The Arc - Middlesex County Reviews | Glassdoor

The Arc - Middlesex County Reviews

Updated November 23, 2016
16 reviews

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Full-time Part-time

1.7
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Robert Mizerak
5 Ratings

16 Employee Reviews

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  1. "yes I can"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in New Brunswick, NJ
    Former Employee - DSP in New Brunswick, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Arc - Middlesex County (Less than a year)

    Pros

    Good job great benefits great work hours. Chance to move up..great ideal work place..love this place it's nice

    Cons

    Low morale it can hurt a work place..make people uncomfortable.
     Live love laugh eat be merry and cheerful and smile it can save a life

    Advice to Management

    Smile it makes a huge difference..don't come to work with an attitude. Smile..it don't hurt. Cheerful is the key. Always smile


  2. "meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Respite Worker in North Brunswick, NJ
    Former Employee - Home Respite Worker in North Brunswick, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Arc - Middlesex County (Less than a year)

    Pros

    It's a good cause to work for

    Cons

    LOW PAY. The top keeps giving themselves raises.

    lack of support from higher level staff, safety issues, out-dated facilities, out-dated methods for teaching, out-dated training program, OUTDATED MANAGEMENT and HR POLICIES. Co-workers skew old (not necessarily a bad thing) and uneducated.


  3. Helpful (1)

    "Direct Support Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in North Brunswick, NJ
    Former Employee - DSP in North Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Arc - Middlesex County full-time (More than 5 years)

    Pros

    I love what they stand for.

    Cons

    The upper management doesn't care about anyone but themselves.

    Advice to Management

    Work one day on the floor to actually see what everyone goes through.


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  5. Helpful (3)

    "A terminal illness is better than working for this agency/"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Professional in North Brunswick, NJ
    Former Employee - Direct Support Professional in North Brunswick, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at The Arc - Middlesex County full-time (More than 3 years)

    Pros

    Some of the best reasons to work for this agency is that I met a lot of great people, peers, and connections over the time I spent here. I've learned a lot, and personally grew from the experience. The participants are great, and you will definitely see a lot of hard work from the DSP's, so that the participants can flourish.

    Cons

    Well for starters, the upper management is absolutely horrid! Most of them are self-righteous, and use their job title as a form of power. They look down upon the DSP"s (ya know, those small guys who do all the dirty work, and the reason why this agency is still in operation), and they expect that these employee's do twenty jobs at once. Heaven forbid you forget something, or make a mistake, you will get written up (What was I thinking for using the bathroom?!). But seriously, management is power hungry. There is no room for promotions (unless if you are a "yes man"), there are no raises, bonuses, and perks. They expect you to learn everything on your own. They talk down to you like you are child. Don't even bother making complaints, they will go unsolved... That is if you do not get fired for complaining. HR department is a waste of space. Seriously, the upper management needs a complete makeover. Furthermore, rules and policies are constantly being changed. It's all about nepotism. You could be written up for filling out a paper the wrong way, but some "Yes man" who makes the same mistake will get away with it.

    Advice to Management

    Stop changing policies to benefit yourself! Learn how to properly treat your employee's. Stop talking to them like children. A Thank you, although appreciated, does not pay the bills. $10.00/hr is grossly not enough for hat the DSP position entails, and prices everywhere are going up. Give raises!!! Your current and future employee's will appreciate the fact that they can have a little extra money. If you make these small changes, you will see a better turn out with your employee's, and they will stop leaving the agency. You lost many awesome employee's because you do not know how to treat them, and they are severely underpaid.


  6. Helpful (3)

    "A stepping stone into the world of non-profits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in North Brunswick, NJ
    Former Employee - Various in North Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Arc - Middlesex County full-time (More than 8 years)

    Pros

    People begin careers in social services because they care about the cause and have a desire to help others. Some of the employees are just amazing people. Kind, strong and intelligent people on a mission to make our community an inclusive and nurturing one. The people who we are working for, the participants and clients, they are the reason for the Arc and they are what brought me into work each morning with the creative energy to make their lives more fulfilling in whatever way I had the resources to do so.

    Cons

    The team of directors here just don't get it. They look great on paper but give it time and you will see that they have one concern and that is for cutting costs. There is a major air of uptight pseudo-professionalism going on here with religious undertones. Necessary staff do not have the means to perform their jobs well (vehicles are constantly out, computers are outdated, you are required to use your own personal resources to perform duties, fresh ideas are ignored and not welcome), raises do not exist, chief directors will not work hands on with clients, client to staff ratio is very high, residential program is sad, the best employees who are progressive thinking and compassionate move on because they get burnt out, no room for advancement, no bonuses, the morale is AWFUL. Go to n agency who cares about clients and employees.

    Advice to Management

    This agency needs a complete makeover. They need some fresh, compassionate energy in order to try and get on track.


  7. Helpful (3)

    "We do it for the clients, not for the rude treatment and disregard we face from our top dogs."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vocational in North Brunswick, NJ
    Current Employee - Vocational in North Brunswick, NJ
    Doesn't Recommend

    Pros

    It's a great feeling to be part of improving the quality of life of the people we support. It's a good way to make other professional contacts in your local community and to learn how to be more sensitive to other people.

