The Cheesecake Factory Employee Reviews about "pay"
Updated May 25, 2023

Found 648 of over 5K reviews
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Top Review Highlights by Sentiment
- "There are so many great people that are willing to help you to succeed in your career especially the chefs." (in 196 reviews)
- "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked." (in 359 reviews)
- "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher" (in 261 reviews)
- "Long hours and some General Managers that do not respect your days off can make things difficult." (in 227 reviews)
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Reviews about "pay"
Return to all Reviews- Former Employee, more than 1 year★★★★★
Job pays well but alot of work and unorganized
Mar 11, 2022 - Busser/RunnerRecommendCEO ApprovalBusiness OutlookPros
pay is good and cash every night
Cons
bad managers, too many guests, long hours
- Current Employee, more than 3 years★★★★★
Decent money, but get used to holidays and feeling like you don't matter at all.
Apr 6, 2015 - Bartender/Server in Wayne, NJRecommendCEO ApprovalBusiness OutlookPros
-decent money -opportunities to move up/ promotions -staff discount -free meals for double shifts -they attempt to train everyone well and give everyone appropriate knowledge to succeed -food is good, easy to sell -overall staff is welcoming and helpful -suggested gratuity is printed on the bottom of every check and credit card receipt -ability to get shifts covered/ flexible schedule (use of hotschedules) -at my location you can get your shifts covered instead of calling out by offering monetary insentives for others to pick up your shifts -aside from holidays, it is almost always quite busy especially compared to other restaurants -health benefits available: you have to pay for them and you are required to work a certain # of hours each week to keep them
Cons
-guests expect everything for free and many are rude and insulting to staff -there are no automatic gratuities any longer -plan on working every holiday for your entire employment w/ this company -vacation time accrues, but who cares because it is only minimum wage, which when taken is completely eaten by taxes. -1) competent kitchen, 2) competent food runners, 3) competent management, 4) busy enough to make money: pick two. -management is mostly extremely poor -knowledge expected by the company is honestly a quite ridiculous amount, even though the training is somewhat thorough, the extensive knowledge required, is for the large part, unattainable -veteran staff are overworked and relied upon with no gratitude shown -management plays favorites often: certain rules only apply to certain people, if you aren't liked you will be fired one way or another, and only certain staff's guest surveys are posted for everyone to read. -Sundays are required because all of the guests on Sundays are difficult to please and a large majority of them don't tip. -if you have a guest walk-out, you are blamed as inattentive server and forced to pay for their meal or be documented -high turn-around -high suggested tip out amounts -if you do not document your cash and credit tips (separately) and tip out amounts each night for your personal records, you are sometimes required to claim more than you make if you fall short of what you "should be making" according to your sales
Continue reading - Former Employee, less than 1 year★★★★★
good gig
Oct 11, 2020 - Customer Service Representative in King of Prussia, PARecommendCEO ApprovalBusiness OutlookPros
good hours and pay. flexible schedule.
Cons
long commute, and not enough flexibility to work from home
- Former Employee, more than 1 year★★★★★
You're only as good as your worst hostess.
May 16, 2013 - Hostess/Front Desk in Southlake, TXRecommendCEO ApprovalBusiness OutlookPros
Each day was fun and exciting. Even as a host, I became very close to the servers. The environment is pretty laid back as long as you maintain a professional appearance. The managers were always very nice and understanding of your needs. They really took time to get to know each employee as an individual. The pay is good for the amount of work that is expected and you don't have to bus tables which is always a plus.
Cons
As my title states, you are only as good as your worst hostess. If the good hostesses were working, the front desk was like a well-oiled machine. We were fast, efficient, and organized so everyone had a good time and enjoyed their shift. Unfortunately, as with every job, there were a few hostesses who fell below the expectations. These hostesses made the entire shift stressful for everyone because they were sloppy and made many mistakes so the good hostesses were having to pick up the slack.
- Former Employee, less than 1 year★★★★★
Pros
Pay was good They will make you work multiple stations at once It is always busy
Cons
Your legs will hurt and your hands. Very cramp space and you are working with other people
- Former Employee, less than 1 year★★★★★
Pros
Nice, goood food, close to home and fun
Cons
Pay was bad And hours weren’t great
- Former Employee★★★★★
It was good but I had personal problems outside of work that nobody will understand
Sep 21, 2019 -RecommendCEO ApprovalBusiness OutlookPros
They start you of with good pay and once you prove your good they’ll give you a raise
Cons
Too much pressure and high ego
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Pay was okay and the free bread was great.
Cons
Hours iffy and double shifts while still short staffed. Lack of communication
- Current Employee, more than 1 year★★★★★
Good company to work at but the hours and expectations starts to wear on you.
Dec 14, 2014 - BakerRecommendCEO ApprovalBusiness OutlookPros
Co-workers and pay is the biggest pros to working here. My co-workers were always helpful and made some friends. The pay is also good as you can learn different positions to get paid more.
Cons
Managers, hours, expectations are three cons I can think of now. The hours at this specific store are horrible as its open every day out of the year. On holidays there isn't holiday hours if anything the store opens earlier. The managers are another issue as they tend to give poor hours. An example of this is having to close one night in the morning time then open the next morning.
- Former Employee★★★★★
Pros
The pay was good and hours are very flexible!
Cons
Very cold freezer runs, and there’s a lot you have to be responsible for. You definitely earn every penny!
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