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Texas Health and Human Services Commission

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Texas Health and Human Services Commission

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Texas Health and Human Services Commission TEXAS WORKS ADVISOR I Reviews

Updated May 15, 2022

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Found 68 of over 1,214 reviews

2.7
7%
Recommend to a Friend
13%
Approve of CEO
Texas Health and Human Services Commission Acting Executive Commissioner Phil Wilson (no image)
Phil Wilson
7 Ratings

Ratings by Demographics

This rating reflects the overall rating of Texas Health and Human Services Commission and is not affected by filters.

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  1. 5.0
    Current Employee

    New Hire

    Mar 17, 2022 - TEXAS WORKS ADVISOR I in Alvin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to serve the community and great benefits

    Cons

    No cons to list as this time

    Be the first to find this review helpful
  2. 3.0
    Current Employee, more than 1 year

    You have to not have a financial need and realllly want to help people.

    May 15, 2022 - TEXAS WORKS ADVISOR I in Beaumont, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits: Employer paid health insurance. Employer matched Retirement contribution. Time off (once able to be used). Holidays off. Being able to actually help those in need. Potential to work remotely (after a year). Potential for a flexible schedule (after a year). Internal promotions- they are great about promoting within the organization!

    Cons

    Pay is low. Automatic Texas Retirement contribution from your checks off the top (can’t opt out). It’s a lot of work and micromanagement. They are big on numbers (how many cases you complete). The organization as a whole feels disorganized and things seem to be over-complicated at times.

    1 person found this review helpful
  3. 2.0
    Former Employee, more than 3 years

    Overworked

    Apr 11, 2022 - Texas Work Advisor II in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free health insurance for employees

    Cons

    Monthly mandatory overtime, underpay, supervisors have favorites, very stressful, no pay raise

    Continue reading
    1 person found this review helpful
  4. 3.0
    Former Employee, less than 1 year

    Okay, decent job

    Feb 3, 2022 - TEXAS WORKS ADVISOR I 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, PTO, work from home was the best thing

    Cons

    Lack of training, upper mgmt is horrible constantly changing policy for no reason, everything you do is under a time clock. Pay is ridiculously low. Upper Mgmt will get rid of you for any reason they see fit to so best be on your P’s and Q’s.

    Continue reading
    3 people found this review helpful
  5. 1.0
    Former Employee, less than 1 year

    Pay does not align with responsibilities

    Mar 11, 2022 - Texas Works Advisor I, II in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Helping clients in a really urgent, tough time. Excellent retirement match, but you have to be there 5 years first.

    Cons

    Every minute of your day is tracked and watched - micromanaging like I’ve never seen. More focused on getting cases done fast rather than actually doing thorough, high-quality work. “Digging” for prior worker errors (i.e. taking the time to actually review a case before finishing it) is actively discouraged. You’ll get a different answer re: policy/procedures depending on who you ask, and that’s accepted as the norm instead of seen as something management/trainers/policy writers need to work on solving. Any followup or specialized trainings in problem-areas is delivered via a PowerPoint read to you verbatim by a literal AI/robot voice. Both too much training to start, and not enough meaningful support when out in the field.

    Continue reading
    2 people found this review helpful
  6. 3.0
    Current Employee, less than 1 year

    Eh

    Jan 30, 2022 - TEXAS WORKS ADVISOR I 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, office culture, co workers

    Cons

    Supervisors, worker 3s, and all the required overtime

    Continue reading
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  7. 2.0
    Current Employee, more than 3 years

    Mandatory OT not disclosed before hire

    Feb 7, 2022 - TEXAS WORKS ADVISOR I in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ot is available Company is prepared for remote/telework options Training provided Healthcare

    Cons

    Ot is mandatory and has been 20 hr/mo mandatory for 18 months+ Income not suitable for economy Not a competitive wage Last minute same day overtime demands

    1 person found this review helpful
  8. 3.0
    Current Employee, less than 1 year

    Texas Works Advisor I

    Jan 23, 2022 - TEXAS WORKS ADVISOR I in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    positive work environment. Supervisors encourage positivity with co-workers and clients you work with. There is eventually an option to work from home after 18 months on the job. They're flexible when you need to take a day off. The benefits are good but the pay is low for the amount of work you do.

    Cons

    The hours are long. It's not an 8-5 job, more like an 8-6 or 8-7 Monday -Friday. There are mandatory overtime hours during the week and 2 weekends a month. They micromanage your time. Not a lot of help with training or when you're in the office and have questions about a case.

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  9. 2.0
    Current Employee, more than 1 year

    Tough Job, rewarding work.

    Jan 23, 2022 - Texas Work Advisor I in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job can be rewarding as you help struggling people and families. Management is generally understanding of the difficult tasks required by employees, therefore there is leeway when mistakes are made. Requested days off are usually granted. Good experience and segue into other branches and departments of state health services.

    Cons

    The work can get complicated and frustrating. Over time is mandatory. All of your time and productivity is tracked throughout the day. The pay is very low considering the difficulty of job.

    Continue reading
    1 person found this review helpful
  10. 3.0
    Current Employee, less than 1 year

    Okay place to work

    Dec 17, 2021 - TEXAS WORKS ADVISOR I in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and time off. Supportive staff/mgt.

    Cons

    Overwhelming amount of work for the pay. Overwhelming amount of training in a short span of time

    2 people found this review helpful
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