Thames Water Reviews | Glassdoor

Thames Water Reviews

Updated June 18, 2017
25 reviews

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3.0
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Thames Water CEO Martin Baggs
Martin Baggs
7 Ratings

25 Employee Reviews

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Pros
  • There is no pressure to stay late allowing for a great work-life balance (in 6 reviews)

  • Family working environment where relationships with colleagues are as important as outputs (in 7 reviews)

Cons
  • Work life balance not great - very little perks (in 4 reviews)

  • Senior management keep changing the focus which has a severe downstream impact on lower level staff (in 5 reviews)

More Pros and Cons

  1. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Reading, England (UK)
    Former Employee - Administrative in Reading, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    Great location and nice offices
    Loved the canteen!
    Working hours are good (8-4 or 9-5)

    Cons

    Worked as a temp (nearly everyone at Thames is a temp) so no real chance of promotion or job security.
    Glass meeting rooms so everyone can see you, what's that about?!

    Advice to Management

    Include the temps in what's going on in the department where possible as they could end up being there for years, and they make up a large number of the employees. When I worked there in a small team of 7, only 2 of us were temps and we were excluded from every meeting or discussion about the department - it was isolating and really poor management.


  2. "A lot of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Assurance in Reading, England (UK)
    Current Contractor - Customer Assurance in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water as a contractor (More than a year)

    Pros

    A lot of opportunities internally. Large amount of cross training. Flexible with working hours (as you dont get sick pay/pay if out of office). Constant overtime available.

    Cons

    No one really knows what's going on. Costant changes. Quite a 'if you face fits' environment. Some cases of bullying within the department. High turnover.

    Advice to Management

    People are looking for a bit more job securite and promotions dependant on ability rather than who you are friends with.

  3. Helpful (1)

    "its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Effluent Technical Advisor in London, England (UK)
    Current Employee - Trade Effluent Technical Advisor in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water full-time

    Pros

    If you have a good manager then you will get fantastic support otherwise you will blend in the background

    Cons

    career opportunities are not as colourful as they appear

    Advice to Management

    be more supportive


  4. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in London, England (UK)
    Current Employee - Accountant in London, England (UK)

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Excellent company. Overall and decent worklife balance

    Cons

    No real chances to grow and develop. Not great office spaces.

    Advice to Management

    Look within your team for higher position.


  5. "Easy company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Performance Manager in London, England (UK)
    Current Employee - Performance Manager in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    Thames Water is a very relaxed environment to work in. There is no pressure to stay late allowing for a great work-life balance. Health and safety is at the forefront of the companies priorities creating a very safe culture.

    Cons

    Thames Water is not a competitive company so salaries and benefits are quite conservative. Compliance is 100% critical so decisions and advancements are made extremely slowly. Very HQ focused, non-Reading based sites require investment to improve welfare facilities and create a more fun working environment. Communications within the company aren't great leaving a lot of trial and error when it comes to new strategy/IT improvements.

    Advice to Management

    Spend more time really trying to please staff and not so much the major share holders.


  6. "Pollution Control Testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Environmental Analytical Chemist in London, England (UK)
    Former Employee - Environmental Analytical Chemist in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water (More than a year)

    Pros

    A nice friendly atmosphere in the lab. I particularly enjoyed going out to take water samples was fun as well as informative. There was access to sports facilities.

    Cons

    Repetitive work as doing the same chemical water test for a whole month made tended to make it feel like factory work.

    Advice to Management

    Need to include the staff more in the results of what has happened when there has been a pollution incident. Offer more training.


  7. Helpful (2)

    "Good - in parts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)

    I worked at Thames Water full-time (More than 3 years)

    Pros

    Opportunities for moving around a large company in different roles.

    Cons

    Can be very political in some areas - lots of 'who you know, not what you know'.

    Advice to Management

    Clamp down on favouritism and welcome diversity.

  8. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Planning Assurance Coordinator in Reading, England (UK)
    Former Employee - Planning Assurance Coordinator in Reading, England (UK)
    Positive Outlook
    Approves of CEO

    I worked at Thames Water (Less than a year)

    Pros

    Good staff benefit,
    fair work life balance,
    Fair operational structure
    Starting to embrace new technology and operational process

    Cons

    "Selective" in their employment
    Selective on whom to promote,

    Advice to Management

    Employ based on merit.. and not who you are related to within the company


  9. "WQT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Walton-on-Thames, England (UK)
    Former Employee - Anonymous Employee in Walton-on-Thames, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    Good hours. Fairly menial job of collecting water samples. Nice team. Lovely locations.

    Cons

    Strange management. Very passive aggressive behaviour.

    Advice to Management

    Just be nicer.


  10. "Recommended place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Planner in Slough, Berkshire, South East England, England (UK)
    Former Employee - Consumer Planner in Slough, Berkshire, South East England, England (UK)

    I worked at Thames Water full-time (Less than a year)

    Pros

    - The level of training during the induction period provides you with the essential skills and knowledge to help you once the induction period is finished.
    - The level of support provided by the senior planners and manager provides you with confidence that when faced with a difficult task you have assistance if you need it.
    - The work colleagues at the Slough Branch are commonly between a mixed age range. This enables you to provide a good working relationship amongst your peers.
    - After six months of working at Thames Water there are opportunities to apply for other roles at Thames Water, as a whole the company encourages progression; this is an essential quality all firms should look into.

    Cons

    - There are no fixed working hours. The job has a rota of different shifts for instance 6:30am-2:30pm, 8am-4pm and 2:30pm-10:30pm etc. Also, one weekend once a month. This provides constraints on your social life and can provide complications for individuals with family and other commitments. However, management is very understanding of colleague commitments.
    - Dependant on your interest this job role after a while becomes rather dull, boring and repetitive.

    Advice to Management

    :The removal of 2:30pm-10:30pm shift as customers can not be contacted after 8pm.


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