The AA Reviews

Updated Mar 7, 2021

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3.3
47%
Recommend to a Friend
79%
Approve of CEO
The AA Chief Executive Officer Simon J. Breakwell
Simon J. Breakwell
94 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Sales Agent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Sales Agent in New York, NY

    I worked at The AA full-time for less than a year

    Pros

    Performance-driven company. Always pushing to get the best out of their agents.

    Cons

    Commission structure allows for only a few agents to make commission. Therefor, this is fundamentally not a sales environment.

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  2. "automobile association of Sa"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at The AA full-time

    Pros

    the culture and employyes is very friendly and nice to work with

    Cons

    the enviroment is poor , no togetherness , its dreadful and the management team has favourites , no room for growth


  3. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administration 

    I worked at The AA full-time

    Pros

    Good work life balance Free membership after 1 yr service

    Cons

    None really, very fair company

  4. "Great Place to Learn and Grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Partner 
    Recommends
    Positive Outlook

    I have been working at The AA full-time for more than 8 years

    Pros

    - Great Atmosphere, a lot of opportunities to learn,

    Cons

    - tends to get repetitive at a senior level with only revenues as a constant target!

  5. "Company going through real change"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The AA full-time

    Pros

    Employee Focused Forward thinking Listens to the employees

    Cons

    Legacy Processes sometimes prevents change from happening quickly

  6. "Great business. Sometimes let down by poor management decisions"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Performance Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The AA full-time for more than 10 years

    Pros

    Great people to work with who love the brand and helping customers

    Cons

    Some upper management are Unrealistic with their expectations but usually those who have come in from external companies

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  7. "Great at the start"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Services in Cheadle, North West England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The AA full-time for more than 3 years

    Pros

    Close to home Worked with people in breakdown situations

    Cons

    Awful management, i would name them on here but only be ignored. Too many kiss A**** in the business Seemingly all female management, which was odd (has been a few years since i was there mind you)

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  8. "Digital transformation"

    4.0
    Current Employee - Digital Marketing Executive in Basingstoke, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The AA full-time for more than a year

    Pros

    Heading in the right direction with full digital transformation and strong leadership from Senior Managers

    Cons

    Struggling to move forward with pace due to legacy systems and high staff turnover due to frustrations with how long things can take

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  9. "OK"

    2.0
    Former Employee - Administrative Assistant 

    I worked at The AA part-time

    Pros

    Part time hours, easy work

    Cons

    low pay, poor managers, parking

  10. "Great place to start"

    4.0
    Former Employee - Insurance Sales Agent in Vancouver, BC

    I worked at The AA full-time

    Pros

    Paid education Great Training Great Commission Good work environment Friendly Staff Opportunities to advance career

    Cons

    Hitting certain targets that are unachievable Communication between different departments

Viewing 1 - 10 of 297 English Reviews

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