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The Black Dog Reviews

15 reviews

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2.4
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15 Employee Reviews

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  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Newport, RI
    Former Employee - Assistant Manager in Newport, RI
    Recommends
    Neutral Outlook

    I worked at The Black Dog (More than a year)

    Pros

    Laid back atmosphere, happy people, great company to work for. Like a family and having a great store manager helps too! Fun in the summer, really quiet in the winter.

    Cons

    It's a small store on the wharf and it is a little tricky because there is no parking downtown for employees so you usually end up having to walk from the top of the hill.

    Advice to Management

    Keep up the great work! Everyone was able to work as a team and came together as a family. Thank you for all that you did.


  2. "Treat management level employees like scum"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chatham, MA
    Former Employee - Store Manager in Chatham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Black Dog full-time (More than a year)

    Pros

    None, zero, unless you enjoy being treated like trash, only thing good is your 50% discount on clothing.
    So when you leave there you can sell your stuff at cost

    Cons

    Hostile work environment, very disorganized, people running business could really care less about store managers, see everyone as replaceable and it's no longer a family run business it's all gone corporate

    Advice to Management

    Start treating your employees better, the Cape is a very small place and people talk. The only reason I'm giving The Black Dog one star is because I had to.

  3. "Wonderful Smaller Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Chatham, MA
    Former Employee - Assistant Manager in Chatham, MA
    Recommends
    Neutral Outlook

    I worked at The Black Dog full-time (More than 5 years)

    Pros

    Very personable in upper management and in district management, run by the same family that started the company based out of Martha's Vineyard. They really know what Cape Cod/Seaside in general tourists are looking for. I was with the company for 5+ years before I moved out of the area, and I loved my fellow staff every single year. Sales Associate is the perfect seasonal job for college students, and management can provide you with decent salary and a full schedule for those looking for something more permanent.

    Cons

    Honestly, the worst thing the company ever did was sign on to be a part of that dreadful "reality" television show that aired Summer 2013. The fake employees pictured on that show were lazy, childish, petty, and so absurdly unprofessional that I feel like it really put the entire company and all who work for it in a negative light. It had the opposite reaction of what the company was hoping for and it's put a real stress on the entire operation ever since. Give it another year and everyone will forget all about it.

    Advice to Management

    Occasionally, the DM who comes in will get very hung up on what really is the wrong thing in the long run. They are very dedicated to playing a particular radio station that streams over the internet, which is great, but that website is not well maintained and will often crash. Rather than have silence in the stores, my associates and I would elect for a family friendly (usually country) pandora pro station, and several times the DM has shown up for a surprise visit and criticized us harshly for something we have absolutely no control over. I also worked with the company for several years and he never bothered to learn my name, say hello, anything, which was very discouraging as an employee.


  4. "Hard work with little direction and encouragement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Vineyard Haven, MA
    Current Employee - Store Manager in Vineyard Haven, MA
    Doesn't Recommend

    Pros

    They offer a great discount on both clothing and food. The original Black Dog Tavern is located on the beautiful island of Martha's Vineyard, and is a destination in and of itself. Customers seek out the stores and all of the stores are high volume and always busy. Employees get a free ride on either the Shenandoah or the Alabama, two tall ships The Black Dog owns and operates...an incredible experience.

    Cons

    Unfortunately, Senior Management does not spend enough time in the stores. This tends to make them somewhat out of touch with important issues that affect sales. There is too much emphasis on the numbers and not enough emphasis on employee development. There is also no formal training plan in place, and managers are expected to understand every single aspect of running their business, even if they have been shown only once how to do something.

    Advice to Management

    Make a detailed training plan and hire someone to implement that plan companywide. Ensure all locations are running the exact same way and eliminate "rogue" managers who are out of control and making up their own rules. Spend more time in the stores to better learn how things run and what would be helpful to make the store run more efficiently


  5. "Standard Summer Job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible Hours
    Low-stress job
    Meet interesting people

    Cons

    nothing really, just gotta be strategic in dealing with all the tourists.

    Advice to Management

    Be loyal to your employees.


  6. "Don't do it to yourself."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at The Black Dog (More than a year)

    Pros

    You get a free top for your uniform, two if you're full time.

    Cons

    Management
    Turnover
    No room for growth
    Having to keep the door open if it's over 30 degrees.

    Advice to Management

    Watch how your higher up's talk to their associates. If they come in talking poorly about the company and their pay, don't expect people to stay. If your managers are doing a good job, give them a raise or bonus.


  7. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Discount, there are no other pros

    Cons

    Little pay, very unorganized, management does not know what they are doing.

  8. "One of the worst career opportunities i have had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a Cool brand with Cool locations. It is Laid back. It is a Fun looking company. Looks progressive. Always Looking for the party.

    Cons

    Worst executive and senior management. Positions were truly inherited and no real business sense or commitment. Financial management is so questionable. Lacking in genuine concern for employees. So wrapped up in the brand, no concept of culture or ethics.

    Advice to Management

    Wake up. Where are you spending money? Does it make sense. Be kind and respect employees.


  9. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Small but growing family owned business, decent salaries.

    Cons

    No support from management, never ending hours, poor communication. Not a terrible place to work, but wasn't my best experience either.


  10. Helpful (1)

    "Family Business trying hard to be corporate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    If you show you're hard worker, they respect and appreciate you.

    Cons

    Long hours, underpaid staff, lack of support


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