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The Cheesecake Factory

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The Cheesecake Factory

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The Cheesecake Factory Employee Reviews about "work life balance"

Updated Nov 26, 2021

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Found 4,829 of over 5K reviews
3.7
64% Recommend to a Friend
The Cheesecake Factory Chairman and CEO David Overton
71% Approve of CEO

Found 57 of over 5K reviews

3.7
64%
Recommend to a Friend
71%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
1,977 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good money and very flexible(in 369 reviews)
  • "There are so many great people that are willing to help you to succeed in your career especially the chefs.(in 188 reviews)
  • "great food and coworkers and service and cheesecake(in 179 reviews)
  • "Pay was good They will make you work multiple stations at once It is always busy(in 179 reviews)
  • "benefits were good in terms of insurance and all of that(in 143 reviews)
Cons
  • "Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked.(in 351 reviews)
  • "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher(in 256 reviews)
  • "Long hours and some General Managers that do not respect your days off can make things difficult.(in 226 reviews)
  • "Too much favoritism!(in 83 reviews)
  • "No breaks to smoke or eat(in 41 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cheesecake Factory and is not affected by filters.

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Reviews about "work life balance"

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57
  1. 3.0
    Current Employee, more than 1 year

    review headline

    Nov 8, 2022 - Server in Hong Kong
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast pace hectic work environment

    Cons

    Very hecticr and no work life balance

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  2. 4.0
    Current Employee, more than 10 years

    Great People Great Money

    Jan 4, 2020 - Bartender in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    High paced, different, great culture

    Cons

    The work life balance could be better and restaurant hours are rough

    Continue reading
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  4. 4.0
    Current Employee, more than 10 years

    Great Company

    Feb 25, 2016 - Senior Manager in Sammamish, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Culture, people, and energy

    Cons

    hours and work life balance can be a challenge

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  5. 5.0
    Current Employee

    Great place to work

    May 13, 2022 - Manager in Reston, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money, benefits, food, staff, and great guests

    Cons

    No the best work and life balance

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  6. 2.0
    Former Employee, less than 1 year

    Oof

    Jun 27, 2020 - Dessert Finisher/Barista in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people you work with can be really great and fun, or everyone will get snappy and mean to each other. Good food, pretty decent discount for food. Some of my managers I preferred over others. Bakery wasn't too great, but if you make your way to cashier, you will leave on time more often or not as late. Plus bakery doesn't get tips, but cashiers do and you make similar base pay, so if you can bear the burden of bakery for a while, run with cashier as fast as you can so you aren't stuck in one of the worst positions in the store.

    Cons

    First off I wish I could rate work life balance as less than a one star. This job is WAY more stressful then it needs to be. There are consistently long hours. You could be scheduled until 11 or 12 and stay until 4 in the morning cleaning up after a long and messy shift. You will not be paid overtime unless you hit over 40 hours a week or 12 hours in one shift. No holiday pay except 2 days a year (thanskgiving, Christmas Eve). Servers will constantly pester you (since guests unfairly pester them. Respect-i love some of you servers, you deserve better) to have their orders done sooner, in the middle of a three to five hour long ticket rush. Three to five hours in which you will not leave the bakery. I seriosusly hear the ticket machine in my nightmares. You will never have breaks (they say you can do a fifteen minute paid break, but the amount of work disuades it, and managers will push you to get back to work). You can work 12 hour shifts with no break. And people consistently try to drop their shifts in the bakery or call out, forcing you to always cover for them because everyone hates the stress and amount of work for such terribly low pay. They will train you for a new position only for the papers to magically dissapears and you won't get a raise (happened to 6 of my former coworkers, a couple which quit immediately after). You are always expected to do twice the amount of work expected, just because they don't want to pay another person to be there, or they can't find someone willing to be there. We started off in training with 4 to 6 people on a night, after 5 months of working there, it was down to 2 or occasionally 1. Management constantly telling you a different way to do things, no cohesive managing. Also the food promotions with door dash or 1$ cakes are sometimes awful as extra stress on the team, since you only get more tickets and nothing positive in return.

    Continue reading
    4 people found this review helpful
  7. 5.0
    Current Employee

    Amazing Environment

    Jan 26, 2022 - Server/Waiter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work and Life Balance; Positive Environment

    Cons

    Fast-paced environment that is not for everybody

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  8. 3.0
    Current Employee, more than 8 years

    Salary

    Sep 13, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good for balance between life and work

    Cons

    Poor pay is one of the downsides

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  9. 5.0
    Current Employee

    Great Place to Work

    Oct 24, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work and balance of work life is wonderful

    Cons

    More scheduled hours would be appreciated

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  10. 5.0
    Current Employee

    General Manager

    Jul 9, 2015 -