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The Cheesecake Factory

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The Cheesecake Factory

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The Cheesecake Factory Employee Reviews about "break"

Updated May 25, 2023

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Found 4,893 of over 5K reviews
3.7
68% Recommend to a Friend
The Cheesecake Factory Chairman and CEO David Overton
75% Approve of CEO

Found 134 of over 5K reviews

3.7
68%
Recommend to a Friend
75%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
2,017 Ratings

What people are saying about The Cheesecake Factory

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Top Review Highlights by Sentiment

Pros
  • "Good money and very flexible(in 383 reviews)
  • "Pay was good They will make you work multiple stations at once It is always busy(in 195 reviews)
  • "There are so many great people that are willing to help you to succeed in your career especially the chefs.(in 195 reviews)
  • "great food and coworkers and service and cheesecake(in 177 reviews)
  • "Benefits great company to work for they will take care of you lots of room to advance can move anywhere(in 148 reviews)
Cons
  • "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked.(in 367 reviews)
  • "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher(in 260 reviews)
  • "Long hours and some General Managers that do not respect your days off can make things difficult.(in 227 reviews)
  • "Racial insensitivity and obvious favoritism.(in 84 reviews)
  • "No breaks to smoke or eat(in 42 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.

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Reviews about "break"

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134
  1. 5.0
    Former Employee

    Great place to have a part time job

    Jun 14, 2021 - Runner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The hourly pay was fair and you get food while on your break.

    Cons

    None that I can think of

    Be the first to find this review helpful
  2. 1.0
    Former Employee, less than 1 year

    Don't work here

    Jul 1, 2017 - Prep Cook/Dishwasher in Fresno, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Reduced meal on breaks and free coffee

    Cons

    Management turned horribly lazy after restaurant opened. Favoritism. New employees were in charge of dishwashers. People acted as if they were doing work to make themselves look good. Managers do NOT care about you. Had an accident and when asking for help a manager told me to go away and get back to work because they were busy. Talked to other staff members, waiters did not split tips properly. Worked 80+ hours a week. Break and shift meal not guaranteed. Almost no days off. Staff came in drunk and smelling like weed. Also saw employees taking liquor. Helped prep food but no additional pay. No career advancement. Working here is like running a race and everyone is told they're in 1st place and that they're going to be rewarded.

    Continue reading
    3 people found this review helpful
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  4. 5.0
    Current Employee

    Nice place to work.

    Dec 19, 2019 - Dishwasher in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meal break and work breaks are available.

    Cons

    Not enough days and hours.

    Continue reading
    Be the first to find this review helpful
  5. 1.0
    Current Employee

    Horrible place to work!

    Dec 14, 2011 - Server in Buckhead, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to eat free food in the training. If you are a seasoned server, there is great earning potential with the "turn and burn" method. It is almost always busy.

    Cons

    Guests are mostly tourists and tip less than 10%, they are also rude. Management makes you feel horrible about making small mistakes. Management likes to disappear into the office at the end of a shift. The service staff doesn't work as a team. Bussers ignore stations when servers don't give them extra tips. Kitchen will presell 80% of the tickets making food runners and servers wait for the food. The glassware, plates and silverware are excessively dirty all of the time. The floors are very slippery even with sfc. The management doesn't intervene when employees are being rude to eachother. They do not allow you to take even a 15 minute break when working a double shift. Praise is only given to good shop reports and kitchen employees. The management plays favorites and the employees are afraid to speak up in fear of losing their jobs.

    Continue reading
    2 people found this review helpful
  6. 1.0
    Former Employee

    No Growth, Breaks & Bad Management

    Feb 26, 2015 - Dessert Finisher/Barista in Sugar Land, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay was decent & good coworkers. Company is always busy.

    Cons

    Working over 10 hours on your feet with NO given break was unfair & illogical. The managers don't know what they're doing & would constantly over work you without appreciation & would only have 1 employee do everything especially if you're the only staff in that department for the day. If you have any fractures, I advise you not to work here if you break something you'll receive no workers comp & will fight against you for unemployment.

