The Capital Grille Reviews | Glassdoor

The Capital Grille Reviews

Updated Jul 13, 2019

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Found 147 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
96%
Approve of CEO
Clarence Otis Jr.
44 Ratings
Pros
  • "Great Money and good about time off requests(in 15 reviews)

  • "Good pay in comparison to similar position elsewhere(in 8 reviews)

Cons
  • "They will say they have a great work life balance but if you don’t work off the clock and work a ton you may not be able to make ends meet(in 7 reviews)

  • "Long hours are expected and have to work all major holidays(in 6 reviews)

More Pros and Cons
  1. "Great culture for all associates and guests"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Managing Partner in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Capital Grille full-time for more than 8 years

    Pros

    The organization strives to create a great environment for employees and guests alike

    Cons

    every organization has them, none significant enough to mention.

    The Capital Grille2019-06-10
  2. "great place"

    StarStarStarStarStar
      Former Employee - Server 

      I worked at The Capital Grille part-time for more than a year

      Pros

      great management to work with

      Cons

      none that i can say.

      The Capital Grille2019-07-13
    • "Great money"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server in Plano, TX

      I worked at The Capital Grille part-time

      Pros

      Made great money, potential to earn as much as you want. Great training, enjoyed the people I worked with.

      Cons

      Several days of coming in too early to wait on tables 2 hours from in time.

      The Capital Grille2019-07-11
    • "Follow the leader and you will succeed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager 

      I have been working at The Capital Grille full-time for more than 5 years

      Pros

      High Standards, Attention to details, Good core values

      Cons

      Very corporately run. Negativity is prevalent at times.

      Advice to Management

      Know more about day to day ops in your restaurants

      The Capital Grille2019-06-23
    • "Good Practice for Professionalism"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Host in Phila, PA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at The Capital Grille part-time for less than a year

      Pros

      Fast-paced, high-intensity, professional environment, exposure to high level professionals, good marketing

      Cons

      Demanding management, sometimes can be rude

      Advice to Management

      Be kind to your employees

      The Capital Grille2019-05-21
    • "Good"

      StarStarStarStarStar
        Former Employee - Food Server in Burlington, MA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at The Capital Grille part-time for more than a year

        Pros

        Money is good for servers

        Cons

        Hard because it can be busy

        The Capital Grille2019-04-18
      • "Great Experience"

        StarStarStarStarStar
          Current Employee - Host/Hostess 
          Recommends

          I have been working at The Capital Grille part-time for more than 5 years

          Pros

          Family meals, great training, company's name holds weight

          Cons

          Holidays are crazy busy but servers/bartenders make more money

          The Capital Grille2019-03-31
        • "Good overall company"

          StarStarStarStarStar
            Former Employee - Hostess in Atlanta, GA

            I worked at The Capital Grille part-time for less than a year

            Pros

            Great benefits, good pay

            Cons

            Management needs better organization and clear definition of roles

            The Capital Grille2019-04-05
          • "Great place to work!"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Current Employee - Hostess in Milwaukee, WI
            Recommends
            Positive Outlook
            No opinion of CEO

            I have been working at The Capital Grille part-time for more than a year

            Pros

            Supportive work environment with a great management team. The starting wage is good and based upon experience in the industry, you then have the opportunity for a raise every year and it can be a dollar or more. They are excellent at accommodating school schedules. Coworkers feel more like family!

            Cons

            Hours can be unpredictable sometimes, but that is the nature of the restaurant industry.

            Advice to Management

            N/A

            The Capital Grille2019-03-28
          • Helpful (2)

            "Great Management and food, Pleasant Positive work environment"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Current Employee - Host in Chicago, IL
            Recommends
            Positive Outlook
            Approves of CEO

            I have been working at The Capital Grille part-time for more than a year

            Pros

            A great added bonus of Tips, Great Management, and trust within the team. A fun fast paced environment with usually friendly guests. Just a pleasant brand to work for within Darden.

            Cons

            No set time to leave, you stay until you aren't needed, but this is minor and nitpicky and can be beneficial if you want to stay longer and get more hours.

            Advice to Management

            None applicable the current system is wonderful

            The Capital Grille2019-02-25
          Found 147 reviews