The Capital Grille Reviews | Glassdoor

The Capital Grille Reviews

Updated April 5, 2019
141 reviews

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4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Clarence Otis Jr.
42 Ratings

Employee Reviews

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Pros
  • "Great Money and good about time off requests" (in 15 reviews)

  • "Great work environment with great people" (in 8 reviews)

Cons
  • "They will say they have a great work life balance but if you don’t work off the clock and work a ton you may not be able to make ends meet" (in 7 reviews)

  • "Long hours are expected and have to work all major holidays" (in 6 reviews)

More Pros and Cons

  1. "Great Experience"

    StarStarStarStarStar
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess
    Recommends

    I have been working at The Capital Grille part-time (More than 5 years)

    Pros

    Family meals, great training, company's name holds weight

    Cons

    Holidays are crazy busy but servers/bartenders make more money


  2. "Good overall company"

    StarStarStarStarStar
    Former Employee - Hostess in Atlanta, GA
    Former Employee - Hostess in Atlanta, GA

    I worked at The Capital Grille part-time (Less than a year)

    Pros

    Great benefits, good pay

    Cons

    Management needs better organization and clear definition of roles

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Milwaukee, WI
    Current Employee - Hostess in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Capital Grille part-time (More than a year)

    Pros

    Supportive work environment with a great management team. The starting wage is good and based upon experience in the industry, you then have the opportunity for a raise every year and it can be a dollar or more. They are excellent at accommodating school schedules. Coworkers feel more like family!

    Cons

    Hours can be unpredictable sometimes, but that is the nature of the restaurant industry.

    Advice to Management

    N/A


  4. Helpful (1)

    "Great Management and food, Pleasant Positive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Chicago, IL
    Current Employee - Host in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Capital Grille part-time (More than a year)

    Pros

    A great added bonus of Tips, Great Management, and trust within the team. A fun fast paced environment with usually friendly guests. Just a pleasant brand to work for within Darden.

    Cons

    No set time to leave, you stay until you aren't needed, but this is minor and nitpicky and can be beneficial if you want to stay longer and get more hours.

    Advice to Management

    None applicable the current system is wonderful


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef Partner in New York, NY
    Former Employee - Executive Chef Partner in New York, NY
    Recommends

    I worked at The Capital Grille full-time (More than 3 years)

    Pros

    Great work environment with great people.

    Cons

    I have no cons! Its was a pleasure working at the Capital Grille .


  6. Helpful (1)

    "Good money, terrible managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Capital Grille full-time (More than 5 years)

    Pros

    The actual team was lovely and it was a professional and well structured environment to work in.

    Cons

    The only real con and it's a big one was the Managing Partner, she was petty and immature. She made a habit of punishing people financially because she didn't like them on a personal level. It was all very middle school. I cannot believe that she has held the position for so long. Scheduling and floorplans were a total popularity contest and not merit based whatsoever.

    Advice to Management

    Be more mature! Just because you wouldn't have eaten lunch with someone in 7th grade doesn't mean you should treat them differently! Scheduling and floorplans were a total popularity contest and not merit based whatsoever.


  7. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Baltimore, MD
    Former Employee - Server in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Capital Grille full-time

    Pros

    Enriching environment that values hard work and dedication
    Respect from management and staff
    Great income
    Good work life balance

    Cons

    None that immediately come to mind

    Advice to Management

    Keep being amazing

  8. "Great work environment"

    StarStarStarStarStar
    Former Employee - Host
    Former Employee - Host
    Recommends

    I worked at The Capital Grille part-time (More than a year)

    Pros

    Loved the work environment and the staff. It was honestly a great place to work overall. Decent pay considering the work.

    Cons

    The management needed to meet with staff on a more regular basis to make internal improvements, in my opinion.


  9. "Good place"

    StarStarStarStarStar
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at The Capital Grille part-time (Less than a year)

    Pros

    Good with school schedule
    Decent pay

    Cons

    No scheduled breaks, on feet all day


  10. "Best job ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Las Vegas, NV
    Current Employee - Server/Waiter in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Capital Grille part-time

    Pros

    Great team, great guests, great hours.

    Cons

    Im still thinking, there are none.

    Advice to Management

    Thank you for all your hard work. You support us very well.