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The Capital Grille

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The Capital Grille

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The Capital Grille Reviews

Updated May 23, 2023

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Found 365 of over 370 reviews
4.1
73% Recommend to a Friend
84% Approve of CEO

Found 364 of over 370 reviews

4.1
73%
Recommend to a Friend
84%
Approve of CEO
The Capital Grille Chairman of the Board and Chief Executive Officer Clarence Otis Jr. (no image)
Clarence Otis Jr.
111 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Money is good for servers(in 41 reviews)
  • "Good pay(in 29 reviews)
  • "Good benefits and 401k(in 16 reviews)
  • "Plenty of room to advance within the company and great training.(in 11 reviews)
  • "Great people to work with and for.(in 11 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Capital Grille and is not affected by filters.

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  1. 5.0
    Former Employee

    Great job!

    May 20, 2023 - Pantry Chef in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast paced and great environment.

    Cons

    None applying to the job. Just the commute.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Was like a culinary finishing school balancing: quality, volume, consistency in a multi corporate world

    May 7, 2023 - Executive Chef Partner in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you drink the Kool-aide and operate in their module to exceed expectations & always guest first ……Take training serious with applying systems all around: daily operations, line checking, forecast orders & prep list using par levels, inventory accurately

    Cons

    Can get boring after years of not being able to spread your wings as a chef cooking different food

    Continue reading
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  4. 3.0
    Former Employee, more than 1 year

    It’s not the best

    May 23, 2023 - Anonymous Employee in Stamford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My coworker were amazing !

    Cons

    Management needs improvement & to show appreciation

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  5. 2.0
    Former Employee, less than 1 year

    Unhealthy Environment

    May 18, 2023 - Host in Sandy Springs, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family Meals everyday Paid Hourly for host*

    Cons

    Unfair treatment Hard to get any holiday off

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  6. 4.0
    Former Employee, more than 1 year

    Good Work Environment. Great hourly potential, hours are limited.

    May 5, 2023 - Server Assistant in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work Environment, Hourly wage with tips, usually busy

    Cons

    Low total compensation due to limited hours, seems like they’ll hire anybody these days.

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  7. 5.0
    Former Employee, more than 3 years

    Great place to work

    Apr 24, 2023 - Server/Bartender in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The corporate atmosphere can be a turn off for some people in this industry. After the you become accustomed to the change in management style, I found that it was a great environment.

    Cons

    As with every restaurant, there are some employees or managers that can be difficult to work for.

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  8. 4.0
    Former Employee, more than 3 years

    Great part time job

    May 2, 2023 - Hostess in Phila, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, reasonable pay for hosts

    Cons

    Managers don’t know how to operate the hostess software

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  9. 4.0
    Current Employee, more than 1 year

    Hard Work Pays Off

    Feb 2, 2023 - Server in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    •Fantastic clientele and many opportunities to meet new people and build your base of regulars/call parties •Money is definitely earned based on hard work and personalization. You can make a great deal if you show up ready to make hospitality your primary focus. •The staff is driven and hard working, always making it their aim to delight every guests. •Management bends over backwards to accommodate and take care of staff. •Family meal provided every shift.

    Cons

    • The days are long and consist of a lot of behind the scenes work that make up more than the actual serving itself. • Holiday season is a no flight zone and you can expect to be working several 10-12 hour shifts • Work/life balance

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  10. 5.0
    Former Employee

    Great place to work

    Apr 18, 2023 - Cocktail Waitress in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I appreciated the management and coworkers, they fed us family meals every day, and its best when Congress is in

    Cons

    Not much downsides working here

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  11. 5.0
    Former Employee

    Best Restaurant For Management

    Apr 18, 2023 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bonus pay is better than most restaurant group. Great culture.

    Cons

    Open 364 days a year.

    Be the first to find this review helpful
Viewing 1 - 10 of 364 Reviews
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The Capital Grille Reviews FAQs

The Capital Grille has an overall rating of 4.1 out of 5, based on over 370 reviews left anonymously by employees. 73% of employees would recommend working at The Capital Grille to a friend and 75% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, The Capital Grille employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Capital Grille. This rating has decreased by -4% over the last 12 months.

73% of The Capital Grille employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Capital Grille 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Capital Grille to be career development, coworkers, compensation and the cons to be diversity and inclusion, benefits, management.

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The Capital Grille photo of: Main dining room, 42nd Street
The Capital Grille photo of: The Capital Grille 4 minutes to the south of Flexamat Cincinnati OH
The Capital Grille photo of: Kitchen
The Capital Grille photo of: Main dining room
The Capital Grille photo of: Main dining room

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Glassdoor has 370 The Capital Grille reviews submitted anonymously by The Capital Grille employees. Read employee reviews and ratings on Glassdoor to decide if The Capital Grille is right for you.