The Arc Reviews | Glassdoor

The Arc Reviews

Updated July 24, 2017
172 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter V. Berns
25 Ratings

172 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Low pay and almost no pay raises, very little room for upward growth (in 15 reviews)

  • Upper management tends to give workers a lot of false hope for being moved up to a higher paying job to keep them hanging on (in 12 reviews)

More Pros and Cons

  1. "Hands off but great values!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The Arc part-time

    Pros

    They have great programs and are a very ethical company!

    Cons

    You never truly know who your true supervisor is! I had at least 3 or 4 people I would go to about different things!


  2. "Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Arc full-time

    Pros

    Loved working with clients and staff. The Adult Day Health staff were truly dedicated and passionate about providing services to clients. Great opportunity to learn about client population if you are new to the field.

    Cons

    Pay was not the best

  3. "Teaching Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teaching Assistant in Hawthorne, NY
    Current Employee - Teaching Assistant in Hawthorne, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Arc full-time (More than 5 years)

    Pros

    Work with great people and adorable preschool children. Very affordable health, dental and disability insurance offered.

    Cons

    Hourly pay is low and never get a raise.


  4. "Arc Seniors Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fulton, NY
    Current Employee - Anonymous Employee in Fulton, NY
    Recommends
    Positive Outlook

    I have been working at The Arc full-time (More than a year)

    Pros

    The individuals are wonderful and sweet. The boss, Michelle, is a sweetheart and i may say that she is the best boss ever to have.

    Cons

    Downside--- the pay. Definitely not enough pay compensated for the amount and gravity of work done.

    Advice to Management

    Increase in pay would lead to greater staff retention


  5. "Residential Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Staff
    Current Employee - Residential Staff
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Arc part-time (Less than a year)

    Pros

    Rewarding.
    Overtime opportunity.
    2 weeks paid training - First Aid/ CPR/ CMT.

    Cons

    Hard to make training schedule and school schedule work together.


  6. "Supported Living Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supported Living Counselor
    Former Employee - Supported Living Counselor
    Recommends
    Positive Outlook

    I worked at The Arc full-time (More than 5 years)

    Pros

    Helping the consumers; friendly employees

    Cons

    Pay is too low for the amount of work you do & the responsibilities

    Advice to Management

    Higher pay, more training


  7. "SC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc full-time

    Pros

    Great opportunity to help others

    Cons

    Unorganized management, too much work, no balance

  8. "The managers in the office lack professional communication and don't follow up on the information given in a timely mann"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Baltimore, MD
    Former Employee - Support Specialist in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Arc full-time (More than 8 years)

    Pros

    If you have an compassion heart for others this is your place.

    Cons

    Team work not their strong suit and again lack of communication.

    Advice to Management

    If your their caring for intellectual disabled please listen to the Support Specialist, their the first to know what's going on with the individuals. Do your paper work and research so everything will work for the individuals.


  9. "Dont go there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Arc full-time

    Pros

    - individuals assisted
    - can be rewarding
    - experience prior to finding something better
    - attitude towards people with disabilities that is WANTED (not reality)
    - hours can work with unconventional schedules

    Cons

    -pervasive disconnect between employees in the field and office staff- which is often describes as a clique
    -poor communication between management/office staff and workers in centers/homes/other programs
    - low pay. animal cage washers at Johns Hopkins are payed better
    - overall negative view of individuals being assisted. us vs. them/control above all else mindset
    - lack of resources
    - little opportunity for advancement

    Advice to Management

    scrap the mid level management and get qualified motivated people
    find supporting staff that will do a good job- instwad of just a warm body without a criminal record.


  10. "Great for certain people"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Arc full-time

    Pros

    management is pretty understanding. set hours are great.

    Cons

    very stressful, clients can be frustrating

    Advice to Management

    be more clear with direct orders


Showing 172 of 179 reviews
Reset Filters