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The Body Shop

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The Body Shop

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The Body Shop Reviews

Updated May 16, 2022

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Found 1,648 of over 1,917 reviews

3.8
72%
Recommend to a Friend
71%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
318 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "when i worked there is observed a lot of staffing issues and also experience poor management.(in 91 reviews)
  • "Low pay with long wait and many hoops to jump through to get a raise.(in 87 reviews)
  • "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service.(in 69 reviews)
  • "I am tired of upper management changing every 1(in 37 reviews)
  • "Long hours especially over Christmas(in 36 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Body Shop and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    loved it

    Apr 11, 2022 - Key Holder in Schaumburg, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    easy. good skin care. people are nice.

    Cons

    sometimes it can be boring during the summer and working on Black Friday sucks lol... but overall I loved my time working there

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  2. 4.0
    Current Employee

    Decent

    May 1, 2022 - Sales Team Leader/Key Holder in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very accepting laid back environment, also good Employee discount (50%) as well as a lot of free product when something new launches

    Cons

    Can be very demanding when It comes to numbers, definitely have to be able to drive sales. Also my key holder pay was only 75 cents more than the associate pay despite having A LOT more work to do and more hours than them. Pay was non negotiable as well. Because people tend to stay in their positions for a while and the company takes forever to expand, don't expect a lot of career growth.

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  3. 5.0
    Current Employee, more than 5 years

    Best retail company

    May 5, 2022 - Assistant Shop Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay, with a a living wage. A brand with actually values and certified bcorp. Always room to grow

    Cons

    No room for growing beyond SM ROLE.

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  4. 5.0
    Former Employee

    True Activists

    Apr 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Out to make the world a better place

    Cons

    Can’t think of any to speak of

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  5. 4.0
    Current Employee

    Ethical caring company

    Apr 28, 2022 - Assistant Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great product and very good to their employees

    Cons

    Their operations are not always smooth

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  6. 5.0
    Former Employee, less than 1 year

    Good Company

    Mar 30, 2022 - Sales Associate in Peabody, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, Easy going, Fun environment, Diverse, Inclusive

    Cons

    Working during the holidays was hard, it was difficult to get time off

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  7. 5.0
    Former Employee, more than 3 years

    Favorite job ever!

    Apr 3, 2022 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Good discount. -Great company culture. -A company that truly cares about customers and employees.

    Cons

    -I was severely underpaid unfortunately which is why I left.

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  8. 3.0
    Current Employee, less than 1 year

    Good gig if you like to stay in one place for awhile

    Apr 6, 2022 - Key Holder in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy customers, Nice locations, Staff discount

    Cons

    Little transparency between management and staff, schedules change quickly, little ti no growth opportunities. Few benefits.

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  9. 3.0