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The Challenge Reviews

Updated May 20, 2018
72 reviews

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3.7
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Oliver Lee
23 Ratings

72 Employee Reviews

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Pros
  • Get to work with and meet like-minded people who are incredibly passionate about working with young people (in 20 reviews)

  • It's nice working with young people (in 3 reviews)

Cons
  • the approach might sometimes be pushy to young people (in 14 reviews)

  • can be long hours, very physical (in 10 reviews)

More Pros and Cons

  1. "Working for The Challenge in Birmingham"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Challenge full-time (Less than a year)

    Pros

    Despite the organisation being spread over a number of regional offices, in Birmingham there is a strong presence felt from the senior leadership team, allowing all employees the opportunity to feel connected to management and to voice concerns and queries easily.
    The workforce is very diverse which makes for a dynamic office environment.
    There is a good level of variety in my role, allowing for development in a range of skills.

    Cons

    The Challenge could be more sustainable, with regard to the use of resources and encouraging employees to recycle.

    Advice to Management

    It could work well to have a representative in every regional office that could lead improving sustainability within The Challenge.


  2. "A supportive and dynamic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in London, England (UK)
    Former Employee - Sales Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Challenge full-time (More than 3 years)

    Pros

    - Great opportunities for progression and growth if you show good work ethic.
    - Diverse range of people/genders across all levels and departments, and a very supportive environment at all levels.
    - Young and enthusiastic teams truly passionate about the company’s mission.
    - A challenging and dynamic growth cycle that will keep you on your toes.
    - Frequent and wholehearted celebrations of individual and team achievements.
    - Very good benefits package, especially in regard to dental and maternity

    Cons

    - For many staff this was their first full-time job, so the firm struggled to define what professionalism meant to them, and how to enforce certain codes of conduct.
    - Targets weren’t set by the firm itself, but by NCS Trust. As a result they weren’t always realistic and risked creating a culture of failure.
    (Bear in mind this was in 2016)

    Advice to Management

    To try and create a stronger set of black-and-white expectations (both about professionalism and targets) when new staff are hired.

  3. "telesales calling agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Agent in Manchester, England (UK)
    Current Employee - Telesales Agent in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Challenge part-time (More than a year)

    Pros

    very good and carry organisation that takes care of her employees and are committed to making a positive difference in the lives of young people

    Cons

    the approach might sometimes be pushy to young people

    Advice to Management

    Get feedback from staffs working on campaigns


  4. "I would highly recommend it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Challenge full-time (More than 5 years)

    Pros

    I worked in the Sales department at The Challenge for several years and loved it! The people who work there are extremely passionate about what they do and were great colleagues.

    Cons

    During parts of the year there were early mornings and some late evening work but we got all the time we put in back in lieu.

    Advice to Management

    Keep giving staff developmental opportunities and training- the HR department offered some amazing courses that more staff should be encouraged to participate in.


  5. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Challenge full-time

    Pros

    - Strong organisational culture with some really great people
    - Fun environment to work in
    - Great organisational mission which employees care about

    Cons

    The organisation is operating in a difficult environment which means it has had to make tough decisions and will have to make many more in the future if it is going to survive


  6. "Programme Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Challenge full-time

    Pros

    Fun people, everyone cares for the young people

    Cons

    The leadership feels out of touch with the rest of the organisation.


  7. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Challenge full-time

    Pros

    Everyone is friendly and dedicated to the organisation's mission
    Allow flexible working

    Cons

    Budget restraints often stop projects that would be really beneficial
    Some roles have limited career prospects

  8. Helpful (1)

    "Great work culture, some missteps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Challenge full-time

    Pros

    The work environment at The Challenge is one of the most supportive I have ever experienced. No scapegoating or blame-culture and a place that always strives to listen and improve when things go wrong.

    Cons

    The director team is quite dysfunctional, and certain directors don't listen to the subject matter experts within their directorates before making changes.

    Advice to Management

    Listen to subject matter experts.


  9. "A great place to work, if occasionally frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Challenge full-time

    Pros

    The people here are largely super talented and dedicated to the work they do

    Cons

    Don't always get the resource to do the things we need


  10. "Good entry-level role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Team Leader in London, England (UK)
    Former Employee - Sales Team Leader in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Challenge full-time (More than 3 years)

    Pros

    -Amazing staff members
    -Feels more like a family due to atmosphere
    -Can gain a wide-range of skills which will help build your CV
    -Make a lot of connections especially in the community

    Cons

    -As a Sales Co-ordinator it is very tiring during peak season and can affect health
    -Sometimes short staffed and have to do extra hours (not extra pay though)
    -Sometimes difficult convos need to be had in regards to some employees' behaviour. But there is a desire not to upset anyone, which means some behaviour is often overlooked
    -Too much "forced-fun"- You have to take part in social activities which are usually very frequent.


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