The Boston Globe Reviews | Glassdoor

The Boston Globe Reviews

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Found 130 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
62%
Approve of CEO
John W. Henry
43 Ratings
Pros
  • "I worked with great people and the atmosphere was really exciting; great experience for someone considering a career in the news industry(in 12 reviews)

  • "Great people, nice work environment(in 9 reviews)

Cons
  • "job security, office accessibility and lack of parking(in 4 reviews)

  • "(in 3 reviews)

More Pros and Cons
  1. "Awesome! Very easy job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Mansfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Boston Globe full-time (Less than a year)

    Pros

    Out at 5pm, very easygoing and awesome staff

    Cons

    Difficult phone calls at times

    Advice to Management

    Management is super nice and easygoing! Very helpful when in a tough situation!

    The Boston Globe2018-06-08
  2. "Established name in flux"

    StarStarStarStarStar
      Former Employee - Director in Boston, MA

      I worked at The Boston Globe full-time for more than 19 years

      Pros

      The mission to provide edited content to the public is strongly backed by the company

      Cons

      Changes in the company and industry make it a challenging environment.

      The Boston Globe2019-03-08
    • "Proof reading ads , color correction ,size"

      StarStarStarStarStar
        Former Employee - Production Coordinator in Boston, MA

        I worked at The Boston Globe full-time for more than 19 years

        Pros

        The people and some of the managers

        Cons

        No room for promotions, favoritism

        Advice to Management

        Listen to your employer

        The Boston Globe2019-01-05
      • "Manager - Business Side"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at The Boston Globe full-time for more than 19 years

        Pros

        Colleagues were great to work with. Opportunity to work with several different departments. Value of journalism.

        Cons

        Declining industry. Layoffs without warning and reason. No raises and limited ability to advance. Rapid front office turnover.

        Advice to Management

        Come up with a plan - communicate it - stick to it. Employee morale is low and environment is toxic. Show the employees that you care about them.

        The Boston Globe2019-01-02
      • "Account Executive"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I worked at The Boston Globe full-time

        Pros

        Competitive base salary, good benefits

        Cons

        Management in shambles - layoffs have wiped out the majority of the sales floor. Very little communication from C-suite down to employees. Company culture and morale is suffering.

        The Boston Globe2018-08-23
      • "Easy going but difficult calls"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at The Boston Globe full-time

        Pros

        Awesome management, laid back but professional environment

        Cons

        Information always changing, as it does in life, and difficult calls

        The Boston Globe2018-07-20
      • "Newspaper Legend"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at The Boston Globe full-time for more than 19 years

        Pros

        Located in the hub of Boston if you like to commute and live nearby towns.

        Cons

        Lack of resources and constant cutting cost saving

        Advice to Management

        No direction.

        The Boston Globe2018-08-04
      • Helpful (1)

        "Trainer of Customer Success"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service Trainer in Taunton, MA
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I worked at The Boston Globe full-time for more than 3 years

        Pros

        Initially the call center was an amazing place to work. Then the company changed management and it was dreadful going to work.

        Cons

        Management has no clue what is going on. They try to micromanage everyone. You get 10 minutes a day to go to the restroom. So if you have diarrhea plan to get written up. The management used to be excellent. Top notch managers that cared and staff and customers. I did the job of 2 people and was not fairly compensated for it. The call center employees learn of issues through customers then management will “look into it”....

        Show More

        Advice to Management

        Get new management!!!!! In customer service at least.

        The Boston Globe2018-07-15
      • "Customer Sucess"

        StarStarStarStarStar
          Current Employee - Anonymous Employee in Boston, MA

          I have been working at The Boston Globe full-time (Less than a year)

          Pros

          This is a great job for people who are looking to start a career path in customer service. The job is relatively easy and the pay, befits , and environment is great!

          Cons

          You are dealing with a lot of angry people.

          The Boston Globe2018-05-23
        • "Account Executive"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Account Executive in Boston, MA
          Recommends
          Negative Outlook
          Approves of CEO

          I have been working at The Boston Globe full-time for more than 3 years

          Pros

          flexibility, build your own book, positive and healthy work environment

          Cons

          job security, office accessibility and lack of parking

          The Boston Globe2018-05-21
        Found 130 reviews