The Charlotte Observer Reviews | Glassdoor

The Charlotte Observer Reviews

Updated June 1, 2017
36 reviews

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2.2
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Ann Caulkins
22 Ratings

36 Employee Reviews

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  1. "it was alright..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Charlotte, NC
    Current Employee - Anonymous in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Charlotte Observer (Less than a year)

    Pros

    nice people good hours nice office

    Cons

    did not like my manager at all

    Advice to Management

    don't be 2 faced


  2. "Advertising- Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Charlotte Observer full-time (Less than a year)

    Pros

    -Nice office in Uptown.
    There is literally nothing else good about this company. Run, run very fast in the other direction.

    Cons

    -Horrific upper management. Totally clueless. They just push impossible goals on you that are complete nonsense then do nothing to help you achieve these ridiculous sales quotas.
    -Micromanaged
    -Outdated equipment, CRM, and products.
    -Poor commission structure.
    -No upward mobility.
    -Unfortunately I did not feel that the other employees were welcoming to new people. Everyone is so worried about their own job they have no time for anything else.
    -Newspaper industry is a sinking ship.
    -IT department was outsourced to India. Have fun with that.
    -Just look at The Charlotte Observer reviews on Yelp. Enough said.

    Advice to Management

    -Change everything.
    -Bring in new younger people that know how to sell technology based products and know what direction to take the company in.
    ...or don't. Not sure the ship can get turned around in any circumstance.

  3. "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Charlotte Observer full-time

    Pros

    there are no pros here

    Cons

    they treat employees like they are dumb children

    Advice to Management

    go back to school


  4. "Could be great job...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Charlotte, NC
    Former Employee - Sales Representative in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at The Charlotte Observer full-time (More than a year)

    Pros

    Good salary and benefits some managers clearly trying but they often leave.

    Cons

    Point system, outdated monthly quotas, and managment that is patronizing.

    Advice to Management

    Stop useless weekly meeting/ contests and adopt a professional style of management. If you knew what was being said behind your backs and the clique mentality you might avoid the high turnover.


  5. Helpful (1)

    "Torturous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Charlotte, NC
    Former Employee - Finance in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    I worked at The Charlotte Observer (More than 5 years)

    Pros

    People working there puts their best efforts in.

    Cons

    Those that are still there work so hard that they could care less. No raises. No bonuses. Upper management only care about their paycheck. Doesn't care about employees who work their butts off and a lot of those employees just take the work abuse because they have been there so many years they fear they won't find another job. One person enters work some ones two for a state...and they refuse to pay the employees. Moved to a new building that they cannot afford...the afford it by layoffs

    Advice to Management

    If you pay and value employees you would get good qualified people who likes to work for you.


  6. "Great employees dedicated to serving readers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Charlotte Observer full-time

    Pros

    Smart, funny, dedicated employees make The Charlotte Observer an interesting and generally good place to work. They take service to readers seriously, turning out great journalism daily.

    Cons

    Continual revenue challenges have led to numerous budget cuts and layoffs, creating more work for those that are left.

    Advice to Management

    Be mindful of the stress on your employees.


  7. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Collaborative environment, supportive immediate supervisor

    Cons

    Lack of investment in growth

    Advice to Management

    Focus on long-term goals instead of short-term financial gains

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Newsroom in Charlotte, NC
    Former Employee - Newsroom in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fantastic coworkers, fantastic new office in uptown.

    Cons

    Long crazy hours, having to pay crazy prices for parking.

    Advice to Management

    Listen to the employees


  9. "Lot of good people, bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are a lot of hardworking people that do a lot of good despite the situation they're put into.

    Cons

    Newsroom leadership is out of touch. They only speak in corporate talk and don't understand the realities of the industry. They're grasping at thin air. There's no future at this company unless there are big changes. Benefits are below average and so is pay.

    Advice to Management

    Do everyone a favor and leave! Or at least stop surrounding yourself with yes men!


  10. "Advertising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Charlotte Observer full-time (More than 5 years)

    Pros

    You get to work with a wonderful group of people who work hard despite daily challenges.

    Cons

    Management is in denial on every level. Lack of true leadership and knowledge of where or how the company must move forward to succeed.

    Advice to Management

    Listen to your people and stop blaming them for problems created by you. Lead by example and not fear. Your team is a reflection of your work and if the job is not getting done look in the mirror. Stop manageing up and take time to listen to your people and be a true leader. I promise your people want to succeed if they feel empowered and supported to do this.


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