The Art Institute Online Admissions Representative Reviews | Glassdoor

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The Art Institute Online Admissions Representative Reviews

Updated Aug 7, 2018

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Found 4 reviews

1.9
StarStarStarStarStar
30%
Recommend to a Friend
  1. "It's been a great environment. You are expected to excel and meet their standards."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Admissions Representative in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Art Institute Online full-time for less than a year

    Pros

    They offer a pretty good pay, a great work environment, and solid benefits. It's great getting to go to work here everyday.

    Cons

    What your job experience is like can vary greatly from director to director. I find their Compliance gaps to put a lot of unnecessary feelings of having to watch over your shoulder especially for newer employees.

    Advice to Management

    Change compliance gaps, split up pto and sick time. Treat employees situationally instead of slapping a rule or compliance gap on it.

    The Art Institute Online2018-02-01
  2. "Worst Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions Representative 
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online full-time for less than a year

    Pros

    Coworkers were typically pleasant to be around.

    Cons

    Terrible management. Managers treat their employees terribly and threaten to fire them in order to get their numbers up. Ridiculously high turnover rate. They do not care about anyone but themselves.

    Advice to Management

    Treat employees like people. Train everyone the same way. Results are produced when employees are happy, not when they are constantly afraid of losing their jobs.

    The Art Institute Online2018-08-07
  3. Helpful (1)

    "Disillusioning for this student/graduate/counselor/employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions Representative 
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online full-time for less than a year

    Pros

    The people that you work with are nice (but stressed). As long as you are hitting your numbers, things should be good, though. Really great for people who like cubicles. First phone headset is free. As many hilighters and notebooks as you can handle.

    Cons

    High turnover. Call Center customer service mashed together with high pressure sales. No matter what, the number is the important thing. Pay not based on performance. Your job depends on performance.

    Advice to Management

    My advice to management is keep doing what you are doing. The mental gymnastics required to feel okay with yourself while regularly letting employees go must be exhausting. The issues are above your pay grade, though.

    The Art Institute Online2015-08-05
  4. Helpful (1)

    "Telemarking environment....art institute will sign up anyone with a pulse.."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online full-time for less than a year

    Pros

    If you need quick money or transitioning jobs it might be worth it. They pay about 17 bucks an hour

    Cons

    Selling your soul for the mighty dollar... Management wants you to sign up students to attend school who are not qualified to attend college. Most students didn't know how to send an email. Most days spent leaving voicemails and having people hang up on you.

    Advice to Management

    Change culture to focus on higher education not on enrollment numbers. Improve the quality of the programs The Art Institute of pittsburgh online is everything that is wrong with higher education. Admissions make promises about careers that don't exist.

    The Art Institute Online2014-05-03
Found 4 reviews