The Cheesecake Factory Employee Reviews about "coworker"
Updated May 25, 2023

Found 357 of over 5K reviews
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Top Review Highlights by Sentiment
- "There are so many great people that are willing to help you to succeed in your career especially the chefs." (in 195 reviews)
- "Benefits great company to work for they will take care of you lots of room to advance can move anywhere" (in 148 reviews)
- "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked." (in 367 reviews)
- "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher" (in 260 reviews)
- "Long hours and some General Managers that do not respect your days off can make things difficult." (in 227 reviews)
Ratings by Demographics
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Reviews about "coworker"
Return to all Reviews- Current Employee★★★★★
Pros
Good to place to eat at
Cons
Bad energy Inconsistent and unreliable coworkers
- Current Employee, less than 1 year★★★★★
Pros
half off food when working and 25% off on your off day. All the coworkers get along and its a fun work environment and a great job to gain experience from and work multiple job titles at
Cons
phases you often so you work only a few hours when promised a different amount for that day or week.
- Former Employee, less than 1 year★★★★★
Pros
None that I can think of except a few individual coworkers I’ve built good relationships with. Some managers were great, about half.
Cons
I have worked at companies before where the management was great. Almost all of my jobs in the past I loved, but the Cheesecake Factory is currently not that. People talk and talk and talk. Instead of working, servers are on their phones. I used to work at a restaurant where they told us not to be on phones because of the bacteria that can be spread from hand to phone to food contact. Half the time the cooks don’t even wear gloves. Most of the servers don’t even like working there and constantly complain. Every time I walk in it feels like I have to wade through water just to feel like I’m making a difference. It is absolutely ridiculous. I have never worked anywhere where people talk behind your back, are intrusive and will spy on you and who you talk to.
Continue reading - Former Employee, less than 1 year★★★★★
Toxic Work Environment at TCF at Dolphin Mall
Aug 2, 2022 - Baker/Barista in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Good hourly rate compared to most basic jobs: $14; different food purchasing options for employees (discounts or free)
Cons
Lack of management presence compounded the issue of employees in the bakery behaving disrespectfully and aggressively towards guests and coworkers. It was a nightmare working with such awful people.
Continue readingThis is concerning to read and we want to learn more. Please reach out to the CARELINE.
- Current Employee★★★★★
Pros
Awsome food and tips, great benefits and a fun place to work.
Cons
Coworkers can be picky and unhelpful as well as clicky
- Former Employee, more than 1 year★★★★★
Easy to be taken advantage of
Jan 2, 2013 - Server in Glendale, CARecommendCEO ApprovalBusiness OutlookPros
Hiring for front of house is reasonably selective which results in a solid team of competent coworkers who are generally friendly and helpful. Very flexible schedule.
Cons
Unpleasant clientele is more than willing to take advantage of the policy to offer free meals for any sort of complaint. Example: A guest eats his entire dish, asks for a manager and says it "tastes funny" gets the meal that he already ate for free.
- Former Employee, more than 1 year★★★★★
Pros
none you are overworked and unappreciated.
Cons
I was sexually harassed and groped by my coworkers for upwards of 3 months destroying the trust I have in the industry altogether.
Continue reading - Former Employee, more than 1 year★★★★★
Good place to work part-time or full time if you want to make a career out of it
Apr 19, 2022 - ServerRecommendCEO ApprovalBusiness OutlookPros
- flexible schedule - promotes management within for outstanding employees (I can think of at least 2 coworkers that were promoted from server to manager) - they have many locations nationally so it's easy to relocate to another cheesecake if you need to move regions/states
Cons
- this could only be a problem at specific locations, but where I worked I would sometimes have to deal with hostile kitchen staff who could make the shift a little difficult.
Continue reading - Former Employee, more than 3 years★★★★★
Don’t get comfortable
Jun 23, 2021 - Barista in Fort Lauderdale, FLRecommendCEO ApprovalBusiness OutlookPros
If you work well under pressure the tips are usually worth it. You also get pretty steady schedules and your coworkers usually want more hours so they’re always willing to do trade-offs with you. The restaurant also gives employees free meals so that’s a plus that you don’t have to pay for food all the time. And if you want to venture off into other positions there’s lots of opportunities to do so.
Cons
The bakery can be unorganized and extremely busy. You will have to work fast during dinner rush and lunch rush and then the day before holidays you won’t be able to get off because those are usually large order days for desserts, so they are considered blackout days you can’t have off.
Continue reading - Former Employee, less than 1 year★★★★★
Would not suggest someone work here
Oct 19, 2017 - Anonymous Employee in Aventura, FLRecommendCEO ApprovalBusiness OutlookPros
Good pay, fast paced, you can easily be promoted and be paid $15 an hour as a cashier
Cons
Coworkers were rude and aggressiver
The Cheesecake Factory Response
Recruitment Marketing Manager
One-star reviews hurt. We're so disappointed that you had such a negative experience working with us. If any staff members made you feel uncomfortable or were acting in a way that wasn't in line with our culture and policies, we hope you felt comfortable enough notifying a manager or staff relations. One of our TOP priorities is creating a great work environment with great people. Great people give great experiences to our guests , which is what we're all about. Even though you no longer work for us, you can still call our staff relations department at any time to discuss any personnel issues. Our number is 818-871-3000. We hope you won't let this experience deter you from considering us again in the future as an employer!
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The Cheesecake Factory Response
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