The Blue Book Network® (Contractors Register) Reviews | Glassdoor

The Blue Book Network® (Contractors Register) Reviews

Updated May 31, 2017
128 reviews

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2.5
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Rich Johnson
71 Ratings

128 Employee Reviews

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Pros
  • In the wintertime, if the weather is bad (snow, sleet, freezing rain) we'll get a two-hour delay, or we'll be able to work from home (in 8 reviews)

  • great benefits that can't compare to any other company (in 9 reviews)

Cons
  • Management is into micro management (in 22 reviews)

  • It took a long time before upper management responded to any review (in 19 reviews)

More Pros and Cons

  1. "Great Company Rare These Days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Los Angeles, CA
    Current Employee - Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at The Blue Book Network® (Contractors Register) full-time (More than a year)

    Pros

    Awesome company that has survived over 100 years. Uniqueness in the marketplace connecting all construction professionals through marketing assets and feet on the street consultants.

    Cons

    none. This company cares about what they do. They work tirelessly to do it better than everyone else. they treat their customers and employee/owners very very well.

    Advice to Management

    Ignore all the crybaby reviews from people who want their cake and eat it too and have no clue what it takes to run their own business. The order taking days were over and those employees rode their easy job for so long they became irrelevant and couldn't keep up. Keep innovating and listening to and trusting and rewarding your employees and we are going to explode in growth.

    The Blue Book Network® (Contractors Register) Response

    Jun 7, 2017 – Senior Specialist, Social Media

    Thank you for giving a 5-star review! We appreciate that you recognize our commitment to serving the construction industry as well as providing an exceptional employment experience for our... More


  2. Helpful (1)

    "Current Employee-True Review, I have never done anything like this before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RBDM in Charlotte, NC
    Current Employee - RBDM in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Blue Book Network® (Contractors Register) full-time (More than a year)

    Pros

    Great benefits and pay, supportive management, everyone is really nice and does the best they can. Management trying to do whatever they can to take the company to the next level. Really treat you like family and stuck by me through thick and thin. I don't regret a thing.

    Cons

    This is really the first time I came across this site and actually read it I was looking for something else. I appreciate all opinions as an american. But everyone is trying hard to take us to the next level. Go find another six figure job with the best benefits in the country. MH and RJ are investing and doing everything they can and it's working. Easy to complain harder to compliment I say. No raise in it for me for an anonymous review. Let's just be positive and pray for God's glory to shine on this company and these wonderful people.

    Advice to Management

    Just keep on doing what you are doing the numbers speak for themselves year over year for the past 12 months.

    The Blue Book Network® (Contractors Register) Response

    Jun 7, 2017 – Senior Specialist, Social Media

    Thank you for your 5-star review! We’re so glad to hear you’ve had a positive experience as an employee-owner of our organization. Your support for our mission, our goals, and our management team... More

  3. "Staying Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at The Blue Book Network® (Contractors Register) full-time (More than 10 years)

    Pros

    The People, The Benefits, The People, The Family atmosphere, The People, The Culture, The People, The respected 100 year old brand, The People. Also seeing improvements in sharing "corporate" information with all of us employees

    Cons

    Growing Pains and not well thought out actions have caused morale issues and lack of faith and trust in management

    Advice to Management

    Slow down, listen to the smart, dedicated and loyal people who helped this company grow. Rely on the right people and get feedback from the industry and customers BEFORE you act

    The Blue Book Network® (Contractors Register) Response

    May 18, 2017

    Being a 100 + year old brand certainly has its benefits and its challenges while we adapt to a changing industry AND being an employee owned enterprise. We are glad that you appreciate the people... More


  4. Helpful (14)

    "1 Star is generous..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Blue Book Network® (Contractors Register) full-time (More than a year)

    Pros

    The food and travel.

    Cons

    Everything else besides the food and travel. I never in my life have met an HR Team so inept and ridiculous. I wonder if the person writing back to these reviews truly believes the ridiculous bs that he or she is writing? Please let me know. When you have to put out fire after fire and your turnover rate is through the roof, not to mention your managers should be terminated immediately for harassing their team members and customers, you got problems. Wake up - your company is a sinking ship. Your training folks - ridiculous, incompetent and make fun of people standing right in front of them. They taught me how to lie and force people into contracts - then didn't help me maintain the customers. I did not feel like a part of a family, I felt like I was in the middle of a panzi scheme. You should really reconsider your life choices.

    Advice to Management

    close your doors.

    The Blue Book Network® (Contractors Register) Response

    Feb 10, 2017

    Thank you for taking the time to share your honest review with us. We’re sorry you feel the way that you do, and we assure you that your experience with our HR team and training program was not... More


  5. Helpful (12)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Consultant
    Former Employee - Business Development Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Blue Book Network® (Contractors Register) full-time (More than 5 years)

    Pros

    insurance, retirement options, work out of home location, defined territory to work..Excellent for entry level college grads looking for first job ...

    Cons

    Many....unorganized inept leadership at the top level...always changing pay and programs..out of touch with marketplace...Product being driven in ground with inept planning and vision...CEO and National Sales leaders totally out of touch..thus driving regional managers and area to micro manage.ineffectively....Huge turnover with sales division..Company heading in wrong direction...Constantly threats of being fired...not a wholesome professional atmosphere...constant turnover...among sales

    Advice to Management

    Retire CEO and top Sales leadership and rebuild with integrity and new management...with thorough knowledge of the commercial construction market..

    The Blue Book Network® (Contractors Register) Response

    Feb 1, 2017

    We are happy to hear that you appreciated our benefits, and we appreciate you taking the time to share your thoughts. Like many organizations that are expanding and adapting to changing technologies... More


  6. Helpful (9)

    "Business Development Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good balance of work and personal life. Allowed a lot of freedom.

