The Brick Reviews | Glassdoor

The Brick Reviews

Updated August 9, 2018
206 reviews

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3.2
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Jim Caldwell
73 Ratings

206 Employee Reviews

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Pros
  • "good benefits, environment co-workers are good" (in 9 reviews)

  • "Coworkers are good people to work with" (in 8 reviews)

Cons
  • "No work life balance and over saturation of report" (in 10 reviews)

  • "Long hours and working on holidays" (in 15 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Brick part-time

    Pros

    Great Environment. Awesome people. Love Management

    Cons

    A lot of work at times. Hours.


  2. "server"

    StarStarStarStarStar
    Former Employee - Server
    Former Employee - Server

    I worked at The Brick full-time

    Pros

    You get cash daily instead of a check

    Cons

    long hours, and late nights

  3. "Has its pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ontario, CA
    Current Employee - Customer Service Representative in Ontario, CA
    Recommends
    Positive Outlook

    I have been working at The Brick full-time (More than 3 years)

    Pros

    Paid mileage, paid training, mostly positive and fun environment to work. Made lots of great relationships which is what makes me like the job, because it's definitely not the pay that makes me stay. Fun incentives to win money and trips.

    Cons

    Pay for operations staff is way too long. Sales, drivers, store managers and sales managers are paid well, customer service, warehouse, and Ops Managers are severely underpaid and the company doesn't see an issue. Yearly raises are minimal and benefits don't kick in for a year. Training at the store levels lack

    Advice to Management

    Be more supportive


  4. Helpful (4)

    "It was bad before but has gotten worse since Leon's owns it now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck/Lorry Driver in Ontario, CA
    Current Employee - Truck/Lorry Driver in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Brick full-time (More than 3 years)

    Pros

    employee discount on merchandise and benefits

    Cons

    Very stressful atmosphere, managers are no help, they just think about getting stuff sold and reaching their monthly quota so they can get their bonuses at the end of the month and screwing customers over with poor customer service. Lots of favoritism and gossip like no other workplace I've ever been too, pretty much like high school. Wouldn't recommend working at the brick at all or buying from them. Once I find another job, I am gone in a second, I won't even give them 2 weeks notice because of the stress they brought upon me at the workplace.


  5. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Victoria, BC (Canada)
    Current Employee - Customer Service Representative in Victoria, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Brick part-time (Less than a year)

    Pros

    Coworker are nice, managers are friendly and supportive

    Cons

    There are lots of paper work you need to deal with other than making confirmation call. So sometimes when you are on your own, it could be tough to deal with customer on the phone and in front of you in the same time, especially when they are asking for immediate response.

    Advice to Management

    Restructure the higher up management


  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, BC (Canada)
    Current Employee - Customer Service Representative in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Brick full-time (More than 3 years)

    Pros

    Solve problems and I am happy when my customers they are happy

    Cons

    N/A..... ... LONG HOURS NOT PAID

    Advice to Management

    N/A. Pay training .. u are doing in the day off.. and not paid


  7. "Forklift Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Forklift Operator in Burnaby, BC (Canada)
    Former Employee - Warehouse Forklift Operator in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Brick part-time (More than 8 years)

    Pros

    Flexible hours when I was working at the brick warehouse in production way

    Cons

    Missing hours on paycheck a lot of time

    Advice to Management

    Ensure paychecks are correct

  8. "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Saskatoon, SK (Canada)
    Current Employee - Sales Representative in Saskatoon, SK (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Brick full-time (More than a year)

    Pros

    Earnings are not bad, good employees discount

    Cons

    Too much pressure, Salespeople nearly doing everything in store include cleaning!

    Advice to Management

    Don’t make so many rules


  9. Helpful (1)

    "Decent managers and co workers"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Brick part-time

    Pros

    -benefits
    -if managers like you and make good sales you will be on there good side

    Cons

    -some sales people will try to steal your sale and customer if they know that it is a big sale

    Advice to Management

    -train all the sales people more in depth


  10. "Work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dundas, ON (Canada)
    Former Employee - Sales Associate in Dundas, ON (Canada)
    Doesn't Recommend
    Approves of CEO

    I worked at The Brick part-time (Less than a year)

    Pros

    Growing opportunity, flexible schedule, good staff benefits

    Cons

    commission based, tarining provided just for namesake

    Advice to Management

    Be loyal and polite to new hires too


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