Texas Roadhouse Reviews | Glassdoor

Texas Roadhouse Reviews

Updated March 22, 2019
1,858 reviews

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3.8
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Texas Roadhouse CEO W. Kent Taylor
W. Kent Taylor
803 Ratings

Employee Reviews

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Pros
  • "Flexible schedule, fun environment, excellent management team" (in 112 reviews)

  • "You can make pretty good money in a short amount of time if you are attentive and courteous to your tables" (in 97 reviews)

Cons
  • "Late Night, 3 table sections, sharing party's" (in 62 reviews)

  • "Long hours on your feet, completely miserable at times" (in 76 reviews)

More Pros and Cons

  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Houma, LA
    Former Employee - Food Server in Houma, LA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Texas Roadhouse full-time (Less than a year)

    Pros

    Competitions to motivate you and rewards.

    Cons

    Very fast if your not used to fast pace work.


  2. "Great work environment!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company does a really good job hiring great workers. There’s also a lot of room to move up. I started off as a host and worked my way up to a server easily.

    Cons

    Very corporate. Very structured, if that’s your cup of tea

  3. "working at Texas Roadhouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Baker in Mesa, AZ
    Current Employee - Baker in Mesa, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Texas Roadhouse part-time (More than 3 years)

    Pros

    30% discount on food, a fair amount of flexibility re: scheduling

    Cons

    they're not the best about running sick time through payroll


  4. "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House Trainer in Florida City, FL
    Former Employee - Front of House Trainer in Florida City, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Texas Roadhouse part-time (More than a year)

    Pros

    Teamwork is a heavy concentration which makes working more fun and enjoyable.

    Cons

    Pay is low and small table sections make tips harder to come by.


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Saint Matthews, KY
    Former Employee - Server in Saint Matthews, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Roadhouse part-time (Less than a year)

    Pros

    Best management I've ever had. Very supportive. St. Matthews, KY you rock!

    Cons

    To make money you have to work Friday Saturday Sunday night.

    Advice to Management

    It's a well run company


  6. "A great place to begin!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Texas Roadhouse part-time (More than 3 years)

    Pros

    Great if you are in college or are just looking for something a couple hours at night because of the hours. Also a great company to grow within. Many locations so if life takes you elsewhere, chances are high you can just move stores. Management is trained thoroughly which helps everyone in the store.

    Cons

    Holidays such as Mothers Day are very busy and you may have to work outside your availability but staff is taken care of on these days (breakfast, lunch, dinner, & snacks, games, etc)


  7. "Fantastic environment when done correctly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Pigeon Forge, TN
    Former Employee - Server in Pigeon Forge, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Texas Roadhouse full-time (Less than a year)

    Pros

    Teamwork, spirit, overall atmosphere, and strong training were some reasons I loved my job.

    Cons

    Favoritism was rough to combat. Even showing vastly improved skillset.

  8. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Fairfield, OH
    Current Employee - Hostess in Fairfield, OH
    Recommends
    Positive Outlook

    I have been working at Texas Roadhouse part-time (Less than a year)

    Pros

    Great working environment and salaries

    Cons

    There are no cons in this company


  9. "Laid back!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Super easy work days
    Fun
    It’s like one big party every day

    Cons

    The managers are more so friends than actual managers. There isn’t any real leadership. That’s why the turnover rate is so high at my local store.

    You’re only allotted a break if you’re a smoker.

    Advice to Management

    Honestly, smoke breaks need to be cut out. I worked as a hostess & every day our servers would go outside smoke then come back in smelling disgusting and walk straight up to a table approaching guests.

    There should be rules set in place on what you can do for unhappy costumers. In my town, everyone wants stuff for free. We had people all the time eat almost their entire steak, leave a single bite and say they hated it and the manager would jump to “I’ll take it off” that’s a lot of lost money added up over the week. Almost like she just didn’t want to deal with them.


  10. "Rewarding and challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Coordinator in Ames, IA
    Current Employee - Training Coordinator in Ames, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Texas Roadhouse part-time (More than 3 years)

    Pros

    If you want to make a difference at your Texas Roadhouse then taking on this role is a surefire way to make an impact. Roadhouse focuses on the positives and recognizes employees for their hard work. This position is the liaison between management and staff. There is a lot of responsibility that comes with the position and many people will continue to seek you out even after training.

    Cons

    If you try juggling the training coordinator position while being a server or bartender you’ll find it difficult without the backing of management. You can’t be there all of the time so communication is key.