    Cons

    Only care about filling their own pockets. Try to change pay structure for their employees multiple times a year. Stay away

    Advice to Management

    Don't fire the managers who have been there forever and are the ones who are going above and beyond to help all their workers.

    The Blue Book Network® (Contractors Register) Response

    Feb 1, 2017

    We are sorry to hear your employment here was not successful for you and your experience was less than positive. The changing comp plans are actually an indication of our Senior Leadership’s... More


  7. Helpful (17)

    "Not worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Consultant in New York, NY
    Current Employee - Business Development Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, Stock, 401K, that's about it.

    Cons

    Clueless management running it into the ground.

    Advice to Management

    Learn how to forecast your business. You can't grow by the pace you want to grow after shrinking the sales staff and putting more job expectations on them. Wake up, your company depends on it. Stop changing the commission structure, doing so causes people to feel as though you aren't looking out for them, only the company. When we interviewed with you, we are still the same people, doing the same job as promised. When you change everything about the job from when we started, it makes us feel like you haven't kept your end of the bargain. Employment is like a marriage, you can't have one party trying and giving while the other continues to take, take, take.

    The Blue Book Network® (Contractors Register) Response

    Nov 29, 2016

    Like any sales organization, it is imperative that we continue to try new things in order to maximize our growth each year. Some work well, while others are less effective. Our annual "Cost of Sales... More

  8. Helpful (16)

    "We challenge you to publicly admit where you have failed this company !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Micromanaged Sales Professional in Midway, PA
    Former Employee - Micromanaged Sales Professional in Midway, PA
    Negative Outlook
    Disapproves of CEO

    I worked at The Blue Book Network® (Contractors Register) full-time (More than 8 years)

    Pros

    That all the real reviews are consistent. Anything above 2 stars is created by management, and once again think all the employees are to stupid to figure out what you are doing.

    Cons

    That every rebuttal is a canned "we are sorry to hear, we are sorry you feel.." And ZERO accountability that you've (dare say) even made a mistake!

    Advice to Management

    Admitting you have a problem is the first step..you've got a long road to recovery

    The Blue Book Network® (Contractors Register) Response

    Nov 7, 2016

    We would like to reassure you and all Glassdoor readers that none of the recent reviews posted here are fake or contrived. Our company has gone through and will continue to go through many changes... More


  9. Helpful (17)

    "Stuck in the eighties but think they're high tech!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Consultant
    Former Employee - Business Development Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Blue Book Network® (Contractors Register) full-time (More than 3 years)

    Pros

    The people who work in Customer Support are helpful and quick to respond. It is refreshing that they actually have real people answering the phones during business hours, you never have to go into voicemail world to speak to a real person. My first direct manager and his boss were like the gestapo and treated you like a child that needed constant monitoring. My second direct manager was entirely different and because of him I actually stayed in the job much longer than I planned. My co-workers on my team kept my spirits up throughout my entire 3 years there and without their support and encouragement I would never have lasted as long as I did. They are now my forever friends and for that I am grateful.

    Cons

    The company is struggling to keep quality sales staff and yet when you give feedback to try and help them understand why they don't listen or respond. The management is very hierarchical and old school made up of people who have been there for over 20 years. They don't understand 21st century management techniques and treat their sales staff like children who need to be told what to do and say. Since many of them came from the Yellow page industry back in its heyday they are still managing in that style. They are autocratic, top down, we know what is best and follow orders or you will be reprimanded and eventually terminated. It's ironic that they tout being and ESOP company and yet it appears that they are deliberately burning and churning the sales staff to ensure that you either never attain shares of the company due to your small tenure there or if you do manage to attain shares it takes 6 years to become vested and since most sales people last less than 5 years, all those shares revert back to the company and guess what, the people with the most tenure are the executive management team. Seems like a scam is going on somewhere to me.

    Advice to Management

    Honestly, they need to bring in new people with fresh ideas and clean house from the top down. Maybe then the company could have a chance to survive. Otherwise they are on a path to obsolescence and for many companies that pass the 100 year mark, this is all too often what happens when you don't change what's wrong.

    The Blue Book Network® (Contractors Register) Response

    Nov 7, 2016

    Thank you for commending our Customer Success team. We’re incredibly proud of how that team has evolved and grown, and we’re thankful to hear you recognize their efforts. Like any sales-driven... More


  10. Helpful (16)

    "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    For the first 100 years it was a great company with no layoffs even through the Great Depression and 2 World Wars is what the marketing video says on YouTube... Great food and booze with lavish meetings where you can run up a huge bill at an expensive hotel. I never drank and ate so much! Some really great co-workers but all the good ones have left or been forced out by now. I am happy for all the ones that got away.

    Cons

    You will be given unrealistic goals and told that you must meet them. Your managers will teach you to click boxes so that they can appear to upper management to be doing their job. You will be forced to learn to lie. They want you to sell it to everybody - it does not work for everybody. As a professional, you can sell a program and it simply does not deliver for the customer - that is tough... You will run into these customers in your community. Then the worthless ESOP came through and it really went down hill from there. It is not a retirement plan and you will find you are not an "owner"

    Advice to Management

    Keep doing what you are doing. All the good employees will go before the ESOP fully vests and you can put a couple extra bucks in your pockets on the backs of once devoted employees and their families. Turn and burn as many young construction industry "Professionals" as you can. Pretend like you are running a strong company. Keep it going until you can cash out. Nobody remembers great companies like Kodak and Block Buster anyway. Have fun with it!

    The Blue Book Network® (Contractors Register) Response

    Sep 16, 2016

    It certainly saddens us that any employee would feel this way and not try to address their concerns with our Employee Experience Team (HR) or their manager. As mentioned, in our over 100-year... More


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