The Cheesecake Factory Employee Reviews about "benefit"
Updated May 25, 2023
Found 475 of over 5K reviews
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Top Review Highlights by Sentiment
- "Good money and very flexible" (in 383 reviews)
- "Pay was good They will make you work multiple stations at once It is always busy" (in 195 reviews)
- "There are so many great people that are willing to help you to succeed in your career especially the chefs." (in 195 reviews)
- "great food and coworkers and service and cheesecake" (in 177 reviews)
- "Benefits great company to work for they will take care of you lots of room to advance can move anywhere" (in 148 reviews)
- "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked." (in 367 reviews)
- "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher" (in 260 reviews)
- "Long hours and some General Managers that do not respect your days off can make things difficult." (in 227 reviews)
- "Racial insensitivity and obvious favoritism." (in 84 reviews)
- "No breaks to smoke or eat" (in 42 reviews)
Ratings by Demographics
This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.
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Reviews about "benefit"Return to all Reviews
- Current Employee, more than 3 years★★★★★
Decent money, but get used to holidays and feeling like you don't matter at all.Apr 6, 2015 - Bartender/Server in Wayne, NJRecommendCEO ApprovalBusiness Outlook
-decent money -opportunities to move up/ promotions -staff discount -free meals for double shifts -they attempt to train everyone well and give everyone appropriate knowledge to succeed -food is good, easy to sell -overall staff is welcoming and helpful -suggested gratuity is printed on the bottom of every check and credit card receipt -ability to get shifts covered/ flexible schedule (use of hotschedules) -at my location you can get your shifts covered instead of calling out by offering monetary insentives for others to pick up your shifts -aside from holidays, it is almost always quite busy especially compared to other restaurants -health benefits available: you have to pay for them and you are required to work a certain # of hours each week to keep them
-guests expect everything for free and many are rude and insulting to staff -there are no automatic gratuities any longer -plan on working every holiday for your entire employment w/ this company -vacation time accrues, but who cares because it is only minimum wage, which when taken is completely eaten by taxes. -1) competent kitchen, 2) competent food runners, 3) competent management, 4) busy enough to make money: pick two. -management is mostly extremely poor -knowledge expected by the company is honestly a quite ridiculous amount, even though the training is somewhat thorough, the extensive knowledge required, is for the large part, unattainable -veteran staff are overworked and relied upon with no gratitude shown -management plays favorites often: certain rules only apply to certain people, if you aren't liked you will be fired one way or another, and only certain staff's guest surveys are posted for everyone to read. -Sundays are required because all of the guests on Sundays are difficult to please and a large majority of them don't tip. -if you have a guest walk-out, you are blamed as inattentive server and forced to pay for their meal or be documented -high turn-around -high suggested tip out amounts -if you do not document your cash and credit tips (separately) and tip out amounts each night for your personal records, you are sometimes required to claim more than you make if you fall short of what you "should be making" according to your salesContinue reading
- Former Employee★★★★★
Coworkers made the workplace enjoyableAug 25, 2022 - Busser/RunnerRecommendCEO ApprovalBusiness Outlook
friendly co-workers & great environment to feel productive for entire shift
management lacking in making changes to benefit the workload & occasionally hiring anyone to fill in empty positions
- Former Employee★★★★★
Very rewarding if you can handle the lon,g irradic hours and the stress of chaos managment.Aug 26, 2011 - ManagerRecommendCEO ApprovalBusiness Outlook
- Great benefits and 401k - Exceptional pay for the restaurant field. 95% salary and 5% bonus. - Company growth is positive. Even in tough economic times - Very structured and organized at all levels above operational managment - Fun enviroment to work (sometimes)
- Quality of life. If you live to work this is the place for you. Family comes second. - Irradic schedules. Close to open shifts happen on a some what regular basis. You may close one week, then open for one week' and then back to close' etc. You may close the restaurant (1am) and then be at a meeting the next morning (8-9am), and then come back for your shift at 4pm. - Shifts Usually run 9-12 hours.(50-70 weekly) You never know what may happen. - No sick days. if you become ill you better hope that the one manager that is off is available to work. - Working 6 - 10 days in a row happens often. Sometimes by surprise -Ultimately, it all comes down to your quality of life.Continue reading
- Current Employee★★★★★
Great benefitsMay 5, 2021 - ServerRecommendCEO ApprovalBusiness Outlook
The health benefits are amazing a little on the expensive side but still for being in a restaurant You can make good money and there is automatic gratuity on parties 8+
If others don’t do their job you’ll have to
- Former Employee★★★★★
The Cheesecake Factory is a enjoyable place to work.Jan 1, 2012 - Waitress in Frisco, TXRecommendCEO ApprovalBusiness Outlook
The Cheesecake Factory is much busier than other restaurants so it's easy to make good money. At the location I worked I got along with everyone really great. They also have higher ticketed items with will also increase tips. The side work really isn't bad either. At least compared to other restaurants I have worked at. The full-time benefits are really good but you have to be employed there for six months to be eligible.
