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The Cheesecake Factory

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The Cheesecake Factory

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The Cheesecake Factory Employee Reviews about "long hours"

Updated Dec 5, 2021

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Found 4,829 of over 5K reviews
3.7
64% Recommend to a Friend
The Cheesecake Factory Chairman and CEO David Overton
71% Approve of CEO

Found 370 of over 5K reviews

3.7
64%
Recommend to a Friend
71%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
1,977 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good money and very flexible(in 369 reviews)
  • "There are so many great people that are willing to help you to succeed in your career especially the chefs.(in 188 reviews)
  • "great food and coworkers and service and cheesecake(in 179 reviews)
  • "Pay was good They will make you work multiple stations at once It is always busy(in 179 reviews)
  • "benefits were good in terms of insurance and all of that(in 143 reviews)
Cons
  • "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked.(in 351 reviews)
  • "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher(in 256 reviews)
  • "Long hours and some General Managers that do not respect your days off can make things difficult.(in 226 reviews)
  • "Too much favoritism!(in 83 reviews)
  • "No breaks to smoke or eat(in 41 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.

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Reviews about "long hours"

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370
  1. 4.0
    Former Employee, more than 5 years

    Great Company

    Jan 17, 2017 - Senior Restaurant Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working for a company that takes pride in everything it does can be a wonderful experience. Great benefits and stock options for managers and excellent salaries.

    Cons

    Long hours and some General Managers that do not respect your days off can make things difficult.

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    1 person found this review helpful
  2. 3.0
    Current Employee, more than 1 year

    Server/Bartender

    Jul 20, 2015 - Server/Bartender in Trumbull, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for that definitely teaches and pushes you to give excellent customer service. Very flexible hours as long as you are non waiver about your availability up front.

    Cons

    Extremely high standards which should but does not equate to auto gratuity. Maybe some states but not CT. Must be able to memorize and speak intelligibly about 28 page menu.

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  4. 3.0
    Former Employee, less than 1 year

    Good money - high stress

    Jan 10, 2019 - Food Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cheesecake Factories are always located in really busy areas with lots of foot traffic which means great tips! If you can serve here, you can serve anywhere.

    Cons

    Very corporate (depending on if you like that or not) and long hours. One time I worked a 15-hour shift because we were so busy and short staffed.

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  5. 5.0
    Former Employee, more than 1 year

    Good Company overall

    Aug 4, 2013 - Bartender in Chestnut Hill, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good workers are taken care of. Long hours but usually there was money to be made if you didn't mind working. As far as restaurant jobs go, Cheesecake Factory is one of the better ones out there. Benefits are offered and the company is growing so there is room to move up in the company if that is your goal. For many people who are just there as a temporary landing spot while they figure out what they want to do, it's a good place to work where you can make good money in an entry level job.

    Cons

    Corporate Culture sometimes limiting. Sometimes long hours expected of staff

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  6. 5.0
    Former Employee, less than 1 year

    Good place to work, plenty of hours

    Nov 27, 2021 - Dishwasher 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    .plenty of hours and Good pay

    Cons

    Long hours and very fast paced

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  7. 5.0
    Current Employee, more than 3 years

    Great place

    Jul 7, 2022 - Bartender in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome money and friends and

    Cons

    Long hours and very stressful

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  8. 1.0
    Former Employee, less than 1 year

    Hostess is also greeter, maintenance man, lost and found, busser, security, and janitor.

    Aug 12, 2013 - Hostess in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get a 50% off meal but employee meal discount is invalid for most dishes. You can use your 50% for some cheap chicken littles or some cheaper worthless dishes like salad. No steak, no no no..

    Cons

    You are the busier, janitor, highchair carrier, stroller parker, etc. You work long hours and have to clean the bathroom and refill all the napkins. Also, no tips at all. You walk around all day to look for open tables. You are never at standstill unless you are the greeter which is not likely if you haven't worked long enough...like 5+ year.

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  9. 4.0
    Current Employee

    Pros

    Extremely high volume and high paced environment. We do alot of things well, and are always pushing the envelope to outdo our own accomplishments.

    Cons

    Long hours due to the high volume...tons of knowledge that is imperative you stay up-to-date on. or you will fall behind.

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  10. 4.0
    Current Employee, less than 1 year

    Good company to move up in

    Aug 4, 2017 - Baker/Host/Cashier in Arlington, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can pick up good hours, flexible, free food if you work a double 50% off if you work 1 shift can move up to do about anything in the restaurant

    Cons

    Management is all over the place a lot of different personalities long hours on your feet can get very busy on the weekends!

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  11. 3.0