    Cons

    You will be invisible to upper management. We are all replaceable and we are only recognized when something is not done correctly. No room for advancement, no raises in 4 years but you will continually be given heavier work loads with no support from Directors. You will be exhausted from your big caseloads and told that you need to bring more money in for the agency. The quality of support to our clients is not important to the Executive Directors, they just push you to get quality because that's how they get paid. When you ask for assistance from an you will be ignored and not even acknowledged. The sarcasm and lack of social skills from upper Management is laughable. You will be treated as a nuisance if you address any issues out of an Executive Directors comfort level. You have a fashion police Director who will embarrass you for wearing anything that isn't loosefitting and matronly because it's "unprofessional." Forget holiday parties, bonuses bigger than $100, raises, overtime, respect and dignity. You don't get that here.

    Advice to Management

    Recognize that bad morale can not be ignored or it will keep trickling down and effect every aspect of the organization. Treat your employees kindly and reward, recognize them when appropriate. Take an active interest in your employees well being. Consider quality over quantity if you wish to be the provider of choice.


  8. "MySQL DBA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Cares for people with developmental disabilities

    Cons

    Poor organization culture impacting the growth.

    Advice to Management

    Organization structural change


  9. "Avoid if looking for a serious job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Arc - Middlesex County part-time

    Pros

    - Patients/participants you work with. If you want to work with individuals with disabilities, this is as straightforward as it gets. Some of the people in the programs are awesome to work with.
    - Other staff are usually pretty good and easy to get along with
    - If you are a college student looking for some steady part time job in this field and do not intend to stay there, then this place is pretty good for that

    Cons

    - Upper Management is often unprepared and lazy.
    - There are no opportunities for raises or other benefits
    - Overall company culture is pathetic and awful
    - You will basically only hear from any upper management if something goes wrong

    Advice to Management

    Please, please restructure the ARC. It is due for a change and it needs to be run by people who not only actually care about the participants in the programs but who remember what is it like to be a low level employee (if they ever were one) and actually give better compensation for some of the things they go through. The amount of rampant unprofessionalism and laziness at the ARC is mind boggling sometimes. Small things like Vehicles going 5k miles past an oil change to things like seeing how much less they can pay their employees is just so unprofessional and it makes the agency as a whole look horrible, unorganized, and just decrepit. Senior and Upper Management have the worst attitudes with employees and are just paper pushers at this point with no perception of the day to day operations of the programs. Middle Management is as useless as they come, some of whom are completely unqualified for their positions. Please, this agency can be something to be proud of but the direction it is heading lately is pointing to an overall failure of structure.


  10. Helpful (1)

    "Advise to fellow group home managers- avoid it if you can!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The residents you work with.

    Cons

    EVERYTHING about this company! The turn over rates are really high. People are not motivated to work. The pay is ridiculously low for the amount of work that needs to be done, and the work ethic is absolutely 0! They start off managers at 30k, and regular DSPs at $10/hr. NO RAISES! After taxes come out, you're left with absolutely nothing on your check. The health benefits are extremely expensive for the package that you're getting.

    Managers are always on call. If staff needs to call out, they have to call the management and the manager wil have to look for coverage EVEN ON THEIR DAY OFF. If they can't find anyone, the manager has to come in. They have an oncall system, but there is absolutely NO POINT in caling in the upper management (starting with regionals), as they hardly respond, even if they're required to answer within 15 minutes. And if you are lucky enough to get an answer from them, they'll pretty much tell you you're out of luck and you need to go in and you need to go in and cover the shift!

    Upper management (from directors and up), are very disrespectful. There were instances of regional directors discussing other group home manager's performance with management of the same level. They have no business doing that. Staff is all foreigners and have very little regard to anyone else in the room including residents, and talking in their native tongue among each other. Disrespectful!

    There is no point in writing people up. Staff simply DOES NOT CARE! They don't care if they get fired, and you're just wasting your effort. If you end up loosing that employee (no matter how his/her work ethic is), you will not find another for 6-7 months to replace that person. That could only mean one thing- you're short staffed and you're constantly struggling to find people to work with. Calling people up trying to find coverage is absolutely POINTLESS.

    The CEO is absolutely disrespectful towards fellow managers! You need to learn how manage first, Just because you're a CEO, doesn't mean you're fit to be one!
    Forget about ever being promoted unless you like to kiss up to upper management!

    Advice to Management

    clean up this big mess of an organization!


  11. "Worst Management, Stay Away!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc - Middlesex County full-time

    Pros

    Nothing, worst company I've worked for

    Cons

    One of the worst companies I've worked for. When you get hired management tells us you get 10 vacation days off but they fail to tell you can only use it after your 1st year of service. The worst thing is they will lay you off right before your 1st year before you're able to use it. No management structure and do not care about the clients how about they feel.

    Advice to Management

    Lay off the higher management, directors and managers



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