The Black Tux Reviews | Glassdoor

The Black Tux Reviews

Updated Jul 25, 2019

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Found 62 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
84%
Approve of CEO
The Black Tux CEO Andrew Blackmon
Andrew Blackmon
38 Ratings
  1. "avoid this place like the plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Black Tux full-time for more than a year

    Pros

    pretty office and that's it

    Cons

    too many to name...most of the downfall stems from shoddy product and bad management.

    The Black Tux2019-04-09
  2. "Growth opportunities and supportive colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Designer in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time for less than a year

    Pros

    Coming from a software background, The Black Tux is a unique team because they offer an end to end customer experience. There are so many different skillsets here and many opportunities to learn and grow from colleagues. As an individual contributor, I feel empowered and supported to do my best work. All my teammates are highly capable and committed to doing what's best for the company and our customers with humility...

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    Cons

    Hard to think of any cons. It would depend on what you're looking for in a role and if The Black Tux can offer you that. As long as the role is a good mutual fit, this is a great company to work for.

    The Black Tux2018-12-22
  3. Helpful (2)

    "Great place to grow, but leadership can be a little ivory tower-ish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Black Tux full-time for more than a year

    Pros

    It's been clear what my responsibilities are from day one, with a ton of autonomy around how I get things done. I appreciate how flat the organization feels and how easy it is for me to get involved with problem solving across multiple teams. The Talent Team really goes out of their way to create a sense of community and to make sure that we get what we need to be top performers.

    Cons

    There have been some recent employee changes and some turnover that have hit employee morale.

    Advice to Management

    For the size of the company and considering how much we rely on each team member, decisions really should be more collaborative. Right now it seems to be just VPs and above that decide company initiatives. I think getting more middle managers involved will help leadership understand how well the engine is running before continuing to drive the car without paying any attention to what's under the hood. Things might...

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    The Black Tux2018-11-05
  4. "Overall good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Santa Monica, CA

    I worked at The Black Tux full-time for less than a year

    Pros

    Clear expectations, good communication, values feedback

    Cons

    Rapidly changing protocol, sometimes causing confusion

    The Black Tux2018-11-02
  5. Helpful (2)

    "Good but can improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time for less than a year

    Pros

    Career growth, Friday lunches, Free rentals

    Cons

    Lack of communication between departments

    The Black Tux2018-10-21
  6. Helpful (1)

    "My Dream Entry Level Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time

    Pros

    Where do I even start! The Black Tux is such a fantastic place to work for a bright eyed, enthusiastic, college grads such as myself. Ever since I started 2 months ago, everyone has been extremely welcoming and supportive. The company culture is fun, energetic and collaborative. Diversity is a key theme among employees, and there's definitely a feeling of camaraderie and teamwork in the air. Plus, the CEO and President...

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    Cons

    Honestly, it's very hard to think of a con - which is a good sign! But unfortunately, as much as I love working for The Black Tux, it's extremely stressful financially. Living in LA is very expensive - with small bedrooms starting from $1,200/$1300 a month - then factor in other expenses such as car insurance, student loans, gas, food etc. Currently, I'm not making enough money to break even at the end of each month...

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    Advice to Management

    As a company, we spend a lot of money on improving the company culture which is amazing! There are always fun things like free food, company outings, meditation, massages, happy hours etc etc. However, I wish that same money could be spent on increasing the wage of hourly employees instead. It's hard to watch so much money being spent on perks when I can't afford to buy groceries at the end of the week :( Otherwise,...

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    The Black Tux2018-09-10
  7. Helpful (3)

    "Great Company - Perfect Place to Gain Experience and Skills (Internship)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Industrial Engineering Intern in Gardena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time for less than a year

    Pros

    I've been working at The Black Tux for under two months and I've already found my place at this amazing company. The culture is fundamentally perfect as it combines acceptance, welcome, and allows you to feel like a member of a greater cause extremely quickly. Along with the typical startup perks (snacks, catered lunches, weekly events, eager individuals, diversity, and more) the managers are more than qualified and experienced...

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    Cons

    The Black Tux is still a start up company. It's growing quickly and the customer base is expanding everyday. Due to these changes, it's very difficult to be a perfect company so of course there are small inefficiencies. There is a bit of a cultural divide between the Santa Monica location and the warehouses. It's mainly due to the distance between the locations (logically) but I think management could make an effort...

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    Advice to Management

    I think it would be ideal to have the CA locations interact more often (at least once a month).

    The Black Tux2018-07-27
  8. Helpful (1)

    "Work & Culture at The Black Tux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Gardena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time for more than 3 years

    Pros

    I was lucky enough to stumble upon the Black Tux over 3 years ago and I can confidently say I have grown quite a bit both personally and professionally. If you are a good team player, enjoy thinking outside the box, innovating and having fun, you will fit in well here.

    Cons

    As a start-up company, sometimes I feel we focus a little too much on growth when we have some things about our infrastructure that could really use a makeover. It is hard to run when your shoes are worn down!

    The Black Tux2018-07-30
  9. Helpful (1)

    "Collaborative, Mature & Fun Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time for less than a year

    Pros

    From the first interview, it was definitely apparent that The Black Tux values culture fit and the work / life balance of it's employees which is very refreshing in todays economy, especially for startups. Some companies say they want you to take vacation, work from home, to have flexibility but rarely do they actually mean it like TBT does. Here you'll be surrounded by a bright and friendly bunch - no real politics...

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    Cons

    Like any other tech-based startup, there are staffing challenges leading to some backlog, especially for engineers and designers, but overall the team is able to keep working through it so the pinch isn't felt too badly - there's just always more we could be doing with more bandwidth. No 401k matching if that's important to you - though that could always change down the line. The HQ office is in Downtown Santa...

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    The Black Tux2018-07-02
  10. "Great Company, Amazing People, First Career Path I Can Say I Enjoy Coming To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Analyst in Pittston, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Black Tux full-time for less than a year

    Pros

    The company has a fantastic foundation built on a culture of inclusion and fun. You work hard and play hard as the saying goes. Excellent pay and benefits. The company has adopted an attitude of caring towards its employees. You are encouraged to try new ideas and are constantly being engaged to learn new areas.

    Cons

    There are some communication issues but this occurs with all companies.

    The Black Tux2018-05-30
Found 62 reviews