KEY NOT FOUND: coverImgAlt
Logo

The Body Shop

Engaged Employer

The Body Shop

Add a Review

The Body Shop Reviews

Updated Aug 13, 2022

Verify your email to use filters. Having problems? Resend email
Found 1,832 of over 2K reviews
3.7
70% Recommend to a Friend
The Body Shop CEO David Boynton
76% Approve of CEO

Found 1,699 of over 2K reviews

3.7
70%
Recommend to a Friend
76%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
328 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people to meet and work with(in 92 reviews)
  • "One of the best parts about working there was getting to apply body butter all day and the free product samples you could take home.(in 66 reviews)
  • "Staff are friendly and helpful(in 61 reviews)
  • "Good training and discount for employees(in 55 reviews)
Cons
  • "Low pay with long wait and many hoops to jump through to get a raise.(in 91 reviews)
  • "when i worked there is observed a lot of staffing issues and also experience poor management.(in 89 reviews)
  • "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service.(in 68 reviews)
  • "long hours with unpaid overtime(in 39 reviews)
  • "I am tired of upper management changing every 1(in 37 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Body Shop and is not affected by filters.

Want more demographic options?
  1. 5.0
    Former Employee

    Assistant Manager

    Jul 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Schedule flexibility and company culture are positive

    Cons

    Non remote work, however there is flexibility in scheduling

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 5 years

    Best retail company

    May 5, 2022 - Assistant Shop Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay, with a a living wage. A brand with actually values and certified bcorp. Always room to grow

    Cons

    No room for growing beyond SM ROLE.

    Be the first to find this review helpful
  3. 5.0
    Former Employee

    True Activists

    Apr 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Out to make the world a better place

    Cons

    Can’t think of any to speak of

    Be the first to find this review helpful
  4. 5.0
    Former Employee, more than 1 year

    loved it

    Apr 11, 2022 - Key Holder in Schaumburg, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    easy. good skin care. people are nice.

    Cons

    sometimes it can be boring during the summer and working on Black Friday sucks lol... but overall I loved my time working there

    Be the first to find this review helpful
  5. 5.0
    Former Employee, more than 3 years

    Favorite job ever!

    Apr 3, 2022 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Good discount. -Great company culture. -A company that truly cares about customers and employees.

    Cons

    -I was severely underpaid unfortunately which is why I left.

    Be the first to find this review helpful
  6. 5.0
    Former Employee, less than 1 year

    Good Company

    Mar 30, 2022 - Sales Associate in Peabody, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, Easy going, Fun environment, Diverse, Inclusive

    Cons

    Working during the holidays was hard, it was difficult to get time off

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Job

    Mar 18, 2022 - Sale Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Very welcoming - Eager to help - Lots of learning

    Cons

    - Do have sales target

    Be the first to find this review helpful
  8. 5.0
    Former Employee, less than 1 year

    Love this place

    Jan 12, 2022 - Sales Associate/Key Holder in Philadelphia, PA
    Recommend
    CEO Approval