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Texas Roadhouse

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Texas Roadhouse

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Texas Roadhouse Employee Reviews about "guests"

Updated Nov 29, 2021

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Found 5,070 of over 5K reviews
3.8
70% Recommend to a Friend
85% Approve of CEO

Found 68 of over 5K reviews

3.8
70%
Recommend to a Friend
85%
Approve of CEO
Texas Roadhouse CEO and President Jerry Morgan (no image)
Jerry Morgan
640 Ratings

Top Review Highlights by Sentiment

Pros
  • "love the company love the concept and love a lot of the people and the money was good(in 437 reviews)
  • "It was usually business so tips were good and the people i worked with were great.(in 244 reviews)
  • "Coworkers are great and friendly(in 208 reviews)
  • "staff was friendly and easy to get along with(in 120 reviews)
  • "Scheduling is flexible and you can request off whenever as long as its 2 weeks in advance.(in 113 reviews)
Cons
  • "Customers can be rude and the management can be poor sometimes(in 374 reviews)
  • "It was long hours and difficult with COVID(in 180 reviews)
  • "bad managers who really dont care(in 172 reviews)
  • "Stressful when busy and many people call off so you might have to work a double shift etc but also low pay(in 169 reviews)
  • "Working every weekend and extreme favoritism(in 79 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Texas Roadhouse and is not affected by filters.

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Reviews about "guests"

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  1. 5.0
    Current Employee, less than 1 year

    Fast-Paced Work Environment

    Nov 29, 2021 - Server/Waiter in West Des Moines, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you like to work, this place will not only make you a lot of money, but make you happy to be part of something great every shift. High energy restaurant, very high guest volume = lots of tips. There’s a wait out of the door every day. Learn the tricks to increase table turnover rate and the money is great. Training is very thorough and leaves you feeling confident. Management has the tools to help you succeed, easy to fix any problems and ensure a smooth evening for everyone.

    Cons

    Small amount of clientele who tip less than average. Noticeable only compared to higher end restaurants. Long wait time can leave guests irritable before they even hit your section. Closing work will take longer than most restaurants.

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  2. 4.0
    Current Employee

    Great Company

    Nov 25, 2021 - Server/Waiter in Fort Bliss, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment, awesome co-workers, discounts.

    Cons

    How well day goes depends on guests.

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  3. 4.0
    Current Employee, more than 3 years

    Roadie

    Nov 12, 2021 - Waitress 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money flexibility meeting new people Lots of opportunities to move up

    Cons

    Rude guests Manager drama Occasional high school-esque atmosphere

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  4. 5.0
    Current Employee

    Texas Roadhouse Server

    Nov 11, 2021 - Anonymous Employee in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast paced environment. I have worked there since I was 16 and haven't had a better job since.

    Cons

    Late nights, Guests can be rude, really depends on the type of people you work with

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  5. 3.0
    Current Employee

    Serving at roadhouse

    Nov 23, 2021 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are cool, job is easy

    Cons

    high amount of unhappy guests

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  6. 3.0
    Current Employee

    Texas Roadhouse

    Nov 15, 2021 - Server in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast paced Accommodating Busy “Fast cash” This job is great for someone just starting out their career

    Cons

    Informal Rude guests Stressful Seemingly inaccessible management This job is only a great for someone just starting out their career.

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  7. 2.0
    Current Employee, less than 1 year

    Feels like highschool

    Oct 29, 2021 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Your take home tips are decent.

    Cons

    There is a lot of young children working at this location. They like to stand around and take pictures to post to their snapchat accounts. If you are a hard worker you are looked at as an outcast. Lots of favoritism between staff and management. The management degrades you in front of guests and other staff members.

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  8. 5.0
    Current Employee, more than 3 years

    Great company

    Aug 30, 2021 - Server/Waiter in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture for the company. Opportunity to move to different roles within the company. Exciting, upbeat work atmosphere

    Cons

    Late hours, sometimes rude guests

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  9. 5.0
    Current Employee

    Amazing!!

    Aug 7, 2021 - Hostess 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere, great energy, fast paced, Legendary Food, Legendary Service, management is very understanding, and line dancing.

    Cons

    May have to deal with rude or upset guests at times, and the nights can be exhausting.

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  10. 5.0
    Current Employee

    Great management and staff

    Aug 2, 2021 - Server in Danbury, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best boss around, best team around

    Cons

    It can be Stressful at times and guests are ruder than ever

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Viewing 1 - 10 of 68 Reviews
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Glassdoor has 5,076 Texas Roadhouse reviews submitted anonymously by Texas Roadhouse employees. Read employee reviews and ratings on Glassdoor to decide if Texas Roadhouse is right for you.