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The Arc Reviews

Updated January 9, 2018
200 reviews

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2.8
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Peter V. Berns
32 Ratings

200 Employee Reviews

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Pros
Cons
  • Low pay and almost no pay raises, very little room for upward growth (in 14 reviews)

  • very little support from upper management to staff (in 12 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The Arc full-time

    Pros

    Great place to work. Everyone is friendly and easy to work with. Very rewarding job when assisting others.

    Cons

    No disadvantages for this company. It is a great non-profit organization.


  2. "Great Job; bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hermitage, PA
    Former Employee - Anonymous Employee in Hermitage, PA
    Doesn't Recommend
    Positive Outlook

    I worked at The Arc part-time

    Pros

    Great clients, hours and pay. You can pick the hours you work.

    Cons

    Mandating hours can occur and you will get written up if you cannot work it. Management only cares for themselves. Open employee environment that can lead to lack in professionalism.

    Advice to Management

    Start caring for the employees who make it possible for your salaries. Seek out issues within homes and eliminate the issue, not with empty threats, but with professional management responsibility. Maintain professionalism by managing and not parenting or demeaning employees.

  3. "Poor Management, Gossip, not understanding"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Fresno, CA
    Current Employee - Anonymous Employee in Fresno, CA
    Doesn't Recommend

    I have been working at The Arc full-time (Less than a year)

    Pros

    Decent pay, benefits mon thru fri no weekends or nights

    Cons

    Management team is awful especially directors, they all gossip about the employees behind their backs even about their own leadership team who they work very close with. You cannot trust them even with confidential information. Every employee that has worked there and is no longer there they have shared every detail with whoever is new. Not understanding at all when it comes to kids and family workworld revolves soley around them and they sure give credit to themselves for everyone else doing their job. Directors and admin team all sit on their phones all day some even falling asleep, others just sit browsing on the internet all day on things that are not work related.

    Advice to Management

    Need to retrain all of you on what you expect from your other employees. Sometimes what you expect is what you shoukd example


  4. "Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Raleigh, NC
    Former Employee - Billing Specialist in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Arc full-time (More than a year)

    Pros

    No weekends. Good time off for holidays

    Cons

    Horrible Management. Alot of favoritism and very racially discriminating

    Advice to Management

    Stop having favorites..stop allowing certain managers to continue to be lazy and continuing to passoff their work to others. You have high turnover because management is unprofessional and does not have effective management skills


  5. "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Arc full-time

    Pros

    Atmosphere is nice. Very busy at the end of the month

    Cons

    Company is growing and there is lake of space


  6. "Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Arc part-time

    Pros

    Friendly environment.
    People are great to work with.
    Opportunity for different types of projects because of the close and small work environment.

    Cons

    Pay isn't the best.
    A lot of turnover which leads to a lack of stability.
    Not much room for upward movement.


  7. "Great Mission but Execution needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Arc full-time

    Pros

    Great mission and values. Get to serve some amazing people and make a difference in their quality of life.

    Cons

    can be frustrating to have to management make decisions based on financial aspects rahter than what is best for the consumer.

    Advice to Management

    Focus more on staff retention and development

  8. "Job Coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Job Coach in Groton, CT
    Current Employee - Job Coach in Groton, CT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Arc part-time (More than a year)

    Pros

    The supervisors at Groton day program are beyond caring and understanding of life events. They work with you to make sure your overall well being is taken care of.

    Cons

    It is very disorganized and CEO are very greedy and do not take you seriously. They do not care about you as a person


  9. "Support Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Counselor in Brick, NJ
    Current Employee - Support Counselor in Brick, NJ
    Neutral Outlook

    I have been working at The Arc full-time (More than a year)

    Pros

    Flexible schedule. Benefits and 401k. Autonomy.

    Cons

    Lack of training and management involvement.

    Advice to Management

    Hire quality people


  10. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Arc full-time

    Pros

    It is family oriented, a lot of investment on the individual that they serve.

    Cons

    Low salary and their on call staffing is not the best.

    Advice to Management

    Getting the on call staffing in place and pay people more that is why the rate of staff turnover is high. People do a lots of overtime they get burned out.


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