Cover image for The Cheesecake Factory
Logo
See All Photos

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory

Add a Review

The Cheesecake Factory Employee Reviews about "favoritism"

Updated May 25, 2023

Verify your email to use filters. Having problems? Resend email
Found 4,893 of over 5K reviews
3.7
68% Recommend to a Friend
The Cheesecake Factory Chairman and CEO David Overton
75% Approve of CEO

Found 129 of over 5K reviews

3.7
68%
Recommend to a Friend
75%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
2,017 Ratings

What people are saying about The Cheesecake Factory

Join the conversation on
Join the conversation on

Got a burning question about The Cheesecake Factory? Just ask!

On Fishbowl, you can share insights and advice anonymously with The Cheesecake Factory employees and get real answers from people on the inside.

What's Fishbowl
Ask a Question

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
  • "Good money and very flexible(in 374 reviews)
  • "There are so many great people that are willing to help you to succeed in your career especially the chefs.(in 196 reviews)
  • "Pay was good They will make you work multiple stations at once It is always busy(in 195 reviews)
  • "great food and coworkers and service and cheesecake(in 176 reviews)
  • "benefits were good in terms of insurance and all of that(in 152 reviews)
Cons
  • "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked.(in 359 reviews)
  • "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher(in 261 reviews)
  • "Long hours and some General Managers that do not respect your days off can make things difficult.(in 227 reviews)
  • "Favoritism is rampant.(in 86 reviews)
  • "No breaks to smoke or eat(in 44 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.

Want more demographic options?

Reviews about "favoritism"

Return to all Reviews
129
  1. 3.0
    Former Employee

    Server

    Feb 5, 2021 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Majority of the time fun environment.

    Cons

    Management plays favoritism and goes by seniority

    Be the first to find this review helpful
  2. 5.0
    Current Employee

    Great company with many opportunities to succeed

    Feb 17, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great co-workers, very friendly and supportive. Managers are added to the store as sales rise, so more success means more managers who are less stressed Customers are very diverse and tips are reflective of service for the most part.

    Cons

    Favoritism with some of the managers can be unfair during shift assignments throughout the week.

    Be the first to find this review helpful
  3. Join the The Cheesecake Factory team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 3 years

    Server

    Dec 30, 2015 - Server & Shift Leader in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours. Gain seniority if you are working there for many years. Gain experience in food knowledge and business. Work with different types of people.

    Cons

    No Management leadership. Plays favoritism and does not put enough focus on the resources you need to do your job correctly and efficiently. Staff is so big that some people get unnoticed and ignored.

    Continue reading
    Be the first to find this review helpful
  5. 4.0
    Former Employee, more than 1 year

    Good pay/Lots of hours

    Dec 22, 2021 - Team Lead/Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For the pay it was worth the stress at the time. Met lots of interesting people.

    Cons

    Lots of hours with no breaks. condescending, underqualified management. Racial insensitivity and obvious favoritism.

    Continue reading
    Be the first to find this review helpful
  6. 2.0
    Former Employee

    Server

    Oct 17, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, decent employee discounts.

    Cons

    Horrible unjust and unfair upper management. Some floor managers were great. Extremely apparent favoritism and very hard to move up as far as getting more decent sections.

    Continue reading
    Be the first to find this review helpful
  7. 3.0
    Former Employee, more than 3 years

    It was an appropriate job for the time being.

    Dec 31, 2016 - Server in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible. Most of the time it was a fun environment to work in. Food is good. Great job for students or as a second job.

    Cons

    Uniforms suck. High volume restaurant that also reflects in the variety of customers; good and bad. Management was at times odd. Lots of favoritism and pressure. Seemed like management would turn a blind eye to somethings, even managers that would act or say inappropriate things to other employees.

    Continue reading
    1 person found this review helpful
  8. 3.0
    Current Employee

    Great place to work while you"re in school

    Aug 23, 2011 - Server in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility with schedules thanks to Hotschedules Great co-workers - we're family Nice Location Better pay than most chains in town New employee discount policy Good benefits

    Cons

    No room for growth/advancement. Long hrs. Favoritism Wish CCF would simply tell a guest no when they're being ridiculous - the seasoned employees - some act like they can do whatever they want or whatever they don't want to do. They slam every new hire and scoff at their mistakes - that's great for morale.

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Former Employee, less than 1 year

    Nice place to work

    Apr 13, 2021 - Dessert Finisher/Barista 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -relatively easy day-to-day work that can easily be learned over time

    Cons

    -clear favoritism that resulted in letting a lot of stuff slide

    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Good staff, Good environment

    May 6, 2021 - Busser/Runner in Escondido, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people around, solid team in specific areas

    Cons

    Mediocre management and favoritisms in all areas

    Be the first to find this review helpful
  11. 5.0
    Former Employee, more than 5 years

    Great place to work

    Feb 13, 2020 - Server in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, fun environment, amazing training

    Cons

    Just like any other restaurant there are ego's and corporate favoritism

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 129 Reviews
</>Embed

Popular Careers with The Cheesecake Factory Job Seekers

JobsSalariesInterviews

Work at The Cheesecake Factory? Share Your Experiences

The Cheesecake Factory logo
or

Affiliated Companies

The Cheesecake Factory Careers

Cover image for The Cheesecake Factory

We’re known for our generous portions, large menu, and delicious slices of cheesecake, but we also create big opportunities for our people...More

  • Let's Do Big Things
  • Our People Make Us a Great Place to Work
  • Global Dev.
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

The Cheesecake Factory

40 days ago

Company News
We’re so excited to share that The Cheesecake Factory has been named to the Fortune 100 Best Companies to Work For® list for a 10th consecutive year! This list is largely determined by an anonymous employee survey that measures attributes describing an outstanding work experience including high levels of trust, respect, pride, communication and camaraderie as well as the company’s broader community impact - all areas we strive to excel in. We can't wait to see what the next 10 delicious years bring.
Shared image - Introducing the 2023 100 Best Companies to Work For list
Introducing the 2023 100 Best Companies to Work For list
fortune.com
Logo

The Cheesecake Factory

67 days ago

Company News
Meet our Women's Network Group (WNG)! Since 2014, WNG has helped facilitate the professional growth of managers across our Cheesecake Factory, Grand Lux Cafe and North Italia restaurants. WNG members have described the program as a safe space to address challenges and concerns within their restaurants and the industry without judgement. Monthly learning groups and webinars allow members to collaborate on development projects and build connections with women across the company. Women are also paired with a GM or EKM mentor outside of their area who they can meet with, learn from and lean on for support. As one member shared, “Talking to my mentor and the other women in the group has really inspired me and helped me keep my passion and drive to impact as much as I possibly can every single shift.” Another said, “This group has helped me so much in my career. WNG is a forever bond, a sisterhood I have with amazing women that are in leadership that can support and mentor other women.”
Shared image
See all

The Cheesecake Factory Photos

+ Add Photo
The Cheesecake Factory photo of: Cheesecake
The Cheesecake Factory photo of: Group photo through the expo line
The Cheesecake Factory photo of: Our cooks are best of friends - a big kitchen makes for big friendships
The Cheesecake Factory photo of: Kitchen Managers sharing a quick laugh
The Cheesecake Factory photo of: Front of House Group Picture - Best friends!
The Cheesecake Factory photo of: Two of our designated trainers sharing a laugh over a cheesecake.
The Cheesecake Factory photo of: Cooks celebrating the opening of the newest restaurant
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

The Cheesecake Factory Job Seekers Also Viewed

Red Robin

3.4

3,774 Reviews
Compare

Glassdoor has 5,002 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.