Texas Health and Human Services Commission Reviews | Glassdoor

Texas Health and Human Services Commission Reviews

Updated June 20, 2018
392 reviews

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2.8
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Texas Health and Human Services Commission Executive Commissioner Kyle Janek
Kyle Janek
98 Ratings

392 Employee Reviews

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Pros
Cons
  • "low pay, I really don't have a con to say about workplace" (in 32 reviews)

  • "Gross building, insane amount of work, poor management, pay not competitive" (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Director of Waiver Survey and Certification, Long-Term Care Regulatory Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Austin, TX
    Current Employee - Director in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than 5 years)

    Pros

    Management, benefits, and state holidays are very nice. Benefits not as good as private sector, however. Steady, dependable work for those who are committed.

    Cons

    commute, lack of career ladder, and less competitive wages than with the private sector lead to a lot of turnover and loss of expertise.


  2. "TWA II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Health and Human Services Commission full-time

    Pros

    State Benefits Where Wonderful

    Cons

    Not enough pay for the work

    Advice to Management

    N/A

  3. "Texas Works Advisor I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TEXAS WORKS ADVISOR I in Austin, TX
    Former Employee - TEXAS WORKS ADVISOR I in Austin, TX
    Doesn't Recommend

    I worked at Texas Health and Human Services Commission full-time (Less than a year)

    Pros

    I was able to work with a great team.

    Cons

    Some of the cons were that this position is micro managed ALOT. I mean they track your every second once you start pulling cases. It did take a while to fully start since you have to do training first for snap and medicid. Overall I did not like it due to being stuck in a cubicle all day.


  4. "Texas health and human services commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Texas Health and Human Services Commission full-time

    Pros

    Great benefits, free health care and great pension.

    Cons

    Your interviews are timed to 30 minutes if you exceed that you affect your performance report. Pay is ok and there are no raises.

    Advice to Management

    None


  5. "Written Assessment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    When going in for the test make sure you know how to come up with gross income. Also read up on their policy. The test is all math. Know how to get averages. Brush up on multiplication and division. They want you to show your work. Also know that multiple questions will be based off of your answer from a previous question.

    Cons

    So again:
    - monthly and yearly gross income
    - multiplication (large numbers)
    - division
    - average
    - read their policy on who is qualified
    - read up on how and when the benefits will begin (prorated)

    Also note that when you go to trainings for weeks at a time out of town, you will not be able to go home on the weekends.


  6. "Texas work advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texas Health and Human Services Commission full-time

    Pros

    hmm the benefits are GREAT!

    Cons

    It's a lot of information, and really hard to keep up with. I've been there for 2 months. Its not for everyone.


  7. "Texas Works Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Texas Health and Human Services Commission (More than 3 years)

    Pros

    The benefits were great. Health insurance was covered 100% and the coverage was astounding. I was fortunate to work with some amazing co-workers and supervisors while there.

    Cons

    The work was repetitive and draining. Negativity in the office can affect your production.

    Advice to Management

    Speak up for your workers, they will appreciate when you go to bat for them.

  8. "Disability Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Texas Health and Human Services Commission full-time (Less than a year)

    Pros

    Relatively quiet work environment, good benefits, and the cafeteria usually had pretty good food

    Cons

    Micromanaging, training is for 12 months, everyone thinks they're smart but they're not. Upper management expects you to learn the complexities of the job very quickly and it is hard to keep up. During the first month of training they market the job to be all about helping disabled Texans, but it's a bunch of baloney. The agency is ran like a factory; they do not really care...it's all about the stats at the end of each month. I absolutely hated this place.

    Advice to Management

    Stop piling so much work on to your employees and treating them like children during the training period, or you can continue to expect the high turnover rate.


  9. "Advisor II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Texas Works Advisor II
    Current Employee - Texas Works Advisor II
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than a year)

    Pros

    Benefits free healthcare, 401k, 8 hrs sick, 8. Hrs vacation monthly, advancement

    Cons

    Low pay monthly, call center feel, micro management, unorganized, no time and half pay for overtime just straight pay , very stressful

    Advice to Management

    Just as you focus on client care and satisfaction you should care about the employees who do the work for you and simple thank you isn’t enough when the pay isn’t good. Take initiative in solving employees conserns and feedback the majority of employees are not happy their all miserable but comfortable counting years until `Retirement or finding other employment and micro management feels like modern day slavery/harassment


  10. "Regulatory Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Regulator for Long Term Care in Arlington, TX
    Former Employee - RN Regulator for Long Term Care in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Texas Health and Human Services Commission full-time (More than a year)

    Pros

    Good hours and holidays are off.

    Cons

    Poor management. Poor teamwork and training. Low morale. The senior management is pushing hard on new quality and efficiency benchmarks but not providing any new training. They want better outcomes with no time or resources for the grunts to provide these outcomes.


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