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The Cheesecake Factory

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The Cheesecake Factory

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The Cheesecake Factory Employee Reviews about "money"

Updated May 25, 2023

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Found 4,893 of over 5K reviews
3.7
68% Recommend to a Friend
The Cheesecake Factory Chairman and CEO David Overton
75% Approve of CEO

Found 779 of over 5K reviews

3.7
68%
Recommend to a Friend
75%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
2,017 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good money and very flexible(in 374 reviews)
  • "There are so many great people that are willing to help you to succeed in your career especially the chefs.(in 196 reviews)
  • "Pay was good They will make you work multiple stations at once It is always busy(in 195 reviews)
  • "great food and coworkers and service and cheesecake(in 176 reviews)
  • "benefits were good in terms of insurance and all of that(in 152 reviews)
Cons
  • "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked.(in 359 reviews)
  • "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher(in 261 reviews)
  • "Long hours and some General Managers that do not respect your days off can make things difficult.(in 227 reviews)
  • "Favoritism is rampant.(in 86 reviews)
  • "No breaks to smoke or eat(in 44 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.

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Reviews about "money"

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779
  1. 5.0
    Former Employee, more than 1 year

    Good Company overall

    Aug 4, 2013 - Bartender in Chestnut Hill, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good workers are taken care of. Long hours but usually there was money to be made if you didn't mind working. As far as restaurant jobs go, Cheesecake Factory is one of the better ones out there. Benefits are offered and the company is growing so there is room to move up in the company if that is your goal. For many people who are just there as a temporary landing spot while they figure out what they want to do, it's a good place to work where you can make good money in an entry level job.

    Cons

    Corporate Culture sometimes limiting. Sometimes long hours expected of staff

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 3 years

    3 years and counting!

    Dec 3, 2018 - Server in Cheektowaga, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture Management cares about employees it is a very busy restaurant so you can make a lot of money as a server flexible schedule

    Cons

    stressful at times lack of necessary tools sometimes favoritism

    Be the first to find this review helpful
  3. Join the The Cheesecake Factory team
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  4. 5.0
    Current Employee

    Flexible hours

    Apr 18, 2023 - Server in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Allows for easy availability changes and there is always someone willing to pick up a shift if you can’t work.

    Cons

    The money is not as good as other restaurants for tips but it is consistent.

    Be the first to find this review helpful
  5. 3.0
    Current Employee, more than 1 year

    Good money but toxic environment

    Dec 22, 2021 - Server in Huntington Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company itself seems to have good values. You made good money there easily if you had good sections; not much side work as a server. I had great co-workers

    Cons

    toxic environment, poor management, and a lot biasness on schedules. you'd have to get along with the right people

    Continue reading
    1 person found this review helpful
  6. 5.0
    Current Employee

    The best in the business!!

    Aug 12, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great training. Great money. Great people. If there is a place where you can be yourself and make great money along the way. This is it!

    Cons

    None. Really the training is very advance. Very exhausting. However your definitely going to be more prepared and set up for success.

    Continue reading
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  7. 5.0
    Current Employee, more than 5 years

    Great company to work for

    Jun 6, 2014 - Server in Mission Viejo, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The management is great and the company is always investing money back into the company. There is also bi-yearly all staff outings that the company pays for

    Cons

    Sometimes you can get a Bad EGG gm or manager.

    Continue reading
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  8. 5.0
    Former Employee, more than 5 years

    Great Experience

    May 7, 2015 - Server in Huntington Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful place to learn invaluable customer service skills. A great opportunity for a restaurant career or a chance to make money while chasing your dreams. I love the annual Thanksgiving feast!

    Cons

    Cons typical of any restaurant job. The all white uniform was horrible.

    Continue reading
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  9. 5.0
    Current Employee, more than 1 year

    server

    Apr 15, 2015 - Server in Canoga Park, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great money and schedule because you can use hot schedules to swap and release shifts.

