The Buckle Reviews | Glassdoor

The Buckle Reviews

Updated March 26, 2017
816 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
The Buckle President, CEO, and Director Dennis H. Nelson
Dennis H. Nelson
397 Ratings

816 Employee Reviews

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Pros
  • Awesome clothing plus 40% discount (in 80 reviews)

  • Awesome promos and employee discount (in 59 reviews)

Cons
  • Work/life balance can be very hard at times (in 35 reviews)

  • You have to sell a lot to go above minimum wage so you feel like you are pressuring people a lot (in 34 reviews)

More Pros and Cons

  1. "Fun Retail Job with A Lot of Expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Savannah, GA
    Former Employee - Team Leader in Savannah, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Buckle part-time (More than 3 years)

    Pros

    Flexibility, Room for Growth, Self-Driven Sales Incentives

    Cons

    Sales Goals Expectations, New Credit Card Sign Up Expectations, Aggressive Sales Competition

    Advice to Management

    Give employees more praise, instead of frequent criticism.


  2. "Amazing fast paced environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Beachwood, OH
    Former Employee - Assistant Store Manager in Beachwood, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Buckle full-time (More than 3 years)

    Pros

    Goal oriented; team environment. You have the choice to merchandise on your own. It helps to add to your resume.

    Cons

    Definitely a place to keep up. You are given the tools to succeed; it is a choice to continue on the path to success!


  3. "Great entrepreneurial culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Buckle full-time (More than 8 years)

    Pros

    A culture of education and development of sales and leadership skills, Buckle is a fun environment with great people, especially when it comes to the upper management within the company. Excellent benefits including a matched 401k, life insurance, great health/dental/vision plans, generous employee discount, and lots of additional options even including pet insurance!

    Cons

    Buckle is a large company with a small company mentality that can be charming, but frustrating at times. Tech and IT issues are rampant and can bog down the effectiveness of stores' ability to function effectively. Upward mobility can be difficult due to longevity of upper management and lack of available positions. Work/life balance is a challenge mainly with the nature of retail management and high turnover and low pay. Home office support to stores also leaves much to be desired, especially with stores operating 7 days a week and home office only being available M-F.

    Advice to Management

    Create more positions for store managers to grow into! Retention of talent is difficult with a glass ceiling. Decentralize home office and have support available in more states and time zones. Having more transparency with store managers will allow them to make better decisions. It's difficult to be an effective manager when there is a lack of information to base key decisions on. Continue developing the culture of the company and never lose sight of the most important aspect: the power of the people who work for you.


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  5. "Visual Merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Houston, TX
    Current Employee - Visual Merchandiser in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Buckle full-time (More than 10 years)

    Pros

    Product is ever-changing and it's a face paced job. Not one you sit and wait for someone to come to the register before you have something to do. Time flies when you're working. I get to use my creativity in merchandising as long as it's in company guidelines which are sent out weekly. Buckle cares about my career and success.

    Cons

    it's not just cons of working at Buckle, it's all retail. Long hours and missing Holidays with my family.

    Advice to Management

    take more risks with Visual Ideas!


  6. "Team Leader"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Buckle part-time

    Pros

    Attracts great fun employees that make up an amazing team collaborating to serve customers.

    Cons

    Company has a lot of room for improvement in technology advances.

    Advice to Management

    Keep it up on the store level.
    On the CEO big picture level: update your computer system throughout your organization.


  7. "Fun and Ever Changing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pineville, NC
    Current Employee - Store Manager in Pineville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Buckle full-time (More than 5 years)

    Pros

    Different Everyday, Merchandising, Customer Service, Working with the community

    Cons

    Work-life Balance and Pay Compensation

    Advice to Management

    Build a strong infrastructure, and do not be afraid to say "no"


  8. "Floor Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Team Leader
    Current Employee - Sales Floor Team Leader
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Buckle full-time (More than a year)

    Pros

    discount, good money if you push yourself, making connections with people that come shop with you

    Cons

    no work/life balance, HIGH TURNOVER RATE, when people quit then you pick up the slack of training new people they just pull in off the streets, managers dont wanna work weekends, people always call in, having to "cold call" people in the system to get them to come in and buy stuff, selling the buckle credit card

    THEY DEMAND SO MUCH OF THESE EMPLOYEES BUT DONT WANNA PAY THEM THE MONEY FOR WHAT THEY EXPECT OUT OF THEM

    Advice to Management

    pay people if you want them to perform the way you want.


  9. "Interactive Atmosphere BUT Luck Based"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Charlottesville, VA
    Former Employee - Retail Sales Associate in Charlottesville, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at The Buckle part-time (Less than a year)

    Pros

    The Buckle employees refer to the costumers as "guests". Shopping experience at Buckle was more interactive. As a Sales Associate, I was encouraged to bring the clothing I find that would match the tastes of the guests to the fitting room for them. This provided to be a time saver and opened up the opportunity to sale more items. There was employee discount.

    Cons

    Base salary was the minimum wage with ONLY 3% commission. Merchandises at Buckle were expensive. A pair of jeans would range from anywhere $60 to $150. Extremely difficult to make a reasonable commission. If you're aiming at $10/hour, you have to sell on average $100 worth of product per hour.

    Advice to Management

    Days where severe weather hits and no customer flow shouldn't count towards statistics for an employee's performance.


  10. "Just OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Team Leader in Highland Village, TX
    Former Employee - Sales Floor Team Leader in Highland Village, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Buckle full-time (Less than a year)

    Pros

    If fashion is your thing, you will thrive in this job. You will learn a lot about growing business in the department that you take ownership in. ex. denim, gals tops, guys accessories, etc. Watching numbers grow and guests enjoying what they purchase is fun and rewarding. Fast pace environment where there is always something to do. Each location does all their own visual merchandising so chances are you WILL be building walls and arranging tables while following the Buckle standard, which I found enjoyable. Benefits for full time teammates is good and hours are fairly stable and you get 3% commission from every sale you make. The company is great as a whole and some locations are better than others.

    Cons

    Pay is extremely competitive and upper management is stingy about raises. Base pay is very low to begin with and you have to bust your butt to make good sales with very little reward. Extremely high turn over rate because of drama and gossip that was spread by store manager. When upper management finds out you are looking for other jobs or, heaven forbid, have dreams and aspirations of other future careers, they demote you and find all kinds of ways to not to "waste" time on you. A lot of the "Buckle" way of doing things I thought were pretty fake mostly in the way leadership communicated with the teammates. It was like they had something to hide. Leadership had a bad judge of character, only hired people who could sell well and promote the Buckle ways rather than putting importance on kindness, fairness and hardworking. The schedule was horrendous trying to be fair with spreading out 'time off' among the teammates (particularly Sundays) and then you would be accused of being "high maintenance" for wanting one day off a week. Leaders who you thought you could trust keep conversations confidential would back stab you and only care about themselves and their business in the end. I ran far away after 8 months of working their.

    Advice to Management

    Actually care about your teammates well being regardless if Buckle is their forever career. Buckle has a lot of business education to offer so teach it instead of dishing crap to the ones who are not staying for the rest of their lives. Unbelievable. Store managers should never share anything about other store managers to teammates unless it is relevant to the daily job. Store managers should not be everyone's friend!


  11. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Puyallup, WA
    Current Employee - Retail Store Manager in Puyallup, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at The Buckle full-time (More than 8 years)

    Pros

    Flexible schedule, choose my own employees

    Cons

    Retail is down so business is down. Also- online returns and returns from other stores go against your store's business.



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