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The Art Institute Online Reviews

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16 Employee Reviews

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  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director of Admissions in Bethel Park, PA
    Former Employee - Assistant Director of Admissions in Bethel Park, PA
    Recommends
    Neutral Outlook

    I worked at The Art Institute Online full-time (Less than a year)

    Pros

    work hours; management was good

    Cons

    they provided leads that weren't always qualified.

    Advice to Management

    better leads


  2. "Adjunct"

    StarStarStarStarStar
    Former Employee - Adjunct Faculty in Pittsburgh, PA
    Former Employee - Adjunct Faculty in Pittsburgh, PA

    I worked at The Art Institute Online part-time (More than 8 years)

    Pros

    There are NO PROS at this place.

    Cons

    Horrible place to work. The educational system, the teaching and the management are automated. It's the BORG. If they could function without living teachers, they would...I think they re headed that way.

  3. "Pay raises are unheard of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjunct Professor in New York, NY
    Current Employee - Adjunct Professor in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Work when you want, but make deadlines.
    Nobody breathing down your neck.

    Cons

    A lot of hours grading/participating in discussions
    Quality of work and dedication (9 years) gets you nowhere.
    Constant downsizing, hard to communicate with admin.
    Greed with upper admin.

    Advice to Management

    Give adjuncts a cost of living raise!


  4. "Associate Professor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orland Park, IL
    Former Employee - Anonymous Employee in Orland Park, IL
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online (More than 10 years)

    Pros

    online work from home good hours

    Cons

    not with accreditation standards; not an issue

    Advice to Management

    Change


  5. "Online Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor
    Current Employee - Instructor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Art Institute Online part-time (More than 5 years)

    Pros

    There is a core group of supportive leaders/educators committed to doing the best they can with limited time and resources to improve the quality of the online programs. Communication between department leaders and instructors is good. Flexibility of teaching online can be a positive, but be prepared to be on the clock up to 24/7. There are high but appropriate expectations of online faculty. Be prepared to meet them. You are replaceable.

    Cons

    Online instructors cannot modify courses, but some courses need a complete overhaul and are difficult to teach because the content of the course is either outdated or does not sufficiently prepare students to succeed. Instructors sometimes spend more time trying to explain poorly written instructions than teaching and helping students learn.

    Overall quality of student work is erratic because of the inconsistent quality of courses, inconsistent quality of instructors, and inconsistent quality of students. Students come into the program through aggressive telemarketing. Only a handful have the talent or the drive to be able to learn and become sufficiently employed to pay off the debt.

    EDMC owns AIPO. EDMC is not financially stable and a large percentage of ownership was transferred to the lenders. An emphasis on profitability governs many policies, policies that squeeze every last dollar possible from pie-eyed students.

    Advice to Management

    Emphasize quality courses, quality instruction, and be more selective when admitting students. Rebuild reputation and branding. Quality programs will restore profitability.


  6. "Disillusioning for this student/graduate/counselor/employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online full-time (Less than a year)

    Pros

    The people that you work with are nice (but stressed). As long as you are hitting your numbers, things should be good, though. Really great for people who like cubicles. First phone headset is free. As many hilighters and notebooks as you can handle.

    Cons

    High turnover. Call Center customer service mashed together with high pressure sales. No matter what, the number is the important thing.

    Pay not based on performance. Your job depends on performance.

    Advice to Management

    My advice to management is keep doing what you are doing. The mental gymnastics required to feel okay with yourself while regularly letting employees go must be exhausting. The issues are above your pay grade, though.


  7. "Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instrucgtor
    Current Employee - Instrucgtor
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible work at home schedule

    Cons

    Poor pay, never received raise in 7 years

  8. Helpful (1)

    "facilitator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilitator
    Current Employee - Facilitator
    Doesn't Recommend
    Neutral Outlook

    I have been working at The Art Institute Online part-time (More than 3 years)

    Pros

    Being able to work from home.Working around my full time teaching schedule. Having some teaching resources available online 24/7.

    Cons

    You can not be away from computer for more than 24 hours even if there are not due assigments. had to follow their pre-made course shells. Tech support can hold you on the line for hours.

    Advice to Management

    listen to the facilitator who teach the courses for course improvement. allow some individualization to utilize the talent of each instructor.


  9. "Most horrific work experience I've ever known."

    StarStarStarStarStar
    Former Employee - Admissions in Phoenix, AZ
    Former Employee - Admissions in Phoenix, AZ

    I worked at The Art Institute Online full-time (More than a year)

    Pros

    Biweekly pay, nice offices in fairly safe area of town.

    Cons

    Militant work environment, inexperienced managers, unrealistic goals and expectations

    Advice to Management

    Treat people like human beings instead of like dogs!


  10. "Telemarking environment....art institute will sign up anyone with a pulse.."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I worked at The Art Institute Online full-time (Less than a year)

    Pros

    If you need quick money or transitioning jobs it might be worth it. They pay about 17 bucks an hour

    Cons

    Selling your soul for the mighty dollar...

    Management wants you to sign up students to attend school who are not qualified to attend college. Most students didn't know how to send an email.

    Most days spent leaving voicemails and having people hang up on you.

    Advice to Management

    Change culture to focus on higher education not on enrollment numbers. Improve the quality of the programs

    The Art Institute of pittsburgh online is everything that is wrong with higher education. Admissions make promises about careers that don't exist.


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