The Body Shop Reviews | Glassdoor

The Body Shop Reviews

Updated December 15, 2018
881 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
38 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Upper Management (regional), Forced Sales" (in 48 reviews)

  • "Work life balance can seem tough but is all down to self management" (in 17 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The Body Shop part-time

    Pros

    Great products. Awesome customers. Employee discount

    Cons

    Working some holidays. Standing outside trying to get customers in the store.


  2. "It's okay if you like retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Salem, NH
    Former Employee - Keyholder in Salem, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Body Shop part-time (More than a year)

    Pros

    The products, discounts, makeup, body care

    Cons

    Working weekends, angry customers, slow days

    Advice to Management

    Management at the site I worked at was a joke a revolving door....

  3. "Overall positive retail sales experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in San Francisco, CA
    Former Employee - Shift Lead in San Francisco, CA
    No opinion of CEO

    I worked at The Body Shop part-time (More than 3 years)

    Pros

    Great sales training program where you constantly learn and role play. Good retail experience and lots of contests and freebies at work. Plus, free makeup every quarter is a great perk.

    Cons

    It can be really stressful to meet your quotas and sales goals in slower months. The pay is not commission based, but you are still heavily pressured to meet your goals. There is also competition among coworkers which can add to the stress.


  4. "Customer Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Houston, TX
    Current Employee - Customer Service Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Body Shop (More than a year)

    Pros

    Good Pay, Good Hours, Good Background

    Cons

    Upper Management (regional), Forced Sales


  5. "Customer Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Body Shop part-time

    Pros

    Product Knowledge Salary Discount Environment

    Cons

    Unncessary tasks that are not in the job description


  6. "Pretty good really"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Clearwater, FL
    Former Employee - Retail Sales Associate in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop (Less than a year)

    Pros

    Learning about their products, very friendly co-workers, customers are pretty smart consumers

    Cons

    Not enough hours, busy at times

    Advice to Management

    Nothing really it was all good


  7. "Don’t work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Braintree, MA
    Former Employee - Assistant Shop Manager in Braintree, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Body Shop full-time (More than a year)

    Pros

    Very generous discounts/gratis product
    Company doesn’t test on animals/is forward about charity

    Cons

    Unreasonable/unrealistic sales goals that pit employees against each other
    Managers can manipulate sales goals to make themselves look better
    Upper management cutthroat and not understanding about ridiculous sales goals
    Unclear policies/quick policy changes
    Below average compensation
    Potential for extremely low hours
    Terrible benefits package
    High turnover

    Advice to Management

    Rethink the personal sales goals because all it creates is a very cutthroat environment where employees (managers) can manipulate each other. Be more realistic about sales goals. Update technology that matters to make tracking of sales simpler.

  8. "best coworkers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Body Shop part-time

    Pros

    great coworkers, great company values and employee discount

    Cons

    need to make hourly wages higher


  9. "Painful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They don’t harm animals that’s good

    Cons

    Old computers, high turnover, low pay, very difficult to get raise


  10. "The Body Shop"

    StarStarStarStarStar
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at The Body Shop full-time (More than 5 years)

    Pros

    Great Employee Discounts, Great hours and able to connect with customers.

    Cons

    A lot of change. Shop Closures. Company policies changed too often and not clear