The Art Institute Online Reviews | Glassdoor

The Art Institute Online Reviews

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  1. "It's been a great environment. You are expected to excel and meet their standards."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Chandler, AZ
    Current Employee - Admissions Representative in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Art Institute Online full-time (Less than a year)

    Pros

    They offer a pretty good pay, a great work environment, and solid benefits. It's great getting to go to work here everyday.

    Cons

    What your job experience is like can vary greatly from director to director. I find their Compliance gaps to put a lot of unnecessary feelings of having to watch over your shoulder especially for newer employees.

    Advice to Management

    Change compliance gaps, split up pto and sick time. Treat employees situationally instead of slapping a rule or compliance gap on it.


  2. "Adjunct Professor - Facilitator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Professor in Pittsburgh, PA
    Current Employee - Adjunct Professor in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at The Art Institute Online part-time (More than 5 years)

    Pros

    You can work from anywhere.

    Cons

    1. The pay is too low.
    2. There are too many students in the classes.
    3. They expect you to go to meetings but want you to do it for volunteer work and not pay.
    4. They expect you to take extra classes to have 10 hours of continued education. But wont even let their employees enroll in their own classes for free.
    5. They don't allow for Facilitators to attend any meeting related to curriculum changes or updates, or policy.
    6. They don't listen to suggestions.
    7. HR doesn't respond to requests for personal documents.
    8. They give adjunct professors new classes based on pass fail rates, which in inflates grades, doesn't allow for rigor in the classroom.
    9. There are no tools to evaluate management.

    Advice to Management

    I have given advice to management in the past and they don't listen so no point in writing it out here.

  3. "Worst Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online full-time (Less than a year)

    Pros

    Coworkers were typically pleasant to be around.

    Cons

    Terrible management. Managers treat their employees terribly and threaten to fire them in order to get their numbers up. Ridiculously high turnover rate. They do not care about anyone but themselves.

    Advice to Management

    Treat employees like people. Train everyone the same way. Results are produced when employees are happy, not when they are constantly afraid of losing their jobs.


  4. "Full Time Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Faculty in Pittsburgh, PA
    Current Employee - Full Time Faculty in Pittsburgh, PA
    Recommends
    Negative Outlook

    I have been working at The Art Institute Online full-time (More than 10 years)

    Pros

    When the AiO started in 2000, it was a wonderful place to work. I loved it! The school was innovative and the faculty were encouraged to be creative. The focus of the school was on quality education and student success. As an instructor I saw major changes over the years and by 2005 the focus of the institution changed drastically. After that it has gotten worse and worse. I thought the shift to Non-Profit last year would help; but no, it continues to get worse.

    Cons

    Some serious issues:

    1. Too many students in classes.
    2. Full Time faculty required to teach too many classes.
    3. Unfair compensation.... some faculty are paid 80K and higher while others are paid 40K (with the older faculty making less than some new hires).
    4. Very little vacation time/sick time.
    5. Expected to work 60 - 80 plus hours per week. No compensation to working more hours.
    6. Poor benefits.
    7. Many students are under qualified to succeed in classes.
    8. Students scheduled for classes out of order.... so students cannot succeed.
    9. Not enough reinvestment to keep classes up-to-date.

    Advice to Management

    Remove unqualified management. Stop micromanaging faculty. Increase faculty pay fairly. Reduce the size of classes.... give faculty time off.


  5. Helpful (2)

    "Don't ruin your resume with this one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at The Art Institute Online full-time

    Pros

    Working at home is great

    Cons

    More than half the students are barely at a 4th grade reading and writing level
    Students are encouraged by the “academic counselors” to have a customer service mentality
    Micro-managers: 2-5 people review your classes, like Office Space
    Managers are told not to give anything higher than a 3/5 rating for faculty reviews
    Managers rarely compliment, it is not a culture of positivity
    Workload is set up so if you want to take your earned vacation you have to constantly overload yourself to meet the minimum requirements
    Low pay, no bonuses or anything other than a few lucky folks get a newsletter mention once in a while

    Advice to Management

    Treat faculty like you treat yourself, we know you don't do half as much as we do.


  6. Helpful (3)

    "Adjunct"

    StarStarStarStarStar
    Former Employee - Adjunct Faculty in Pittsburgh, PA
    Former Employee - Adjunct Faculty in Pittsburgh, PA

    I worked at The Art Institute Online part-time (More than 8 years)

    Pros

    There are NO PROS at this place.

    Cons

    Horrible place to work. The educational system, the teaching and the management are automated. It's the BORG. If they could function without living teachers, they would...I think they re headed that way.


  7. Helpful (3)

    "Pay raises are unheard of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Professor in New York, NY
    Current Employee - Adjunct Professor in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Work when you want, but make deadlines.
    Nobody breathing down your neck.

    Cons

    A lot of hours grading/participating in discussions
    Quality of work and dedication (9 years) gets you nowhere.
    Constant downsizing, hard to communicate with admin.
    Greed with upper admin.

    Advice to Management

    Give adjuncts a cost of living raise!

  8. Helpful (1)

    "Associate Professor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orland Park, IL
    Former Employee - Anonymous Employee in Orland Park, IL
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online (More than 10 years)

    Pros

    online work from home good hours

    Cons

    not with accreditation standards; not an issue

    Advice to Management

    Change


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director of Admissions in Bethel Park, PA
    Former Employee - Assistant Director of Admissions in Bethel Park, PA
    Recommends
    Neutral Outlook

    I worked at The Art Institute Online full-time (Less than a year)

    Pros

    work hours; management was good

    Cons

    they provided leads that weren't always qualified.

    Advice to Management

    better leads


  10. Helpful (2)

    "Online Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor
    Current Employee - Instructor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Art Institute Online part-time (More than 5 years)

    Pros

    There is a core group of supportive leaders/educators committed to doing the best they can with limited time and resources to improve the quality of the online programs. Communication between department leaders and instructors is good. Flexibility of teaching online can be a positive, but be prepared to be on the clock up to 24/7. There are high but appropriate expectations of online faculty. Be prepared to meet them. You are replaceable.

    Cons

    Online instructors cannot modify courses, but some courses need a complete overhaul and are difficult to teach because the content of the course is either outdated or does not sufficiently prepare students to succeed. Instructors sometimes spend more time trying to explain poorly written instructions than teaching and helping students learn.

    Overall quality of student work is erratic because of the inconsistent quality of courses, inconsistent quality of instructors, and inconsistent quality of students. Students come into the program through aggressive telemarketing. Only a handful have the talent or the drive to be able to learn and become sufficiently employed to pay off the debt.

    EDMC owns AIPO. EDMC is not financially stable and a large percentage of ownership was transferred to the lenders. An emphasis on profitability governs many policies, policies that squeeze every last dollar possible from pie-eyed students.

    Advice to Management

    Emphasize quality courses, quality instruction, and be more selective when admitting students. Rebuild reputation and branding. Quality programs will restore profitability.