    Cons

    needing a manager to do a lot of things on our computer system get annoying when you're super busy

    Continue reading
    1 person found this review helpful
  10. 4.0
    Former Employee, more than 5 years

    Server

    Jul 8, 2017 - Server in Cerritos, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Honestly, this company has a lot of resources and makes really good money. That being said, it is a very Top-Down Corporate run place: meaning that you do it their way or you will not last in the company. I've worked at 3 different locations throughout California and the managers (mainly the General Manager) make all the difference in the world. Once you start with the company, it can take time to prove yourself and earn the better shifts. It is pretty easy to make good money even in sections that are not good. It is a lot to take in at first, the menu is huge. The restaurant gets insanely busy and you have a lot to do work wise. But they tend to hire great people, and it has been a wonderful experience. James Frasier of Cerritos, CA, and James Westbrook of South San Jose are the two best GM's you could ever ask for :)

    Cons

    Their business model is to appease any guests that complains enough. I saw this devalue the restaurant and train guests to be needy and difficult.

    Continue reading
    1 person found this review helpful

    The Cheesecake Factory Response

    Recruitment Marketing Manager

    Thank you for leaving this review. Insight like yours is extremely valuable as we continue to think of ways to not only improve the guest experience, but the employee experience as well. We promote a culture of communication, so we certainly hope you've expressed your concerns with your GMs directly (we're thrilled to see you think so highly of them!). We also hope you've utilized our employee feedback collector CakeTalk on the portal. If you're not familiar with it, please ask a manager - we read every suggestion that comes through and have made some significant changes thanks to those suggestions. Thanks for taking the time to leave this review and for being part of our family! We hope you'll consider returning in the future.

  11. 5.0
    Current Employee

    A great place to work.

    Apr 2, 2012 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The environment is always pleasant and your management team does everything in their power to help you succeed. The company also offers great benefits and is flexible with work hours.

    Cons

    As a server the money is never constant and often you have ti fight for the good shifts. It's also very hard and stressful work.

    Continue reading
    Be the first to find this review helpful
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We’re known for our generous portions, large menu, and delicious slices of cheesecake, but we also create big opportunities for our people...More

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Company Updates

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The Cheesecake Factory

40 days ago

Company News
We’re so excited to share that The Cheesecake Factory has been named to the Fortune 100 Best Companies to Work For® list for a 10th consecutive year! This list is largely determined by an anonymous employee survey that measures attributes describing an outstanding work experience including high levels of trust, respect, pride, communication and camaraderie as well as the company’s broader community impact - all areas we strive to excel in. We can't wait to see what the next 10 delicious years bring.
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Introducing the 2023 100 Best Companies to Work For list
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The Cheesecake Factory

67 days ago

Company News
Meet our Women's Network Group (WNG)! Since 2014, WNG has helped facilitate the professional growth of managers across our Cheesecake Factory, Grand Lux Cafe and North Italia restaurants. WNG members have described the program as a safe space to address challenges and concerns within their restaurants and the industry without judgement. Monthly learning groups and webinars allow members to collaborate on development projects and build connections with women across the company. Women are also paired with a GM or EKM mentor outside of their area who they can meet with, learn from and lean on for support. As one member shared, “Talking to my mentor and the other women in the group has really inspired me and helped me keep my passion and drive to impact as much as I possibly can every single shift.” Another said, “This group has helped me so much in my career. WNG is a forever bond, a sisterhood I have with amazing women that are in leadership that can support and mentor other women.”
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The Cheesecake Factory Photos

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The Cheesecake Factory photo of: Cheesecake
The Cheesecake Factory photo of: Group photo through the expo line
The Cheesecake Factory photo of: Our cooks are best of friends - a big kitchen makes for big friendships
The Cheesecake Factory photo of: Kitchen Managers sharing a quick laugh
The Cheesecake Factory photo of: Front of House Group Picture - Best friends!
The Cheesecake Factory photo of: Two of our designated trainers sharing a laugh over a cheesecake.
The Cheesecake Factory photo of: Cooks celebrating the opening of the newest restaurant
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