The Body Shop Reviews
Updated May 16, 2022
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Found 1,648 of over 1,917 reviews
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Recommend to a Friend
Approve of CEO
David Boynton
318 Ratings
Top Review Highlights by Sentiment
Pros
- "One of the best parts about working there was getting to apply body butter all day and the free product samples you could take home." (in 63 reviews)
Cons
- "when i worked there is observed a lot of staffing issues and also experience poor management." (in 91 reviews)
- "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." (in 69 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of The Body Shop and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
easy. good skin care. people are nice.
Cons
sometimes it can be boring during the summer and working on Black Friday sucks lol... but overall I loved my time working there
- Current Employee★★★★★
Pros
Very accepting laid back environment, also good Employee discount (50%) as well as a lot of free product when something new launches
Cons
Can be very demanding when It comes to numbers, definitely have to be able to drive sales. Also my key holder pay was only 75 cents more than the associate pay despite having A LOT more work to do and more hours than them. Pay was non negotiable as well. Because people tend to stay in their positions for a while and the company takes forever to expand, don't expect a lot of career growth.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Competitive pay, with a a living wage. A brand with actually values and certified bcorp. Always room to grow
Cons
No room for growing beyond SM ROLE.
- Former Employee★★★★★
Pros
Out to make the world a better place
Cons
Can’t think of any to speak of
- Current Employee★★★★★
Pros
Great product and very good to their employees
Cons
Their operations are not always smooth
- Former Employee, less than 1 year★★★★★
Pros
Flexible, Easy going, Fun environment, Diverse, Inclusive
Cons
Working during the holidays was hard, it was difficult to get time off
Continue reading - Former Employee, more than 3 years★★★★★
Pros
-Good discount. -Great company culture. -A company that truly cares about customers and employees.
Cons
-I was severely underpaid unfortunately which is why I left.
- Current Employee, less than 1 year★★★★★
Pros
Easy customers, Nice locations, Staff discount
Cons
Little transparency between management and staff, schedules change quickly, little ti no growth opportunities. Few benefits.
Continue reading - ★★★★★
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