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    The Body Shop Reviews

    Updated April 22, 2018
    776 reviews

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    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    The Body Shop CEO David Boynton
    David Boynton
    12 Ratings

    776 Employee Reviews

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    Pros
    Cons

    • There is "it's never enough" attitude from upper management (in 44 reviews)

    • as a freelance designer I don't get a discount through the body shop only for full time or part time (in 33 reviews)

    More Pros and Cons

    1. "Shop Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Shop Manager
      Current Employee - Shop Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Body Shop full-time (Less than a year)

      Pros

      Corporate management is very supportive and involved; high quality products; ethical business practices

      Cons

      Work life balance isn't great

    2. "Great Products"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at The Body Shop part-time

      Pros

      Discount on products
      Interaction with costumers

      Cons

      Your work ethic is based on how much money you bring in, which can present a lot of unnecessary pressure. Especially when the traffic within the shop is slow.
      It is important to understand the ingredients within the products, because you will have to explain them to costumers. Can become overwhelming.

      3. Join the The Body Shop team
      See Our Latest Jobs

    3. "The worst cosmetics job I've had."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Key Holder in Tampa, FL
      Former Employee - Key Holder in Tampa, FL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at The Body Shop full-time (Less than a year)

      Pros

      No animal testing and many vegan products made it easier to help clients with those desires.

      Cons

      Worked 8 to 12 days in a row with multiple closing-opening (against hr policies) shifts because management was always on vacation or calling out yet we constantly were threatened with punishment if we were late or not as pushy with customers as they wanted. Manager actually drove away sales with pushy behavior but it was always blamed on us. Manager only hired people they were friends with after higher-ups brought in the original group. We were treated as children. Management made racially insensitive comments regularly. District management isn't much better.

      Advice to Management

      Actually pay attention to what's going on in the stores. Stop hiring managers who couldn't care less about their employees.

    4. "Great Values"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The Body Shop full-time

      Pros

      Supporting a good cause by working and shopping there, friendly environment, good employee discount (45% off), cruelty-free.

      Cons

      Corporate changes things at the last minute and this sometimes puts the people that work in the stores in a frenzy.

    5. "Title"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant Manager in Los Angeles, CA
      Former Employee - Assistant Manager in Los Angeles, CA

      I worked at The Body Shop full-time (More than a year)

      Pros

      The employee discount is decent, great place to start if you want to learn the basics about skincare, good learning experience.

      Cons

      Too competitive with other stores creating a catty environment, low pay, lots of work load and constant physical labor.

    6. "not great..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop part-time

      Pros

      They have very good company values though.

      Cons

      No room for growth, at all.

    7. "Evaluation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shop Manager in Niagara Falls, NY
      Former Employee - Shop Manager in Niagara Falls, NY
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop full-time (More than a year)

      Pros

      Ethical treatment of animals; i.e. no animal testing.
      Community free trade

      Cons

      Outdated and non-user friendly POS

    8. "assistant manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at The Body Shop full-time

      Pros

      being able to test products

      Cons

      can be exhausting consulting several people per day

    9. "Love the Company Values"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at The Body Shop part-time

      Pros

      Great values, great products.

      Cons

      Pay wasn't competitive. I managed a small store I would be alone at opening and closing.

    10. "Good people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Store Manager
      Former Employee - Store Manager
      Recommends

      I worked at The Body Shop full-time

      Pros

      They actively try to encourage a good culture and try to live by their values.
      They make the top managers (think district & up) go to stores & make sure that tyhey know what the front lines are like.

      Cons

      L'Oreal was doing a lot of restructuring at the time so it had some instability & the culture could have changed.

      Advice to Management

      Keep making sure the environment stays positive & implement better recycling policies.

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