Texas Health and Human Services Commission
Texas Health and Human Services Commission
Texas Health and Human Services Commission TEXAS WORKS ADVISOR I Reviews
Updated May 15, 2022
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Found 68 of over 1,214 reviews
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Ratings by Demographics
This rating reflects the overall rating of Texas Health and Human Services Commission and is not affected by filters.
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- Current Employee★★★★★
Pros
Ability to serve the community and great benefits
Cons
No cons to list as this time
- Current Employee, more than 1 year★★★★★
You have to not have a financial need and realllly want to help people.
RecommendCEO ApprovalBusiness OutlookPros
Benefits: Employer paid health insurance. Employer matched Retirement contribution. Time off (once able to be used). Holidays off. Being able to actually help those in need. Potential to work remotely (after a year). Potential for a flexible schedule (after a year). Internal promotions- they are great about promoting within the organization!
Cons
Pay is low. Automatic Texas Retirement contribution from your checks off the top (can’t opt out). It’s a lot of work and micromanagement. They are big on numbers (how many cases you complete). The organization as a whole feels disorganized and things seem to be over-complicated at times.
- Former Employee, more than 3 years★★★★★
Pros
Free health insurance for employees
Cons
Monthly mandatory overtime, underpay, supervisors have favorites, very stressful, no pay raise
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Benefits, PTO, work from home was the best thing
Cons
Lack of training, upper mgmt is horrible constantly changing policy for no reason, everything you do is under a time clock. Pay is ridiculously low. Upper Mgmt will get rid of you for any reason they see fit to so best be on your P’s and Q’s.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Helping clients in a really urgent, tough time. Excellent retirement match, but you have to be there 5 years first.
Cons
Every minute of your day is tracked and watched - micromanaging like I’ve never seen. More focused on getting cases done fast rather than actually doing thorough, high-quality work. “Digging” for prior worker errors (i.e. taking the time to actually review a case before finishing it) is actively discouraged. You’ll get a different answer re: policy/procedures depending on who you ask, and that’s accepted as the norm instead of seen as something management/trainers/policy writers need to work on solving. Any followup or specialized trainings in problem-areas is delivered via a PowerPoint read to you verbatim by a literal AI/robot voice. Both too much training to start, and not enough meaningful support when out in the field.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Benefits, office culture, co workers
Cons
Supervisors, worker 3s, and all the required overtime
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Ot is available Company is prepared for remote/telework options Training provided Healthcare
Cons
Ot is mandatory and has been 20 hr/mo mandatory for 18 months+ Income not suitable for economy Not a competitive wage Last minute same day overtime demands
- Current Employee, less than 1 year★★★★★
Pros
positive work environment. Supervisors encourage positivity with co-workers and clients you work with. There is eventually an option to work from home after 18 months on the job. They're flexible when you need to take a day off. The benefits are good but the pay is low for the amount of work you do.
Cons
The hours are long. It's not an 8-5 job, more like an 8-6 or 8-7 Monday -Friday. There are mandatory overtime hours during the week and 2 weekends a month. They micromanage your time. Not a lot of help with training or when you're in the office and have questions about a case.
- Current Employee, more than 1 year★★★★★
Pros
The job can be rewarding as you help struggling people and families. Management is generally understanding of the difficult tasks required by employees, therefore there is leeway when mistakes are made. Requested days off are usually granted. Good experience and segue into other branches and departments of state health services.
Cons
The work can get complicated and frustrating. Over time is mandatory. All of your time and productivity is tracked throughout the day. The pay is very low considering the difficulty of job.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great benefits and time off. Supportive staff/mgt.
Cons
Overwhelming amount of work for the pay. Overwhelming amount of training in a short span of time
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