Texas Health and Human Services Commission Reviews | Glassdoor

Texas Health and Human Services Commission Reviews

Updated September 24, 2018
419 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Texas Health and Human Services Commission Executive Commissioner Kyle Janek
Kyle Janek
109 Ratings

419 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great benefits; friendliness; team work; flexibility; good hours;" (in 38 reviews)

  • "Great work/life balance and benefits" (in 14 reviews)

Cons
  • "low pay, I really don't have a con to say about workplace" (in 34 reviews)

  • "The amount of policy you must know and the amount of work you must do in every 20 minutes is insane" (in 12 reviews)

More Pros and Cons

  1. "Manager, Quality and Innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Quality and Innovation in Austin, TX
    Current Employee - Manager, Quality and Innovation in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Texas Health and Human Services Commission full-time (More than 3 years)

    Pros

    Employees are empowered and engaged. Management encourages independent thinking, and welcomes ideas for change. Management supports personal and professional development, and will invest accordingly.

    Cons

    State government offers generally lower pay rates for the same work done in the commercial marketplace. Career advancement usually requires you leave your current position and apply for a new more senior one.

    Advice to Management

    Continue to push the state legislature to approve vertical promotions, for leadership roles. This would allow for well qualified people to remain in an agency or program. Maturity through vertical matriculation, will result in the best candidates for in top leadership positions.


  2. "It’s a temporary job, so it’s okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disaster Assistance Specialist in Austin, TX
    Current Employee - Disaster Assistance Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You never know when your time is up

    Cons

    Very relaxed environment, everyone is friendly

  3. "Director, Support Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Antonio, TX
    Current Employee - Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than 8 years)

    Pros

    State benefits, awesome mission awareness, dedicated employees.

    Cons

    Salary is significantly below the private sector and promotion opportunities are contingent upon willingness to change agencies or relocate to Austin (HQ).

    Advice to Management

    Keep fighting the good fighting for more funding and programming support.


  4. "TWAII"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TWAII in West Odessa, TX
    Former Employee - TWAII in West Odessa, TX

    I worked at Texas Health and Human Services Commission full-time (More than a year)

    Pros

    Paid health insurance, 8-5 Schedule, paid holidays, paid sick time

    Cons

    Mandatory overtime, low pay, no raise, overworked, if you are in a telephony office it's pretty much a call center


  5. "Health and Human Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Manager in Austin, TX
    Former Employee - Quality Assurance Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Texas Health and Human Services Commission full-time (More than a year)

    Pros

    Great work life balance for most

    Cons

    Beaurocracy
    Unethical treatment of employees
    Extremely limited salary increases, despite working 2 or 3 jobs due to state hiring freeze
    Politics taking precedence over the commitment to serve Texas residents


  6. "Overworked and Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Texas Health and Human Services Commission full-time

    Pros

    It’s nice to be able to help people in the community and feel like your making difference in there lives.

    Cons

    The management is terrible. I will be overworked and under paid for the amount of work you do. You can get mandatory overtime and it is hard to get transferred to another location.


  7. "Rater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rater in Terrell, TX
    Former Employee - Rater in Terrell, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Texas Health and Human Services Commission full-time (More than a year)

    Pros

    Good benefits and learning experience

    Cons

    Can get complacent easily due to work being repetitive

    Advice to Management

    NA

  8. "Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tx Work Advisor II in Houston, TX
    Current Employee - Tx Work Advisor II in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than a year)

    Pros

    Free health insurance
    Holiday pay

    Cons

    Paid once a month


  9. "Texas Works Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TEXAS WORKS ADVISOR I in Amarillo, TX
    Former Employee - TEXAS WORKS ADVISOR I in Amarillo, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Texas Health and Human Services Commission full-time (Less than a year)

    Pros

    Helping people and children in need and making sure you do everything you can to help them with the services they are applying for.

    Cons

    Time constraints they put on your work load is almost impossible to deal with you will need to work both Saturday and Sunday to keep up

    Advice to Management

    Make sure the advisors are doing thier jobs as quickly as they can, teach them pointers from the advisors who are getting there work completed in a timely manner


  10. Helpful (1)

    "Texas HHSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Supervisor
    Current Employee - Program Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Texas Health and Human Services Commission full-time (More than 8 years)

    Pros

    Job security , Free insurance paid by the employer, and time off are the pros.

    Cons

    Over worked, under paid, upper management is unsupportive , and work methods are outdated.

    Advice to Management

    Reinvest in your systems and train your staff!!!


Showing 419 of 443 reviews
Reset Filters