in need, not cards to be shuffled around without a caring specialist to advise them of their options.

  3. "Texas Works Advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Health and Human Services Commission full-time

    Pros

    State benefits, helping clients who need the assistance

    Cons

    Pay and micro managing is out of control


  4. "Nurse surveyor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse
    Current Employee - Nurse

    I have been working at Texas Health and Human Services Commission full-time (Less than a year)

    Pros

    Great hours, great benefits.

    Cons

    Salary needs to be better.


  5. "Great benefits pay sucks though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Health and Human Services Commission full-time

    Pros

    Great benefits like medical dental 401K and 457 plans

    Cons

    No pay raisesin the past 10 years, only cost of living adjustments


  6. Helpful (1)

    "Going from a great agency to this one is a bit of a disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Services Officer in Austin, TX
    Current Employee - Staff Services Officer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than 5 years)

    Pros

    I've worked at the state for several years and earn a lot of vacation time - not that I can take it much, but at least it is there. And of course state holidays

    Cons

    This transformation is a huge disappointment. The pay for long-term employees is abysmal. There is a strong feeling of this new higher executive management not caring - for the people down in the trenches providing the services, and for the those receiving those services. It's become very much a business. Coming from an agency that was all about those we serve, and working with management all the way up to the commissioner who had such passion for our programs, it is a real eye opener and a disappointment. There are also not a lot of opportunities to move up. Admins are bogged down so much with administrative tasks that they are not allowed to learn no things to move up to other positions.

    Advice to Management

    The previous commissioner (Janek) was so incredibly personable. He made a point to say hello to every person he met, in the halls, on the elevator - in a way that made you feel appreciated. He understood that our take-home pay is so bad and showed he appreciated us in other ways - being so generous with holidays, encouraging managers to award admin leave etc. One could learn a lot from him. Also, create and encourage ways to help people move up and advance in their fields within the agency.


  7. "Texas works advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Health and Human Services Commission full-time

    Pros

    Stable employment with great benefits

    Cons

    Minimal ability for advancement

  8. "Texas Work Advisor I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TEXAS WORKS ADVISOR I in Austin, TX
    Current Employee - TEXAS WORKS ADVISOR I in Austin, TX

    I have been working at Texas Health and Human Services Commission full-time (Less than a year)

    Pros

    State employment, benefits, ability to adjust daily schedule

    Cons

    lack training for job description.


  9. "Be Aware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TEXAS WORKS ADVISOR I
    Former Employee - TEXAS WORKS ADVISOR I
    Doesn't Recommend

    I worked at Texas Health and Human Services Commission full-time (Less than a year)

    Pros

    The supervisor was great, my team was great and the location was in close proximity to my house.

    Cons

    The training was crazy, the trainer told us one thing and it was another in OJT. The training is not realistic, it's referred to as "fairy tale land" and what they advertise as pay is far from it. There is a mandatory deduction that comes out for retirement and you have no say in how much that will be. They have switched to a time metric which doesn't enable new employees to learn their job and apply all you go to training for; on top of the fact that the system used to process the work has so many issues that you have to work around it and that's not allowed unless it's approved.

    Advice to Management

    Change the time metrics it's not realistic with the population that's serviced, allow new employees the time to learn the laws, rules, and system. Increase the pay to reflect what you actually advertise.


  10. "Program Specialist IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist in Austin, TX
    Former Employee - Contract Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Health and Human Services Commission full-time (More than 10 years)

    Pros

    The parking garage is great to have in the summer.

    Cons

    Change in Management happens to often.


Showing 316 of 334 reviews
Reset Filters