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    The Body Shop Reviews

    Updated December 15, 2018
    881 reviews

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    3.0
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    The Body Shop CEO David Boynton
    David Boynton
    38 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Upper Management (regional), Forced Sales" (in 48 reviews)

    • "Work life balance can seem tough but is all down to self management" (in 17 reviews)

    More Pros and Cons

    1. "Sales associate"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at The Body Shop part-time

      Pros

      Great products. Awesome customers. Employee discount

      Cons

      Working some holidays. Standing outside trying to get customers in the store.

    2. "It's okay if you like retail"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Keyholder in Salem, NH
      Former Employee - Keyholder in Salem, NH
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop part-time (More than a year)

      Pros

      The products, discounts, makeup, body care

      Cons

      Working weekends, angry customers, slow days

      Advice to Management

      Management at the site I worked at was a joke a revolving door....

      3. Join the The Body Shop team
      See Our Latest Jobs

    3. "Overall positive retail sales experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shift Lead in San Francisco, CA
      Former Employee - Shift Lead in San Francisco, CA
      No opinion of CEO

      I worked at The Body Shop part-time (More than 3 years)

      Pros

      Great sales training program where you constantly learn and role play. Good retail experience and lots of contests and freebies at work. Plus, free makeup every quarter is a great perk.

      Cons

      It can be really stressful to meet your quotas and sales goals in slower months. The pay is not commission based, but you are still heavily pressured to meet your goals. There is also competition among coworkers which can add to the stress.

    4. "Customer Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Associate in Houston, TX
      Current Employee - Customer Service Associate in Houston, TX
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at The Body Shop (More than a year)

      Pros

      Good Pay, Good Hours, Good Background

      Cons

      Upper Management (regional), Forced Sales

    5. "Customer Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop part-time

      Pros

      Product Knowledge Salary Discount Environment

      Cons

      Unncessary tasks that are not in the job description

    6. "Pretty good really"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Clearwater, FL
      Former Employee - Retail Sales Associate in Clearwater, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Body Shop (Less than a year)

      Pros

      Learning about their products, very friendly co-workers, customers are pretty smart consumers

      Cons

      Not enough hours, busy at times

      Advice to Management

      Nothing really it was all good

    7. "Don’t work here!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant Shop Manager in Braintree, MA
      Former Employee - Assistant Shop Manager in Braintree, MA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at The Body Shop full-time (More than a year)

      Pros

      Very generous discounts/gratis product
      Company doesn’t test on animals/is forward about charity

      Cons

      Unreasonable/unrealistic sales goals that pit employees against each other
      Managers can manipulate sales goals to make themselves look better
      Upper management cutthroat and not understanding about ridiculous sales goals
      Unclear policies/quick policy changes
      Below average compensation
      Potential for extremely low hours
      Terrible benefits package
      High turnover

      Advice to Management

      Rethink the personal sales goals because all it creates is a very cutthroat environment where employees (managers) can manipulate each other. Be more realistic about sales goals. Update technology that matters to make tracking of sales simpler.

    8. "best coworkers!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at The Body Shop part-time

      Pros

      great coworkers, great company values and employee discount

      Cons

      need to make hourly wages higher

    9. "Painful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      Pros

      They don’t harm animals that’s good

      Cons

      Old computers, high turnover, low pay, very difficult to get raise

    10. "The Body Shop"

      StarStarStarStarStar
      Former Employee - Store Manager
      Former Employee - Store Manager

      I worked at The Body Shop full-time (More than 5 years)

      Pros

      Great Employee Discounts, Great hours and able to connect with customers.

      Cons

      A lot of change. Shop Closures. Company policies changed too often and not clear