Thanx Reviews | Glassdoor

Thanx Reviews

Updated July 6, 2018
56 reviews

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4.6
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Zach Goldstein
50 Ratings

56 Employee Reviews

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Pros
  • "From happy hours to team lunches and even our team meetings, it's just a fun place to be which is cool when youre working hard" (in 12 reviews)

  • "Great office culture and great people" (in 5 reviews)

Cons
  • "If you've ever been to the Civic Center area, this is nothing out of the ordinary" (in 4 reviews)

  • "Growing pains- specifically finding enough space to house the growing team" (in 3 reviews)

More Pros and Cons

  1. "Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Thanx full-time

    Pros

    Amazing culture and work environment. It is challenging and pushes you to find creative solutions to solve problems at hand. The entire company is supportive, encouraging, talented, motivated, and driven. Overall, an incredible place to work!

    Cons

    Working at a high growth start-up demands long hard hours of work. Although being around dedicated co-workers makes it more enjoyable!


  2. "Truly amazing people with no voice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Former Employee - Sales in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Thanx full-time (Less than a year)

    Pros

    Great product with the potential to change the industry.

    Truly inspiring, brilliant people that will bleed with you in the trenches. You will not be the smartest person in the room, and that should excite you.

    Great onboarding and generous ramp.

    Cons

    VP suffocates all dissenting opinions and deliberately covers up glaring issues stopping employees from succeeding.

    Quotas are outrageous to achieve when go to market strategy is constantly changed and narrowed in scope, leads are overworked and under-replenished, and too much time is spent in meetings scheduled right in the middle of best call times.

    Advice to Management

    Have a better finger on the pulse of the Denver office. Great people are leaving due to the lack of open-mindedness and shocking lack of nimbleness (considering this attribute is a cornerstone of a startup) that exists at the very top.

    Consider great people leaving a chance to reflect on the business instead of simply chalking it up to "startup life" or letting yourself believe they just weren't right for you simply because they weren't happy. This is a poor approach to relationships, and an even worse approach to business.

    I say all of this with a love for everyone I worked with and a legitimate desire for Thanx to change the game. I very much hope this review does some good. Best of luck, Thanxers.

  3. Helpful (1)

    "Fantastic product and target market, but not set up for success in sales."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Thanx full-time (Less than a year)

    Pros

    Great product.
    Helping small businesses generate realistic returns is fulfilling.
    Great ROI from the product.
    Great people on sales and SDR teams.
    Great ramp cushion to ensure you can focus on onboarding.
    Forecast meetings start out supportive and positive. That all changes.

    Cons

    VP runs everything and the middle management team has no say.
    Stressful work environment.
    Unrealistic quotas.
    Misleading information in the interview process. Little room for growth. Going through all of the typical start-up woah's and not handling it well at all.
    Ahead of the market with the product we offer and businesses don't understand the true value long term.
    Imbalance in territories.
    Constant change when people leave.

    Advice to Management

    The leadership team needs a major shake up. Transparency goes a long way. Assess and use the talents and good ideas of your people. Clearly holding the reins too tight is not getting the company where it needs to go. Don't stifle people who want to help.

    Thanx Response

    May 23, 2018 – VP of Sales

    Thanx for the feedback. It's never easy to get a startup off of the ground. Certainly, in a small organization, there is a lot of change when an employee leaves. We have redesigned our... More


  4. Helpful (1)

    "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Thanx full-time

    Pros

    Great company culture, perks, and product.

    Cons

    Have yet to see any cons.


  5. "Long-timer who still loves every day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thanx full-time (Less than a year)

    Pros

    Thanx has a challenging work environment with smart people that help me grow. I have a lot of impact and feel respected and appreciated. The team is made up of fantastic people, the product is awesome, and the company continues to grow.

    Cons

    It's a demanding environment, even for a 6 year old startup.


  6. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Thanx full-time

    Pros

    Hardworking coworkers who all want to contribute and care a lot about building the business.

    Cons

    Unattainable/unrealistic quotas, not much transparency from upper management, a lot of people unhappy

    Advice to Management

    Listen to people that work day in and day out to make Thanx successful.

    Thanx Response

    Jan 26, 2018 – VP of Sales

    It always hard to hear feedback like this, but these are the things we are working on addressing to ensure we have built an environment and culture that people can thrive in. We recently wrapped up... More


  7. Helpful (1)

    "Great company, awesome product. Lots of work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Thanx full-time

    Pros

    You really do work with some great people.

    Cons

    Managment has a lot of kinks to work out. You do not have a voice at this company.
    Zero perks.

    Thanx Response

    Nov 28, 2017 – CEO

    First off, thanx so much for taking the time to write this and for your candor. I know that personally if I was a 3 out of 5 and did not recommend working somewhere to others, I would feel pretty... More

  8. "VP of Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President of Sales in Denver, CO
    Current Employee - Vice President of Sales in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thanx full-time (Less than a year)

    Pros

    Thanx has an amazing team of brilliant, hardworking and humble professionals. The work is challenging but rewarding, it's exciting to see the progress we are making every day. The technology is exciting, we have a lot of potential in the markets we serve.

    Cons

    We aren't perfect, we are still aligning and improving processes, but we get better every day.


  9. Helpful (1)

    "Opportunity for tremendous growth among incredible people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thanx full-time

    Pros

    - People are incredibly smart, driven and kind
    - Culture and core values are people-first
    - Company is growing like crazy - huge opportunity to grow with it!

    Cons

    - Huge emphasis on hiring the best people, so hiring can be slower than is ideal meaning a bit more work / long-hours for those currently here. That said, everyone feels like we're in it together and there's tons of support

    Thanx Response

    Oct 24, 2017 – CEO

    Thanx for the thoughtful comments — yes we hire a bit slower than most and are very appreciative of current employees who pitch in when we're a bit short-staffed (as happens during fast growth). But... More


  10. "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative
    Current Employee - Sales Development Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thanx full-time (More than a year)

    Pros

    Awesome people, supportive collaborative environment; constant opportunity to learn and grow, company invests ton of time and resources in their employees.

    Cons

    High-expectations, long days; hard work.

    Advice to Management

    Higher pay


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