The AA Reviews
Updated Mar 7, 2021
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Full-time, Part-time
English
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Job Status (2)
- Current Employees
- Part-time
- Intern
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- Worldwide
- United States - All Cities
- - California
- - Los Angeles, CA Area
- - New York State
- - New York City, NY Area
- United Kingdom - All Cities
- - England
- - Reading, UK Area
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- - Hemel Hempstead, UK Area
- - Leicester, UK Area
- - Liverpool, UK Area
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- - Manchester, UK Area
- - Newcastle upon Tyne, UK Area
- - Plymouth, UK Area
- - Southampton, UK Area
- - Stoke-on-Trent, UK Area
- - Hull, England
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- - Aberdeen, UK Area
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- - British Columbia
- - Vancouver, BC, Canada Area
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- - Assam
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- - Pune, India Area
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- - Dublin
- - Dublin, Ireland Area
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Recommend to a Friend
Approve of CEO
Simon J. Breakwell
94 Ratings
Pros
"Free breakdown cover after 12 months employment" (in 13 reviews)
"Relatively good pay for a call centre role" (in 13 reviews)
Cons
"No work life balance, your life literally becomes the AA" (in 14 reviews)
"The senior management in Digital are a pack of bullies" (in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Sales Agent"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at The AA full-time for less than a year
Pros
Performance-driven company. Always pushing to get the best out of their agents.
Cons
Commission structure allows for only a few agents to make commission. Therefor, this is fundamentally not a sales environment.
Continue reading"automobile association of Sa"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at The AA full-time
Pros
the culture and employyes is very friendly and nice to work with
Cons
the enviroment is poor , no togetherness , its dreadful and the management team has favourites , no room for growth
"Good place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at The AA full-time
Pros
Good work life balance Free membership after 1 yr service
Cons
None really, very fair company
"Great Place to Learn and Grow"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at The AA full-time for more than 8 years
Pros
- Great Atmosphere, a lot of opportunities to learn,
Cons
- tends to get repetitive at a senior level with only revenues as a constant target!
"Company going through real change"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at The AA full-time
Pros
Employee Focused Forward thinking Listens to the employees
Cons
Legacy Processes sometimes prevents change from happening quickly
"Great business. Sometimes let down by poor management decisions"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at The AA full-time for more than 10 years
Pros
Great people to work with who love the brand and helping customers
Cons
Some upper management are Unrealistic with their expectations but usually those who have come in from external companies
Continue reading"Great at the start"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at The AA full-time for more than 3 years
Pros
Close to home Worked with people in breakdown situations
Cons
Awful management, i would name them on here but only be ignored. Too many kiss A**** in the business Seemingly all female management, which was odd (has been a few years since i was there mind you)
Continue reading"Digital transformation"
RecommendsPositive OutlookApproves of CEOI have been working at The AA full-time for more than a year
Pros
Heading in the right direction with full digital transformation and strong leadership from Senior Managers
Cons
Struggling to move forward with pace due to legacy systems and high staff turnover due to frustrations with how long things can take
Continue readingPros
Part time hours, easy work
Cons
low pay, poor managers, parking
Pros
Paid education Great Training Great Commission Good work environment Friendly Staff Opportunities to advance career
Cons
Hitting certain targets that are unachievable Communication between different departments
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