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The Body Shop

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The Body Shop

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The Body Shop Reviews

Updated Nov 20, 2022

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Found 1,883 of over 2K reviews
3.7
68% Recommend to a Friend
The Body Shop CEO David Boynton
76% Approve of CEO

Found 1,745 of over 2K reviews

3.7
68%
Recommend to a Friend
76%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
342 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "when i worked there is observed a lot of staffing issues and also experience poor management.(in 95 reviews)
  • "Low pay with long wait and many hoops to jump through to get a raise.(in 94 reviews)
  • "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service.(in 75 reviews)
  • "Long hours especially over Christmas(in 39 reviews)
  • "I am tired of upper management changing every 1(in 38 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Body Shop and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Amazing company

    Oct 20, 2022 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    True values that the company stands for, they truly care for the wellbeing of their employees, customers and community.

    Cons

    Not really any cons to speak on. After working with many companies in my life this is the best company I have ever worked for.

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  2. 4.0
    Former Employee

    Growth

    Sep 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great products, employees are nice

    Cons

    doesn't want to help you grow

    Continue reading
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  4. 3.0
    Former Employee, less than 1 year

    Okay for Part Time

    Jul 29, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free items, schedule, co-workers, products

    Cons

    Management, philosophy, sales expectations, cost of items

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  5. 5.0
    Former Employee

    Assistant Manager

    Jul 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Schedule flexibility and company culture are positive

    Cons

    Non remote work, however there is flexibility in scheduling

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  6. 1.0
    Former Employee

    Unprofessional and unorganized workplace

    Jul 31, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good employee discount Good employee benefits Above average pay

    Cons

    Lacks communication Unorganized workplace/operational issues Unprofessional, hostile workplace

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  7. 4.0
    Current Employee, more than 3 years

    Working at the bodyshop

    Jun 13, 2022 - Key Holder in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Works around your schedule. Friendly environment. Easy laid back job.

    Cons

    Sometimes you will get overwhelmed, unless you love fast pace environment this job isn’t for you.

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  8. 4.0
    Current Employee, more than 5 years

    Okay company

    May 24, 2022 - Sales Lead in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ppl were nice and management is cool

    Cons

    pay is not enough and hassling customers

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  9. 3.0
    Current Employee, more than 3 years

    Meh

    May 25, 2022 - Assistant Manager in Brea, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free makeup and bonus bucks were great.

    Cons

    Management is terrible, pay is terrible and benefits are terrible. No growth whatsoever

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  10. 5.0
    Current Employee, more than 5 years

    Best retail company

    May 5, 2022 - Assistant Shop Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay, with a a living wage. A brand with actually values and certified bcorp. Always room to grow

    Cons

    No room for growing beyond SM ROLE.

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  11. 4.0
    Current Employee

    Decent

    May 1, 2022 - Sales Team Leader/Key Holder in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very accepting laid back environment, also good Employee discount (50%) as well as a lot of free product when something new launches

    Cons

    Can be very demanding when It comes to numbers, definitely have to be able to drive sales. Also my key holder pay was only 75 cents more than the associate pay despite having A LOT more work to do and more hours than them. Pay was non negotiable as well. Because people tend to stay in their positions for a while and the company takes forever to expand, don't expect a lot of career growth.

    Continue reading
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Viewing 1 - 10 of 1,745 Reviews
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