    Continue reading
    3 people found this review helpful
  7. 4.0
    Current Employee, less than 1 year

    great staff

    Nov 12, 2019 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    customers are nice, staff is fun

    Cons

    long work days with few breaks

    Be the first to find this review helpful
  8. 3.0
    Current Employee, more than 1 year

    Store management depends on experience

    Oct 15, 2012 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked at two cheesecake factories, one with very good management and one with poor management. I made good money at each, mainly due to the volume of customers not the quality of the tips.

    Cons

    Long shifts with no breaks if it is busy Had to tip out a lot based on total sales, not based on tips received.

    Be the first to find this review helpful
  9. 5.0
    Former Employee

    Front desk

    Nov 15, 2021 - Host 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule Employee discount Managers Great about breaks

    Cons

    Toxic employee environment Rude customers Really busy Stressful

    Be the first to find this review helpful
  10. 4.0
    Current Employee, more than 1 year

    current full time server in Sugar Land, TX

    Oct 23, 2018 - Server in Luxembourg
    Recommend
    CEO Approval
    Business Outlook

    Pros

    What I like about this company is that you are given the chance to proof your work capabilities and once proven to management you have unlimited potential to make money. My colleagues are my family and my managers are just as kind. I love how the company actively participates in giving back to the community. We keep things up with trends by introducing new menus every 6 months.

    Cons

    Long hours usually without breaks or very short breaks in between tables. gratutity is no longer allowed and parties on the weekend are the worse (sometimes you make NO money). Food running shifts are stupid and a waste of time considering it isn't hourly. I like to refer to it as a charitable shift because the compensation is a joke.

    Continue reading
    Be the first to find this review helpful
  11. 4.0
    Current Employee, less than 1 year

    A very fast paced job

    May 17, 2015 - Hostess 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the co-workers are super nice

    Cons

    It would be nice to have more than a 30 min break when working a double

    Be the first to find this review helpful
Viewing 1 - 10 of 134 Reviews
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We’re known for our generous portions, large menu, and delicious slices of cheesecake, but we also create big opportunities for our people...More

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Company Updates

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The Cheesecake Factory

40 days ago

Company News
We’re so excited to share that The Cheesecake Factory has been named to the Fortune 100 Best Companies to Work For® list for a 10th consecutive year! This list is largely determined by an anonymous employee survey that measures attributes describing an outstanding work experience including high levels of trust, respect, pride, communication and camaraderie as well as the company’s broader community impact - all areas we strive to excel in. We can't wait to see what the next 10 delicious years bring.
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Introducing the 2023 100 Best Companies to Work For list
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The Cheesecake Factory

67 days ago

Company News
Meet our Women's Network Group (WNG)! Since 2014, WNG has helped facilitate the professional growth of managers across our Cheesecake Factory, Grand Lux Cafe and North Italia restaurants. WNG members have described the program as a safe space to address challenges and concerns within their restaurants and the industry without judgement. Monthly learning groups and webinars allow members to collaborate on development projects and build connections with women across the company. Women are also paired with a GM or EKM mentor outside of their area who they can meet with, learn from and lean on for support. As one member shared, “Talking to my mentor and the other women in the group has really inspired me and helped me keep my passion and drive to impact as much as I possibly can every single shift.” Another said, “This group has helped me so much in my career. WNG is a forever bond, a sisterhood I have with amazing women that are in leadership that can support and mentor other women.”
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The Cheesecake Factory Photos

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The Cheesecake Factory photo of: Cheesecake
The Cheesecake Factory photo of: Group photo through the expo line
The Cheesecake Factory photo of: Our cooks are best of friends - a big kitchen makes for big friendships
The Cheesecake Factory photo of: Kitchen Managers sharing a quick laugh
The Cheesecake Factory photo of: Front of House Group Picture - Best friends!
The Cheesecake Factory photo of: Two of our designated trainers sharing a laugh over a cheesecake.
The Cheesecake Factory photo of: Cooks celebrating the opening of the newest restaurant
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