The uniforms are a pain. They are all white and stain easily being that you are dealing with food all day long. They are very picky about the uniforms. They will send you home if your shoes and uniform are dirty as well if your apron and shirt are not pressed. It makes getting ready for work definitely more time consuming. It was not fun coming home from a late shift and having to treat stains and wash your dirty uniform because you had a shift the next morning.Continue reading
- Former Employee, more than 5 years★★★★★
Company comes before employeesNov 29, 2021 - Bar LeadRecommendCEO ApprovalBusiness Outlook
Can make some decent cash. Flexible hours. Usually great co-workers
Management is mediocre at best. All locations are based off of CA restaurants and how busy they are. Management seems to let employees do their jobs half the time until it comes time for them to reap the benefits
- Former Employee, more than 1 year★★★★★
Kitchen ManagerJan 16, 2018 - Kitchen ManagerRecommendCEO ApprovalBusiness Outlook
Very competitive pay, consecutive days off, paid sick days, good vacation and 401k matching structure. Stores have 8-12 managers and understand the need for multiple managers for shifts (also keeps you from working 12-14 hour days). Shorter days during slow times (8 hours for FOH/10 standard for BOH regardless of business). Extremely well laid foundation for policies, procedures, and you can find pretty much any information you need via their company website. Good and affordable insurance as well as paid life/disability and a host of other benefits. Self driven promotional work; promotion and pay increases aren't tied up waiting for spots to open, tons of advancement opportunity.
Lots of moving parts (40 to 60 employees on a shift depending on the day) which isn't necessarily a con. The menu is extremely complex, and takes around 6 months as an outside hire to really understand it. The culture is structured but very localized depending on the GM and EKM how they likes to enforce and run things.Continue reading
Thanks so much for leaving this great review! We couldn't be more pleased that you had such a great experience with us. Thank you for being a part of our family, and we certainly hope you'll consider rejoining the company again down the line!
- Former Employee, less than 1 year★★★★★
Server positionApr 2, 2016 - Server in Honolulu, HIRecommendCEO ApprovalBusiness Outlook
Excellent training program. Very good management in general. Some wonderful caring coworkers. Busiest restaurant in the island. Very consistent, specially at dinner hours.
Long hours with no time to rest. They say you can eat bread and soup at any time, but when you work in the busiest restaurant of the island you really have no time unless you forget your guests needs, after 6hours without a break to eat properly it doesn't seem human. You are not told when you are in training for server that you will have one food run shift a week. Your average daily tip will go down with that. It's Waikiki, most of your guests are tourist and the tip average will be low, from 10% to 15%. sometimes they won't tip because they don't know... The tip out ends up reaching 40% of your tips. They also say ask anytime you have a question and be welcoming to new coworkers, unfortunately too much salty attitudes, in special from bartenders. Sorry but great benefits doesn't make this one of the 100 best companies to work for by itself. It's organized and structured and in theory very good but the reality is another perspective.Continue reading
- Current Employee, less than 1 year★★★★★
Love but hateApr 20, 2017 - Prep Cook in Phoenix, AZRecommendCEO ApprovalBusiness Outlook
Benefits great company to work for they will take care of you lots of room to advance can move anywhere
Management only cares for them self will hire anyone off the street that can walk or talk no brakes on you day will work 4 doubles in a week and not hit over time will close one day open the next making it a revolving doorContinue reading
- Current Employee, more than 10 years★★★★★
It's called a Great Place to Work for a reason!May 5, 2023 - Corporate StaffRecommendCEO ApprovalBusiness Outlook
The Cheesecake Factory is such a fun place to work thanks to all my fantastic co-workers. There is a true spirit of team work and I feel genuinely cared about. The benefits are comparable to other similar sized companies and companies with the sector and promotion from within is prevalent.
While we do promote form within, some positions may not have many opportunities for advancement as those in leadership positions tend to stay with the company long term.
The Cheesecake Factory Response
Recruitment Marketing Manager