The Children's Museum of Indianapolis Reviews | Glassdoor

The Children's Museum of Indianapolis Reviews

Updated Aug 26, 2019

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3.7
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Rating TrendsRating Trends
80%
Recommend to a Friend
49%
Approve of CEO
The Children's Museum of Indianapolis CEO Jeffrey H. Patchen (no image)
Jeffrey H. Patchen
7 Ratings
  1. Helpful (2)

    "Great company, great benefits, semi-limited salary (nonprofit)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visitor Services Assistant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Children's Museum of Indianapolis full-time for more than 3 years

    Pros

    The culture at TCM is unbeatable. No where else will you find so much support. There often are opportunities for upward mobility, and positions become available relatively frequently (not because it is a bad place to work). Working around kids, even in a customer service role, is always inspiring. Benefits for full time employees are unbelievable. The president, operation, and HR staff do a very nice job finding the best benefits for the lowest cost. They 403(b) match, and have great portfolio options.

    Cons

    TCM is a nonprofit, so salary is not very negotiable.

    The Children's Museum of Indianapolis2018-08-09
  2. "Great everyday staff, horrible leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Children's Museum of Indianapolis full-time for more than 10 years

    Pros

    The everyday staff that completes most of the work is wonderful...creative, friendly, hardworking, talented. The museum is a wonderful place in many respects.

    Cons

    Current leadership is a dictatorship and very abusive...verbally and emotionally. Little creative freedom is given to staff and talent is wasted. It's become a culture of reactive fear to the wrath of current leadership. Incredibly counterproductive and staff morale is consistently low. I truly hope new leadership comes in sometime soon to restore the museum once again to its true potential.

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    The Children's Museum of Indianapolis2019-08-26
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  4. Helpful (8)

    "Great company for stepping-stone experience, not a life role. Tyrant of a CEO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Children's Museum of Indianapolis full-time for more than 3 years

    Pros

    A majority of museum workers/my immediate coworkers were tireless employees; working for more than what they earned to show their dedication to the museum's mission. They were fun, intelligent, and fostered a work-ethic in me I am forever indebted to. ---- Stellar benefits. Wish I still had them, and I know they are useful for people with families.

    Cons

    The holistic downside to working at the museum was the CEO, Jeff P (at the time; unaware of current CEO status). This CEO inflicted a culture of fear over his directors, ensuing a trickle-down effect of quality-compromised work and "cover-your-bases" politics, no matter who had to be thrown under the bus or to the wolves. There were many admirable leaders there. Unfortunately, they had to go against their own professional advice and natural inclinations to appease a leader (or prevent him from outrage) who doesn't understand his audience at all. Despite not having direct experience with the CEO, I believe the encounters I've heard of him verbally harassing his employees and, at times, crossing the line into physical harassment. The fear he has inflicted upon his employees are the reason he's kept his position. It's a shame, and I'm glad I left because of it. I'm sad I couldn't do more for the mission, but the overlying nature of the company was too much for my self-respect to endure. -------- Lastly, there's not a ton of room to grow. With the progression of technology and skillset development, the younger people more than qualified for management positions will see themselves there for years doing the managerial work without the title/compensation respective to it.

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    The Children's Museum of Indianapolis2018-10-30
  5. Helpful (3)

    "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Children's Museum of Indianapolis full-time for more than 5 years

    Pros

    Seeing and hearing the joy so many visitors have in their experience.

    Cons

    Upper management, in particular the CEO, or more interested in advancing their own needs, fame and fortune than anyone else's. All you have to do is look at the ridiculously high salary the CEO pays himself - and the trend in his salary over his tenure - to know that. By comparison, those at the lower end of the spectrum remain ridiculously low. Percentage-wise, there has been a VERY unbalanced advancement of salaries and benefits.

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    The Children's Museum of Indianapolis2018-01-29
  6. "Good job but not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visitor Services and Security Assistant in Indianapolis, IN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at The Children's Museum of Indianapolis full-time for more than 5 years

    Pros

    Very diverse environment, good benefits, decent co-workers.

    Cons

    Low pay, advancement opportunities, management.

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    The Children's Museum of Indianapolis2017-11-19
  7. "Intern Program Experience"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Intern 
    Recommends
    Approves of CEO

    I worked at The Children's Museum of Indianapolis

    Pros

    TCM has a great internship program and their aim is to help young professionals gain applicable work experience. You meet with the CEO 3-4 times throughout which is a pretty cool and you take part in several professional development sessions

    Cons

    The internship is unpaid but there are chances to receive a monetary scholarship

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    The Children's Museum of Indianapolis2017-10-30
  8. Helpful (1)

    "Educate and inspire children again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at The Children's Museum of Indianapolis full-time for more than 10 years

    Pros

    Great benefits and kind people

    Cons

    a few bad apples, the museum overall is going down the toilet. It's gone from a fun educational museum to a commercial toys r us /disney want to be nightmare. The exhibits used to be so interesting and educating. Now they do too much commercial stuff. It's very depressing.

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    The Children's Museum of Indianapolis2017-06-08
  9. Helpful (1)

    "Ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at The Children's Museum of Indianapolis full-time

    Pros

    Good benefits. Generally cheery bunch of colleagues.

    Cons

    Unclear and swiftly-changing priorities. Some staff lethargic towards putting in the time/work to uphold mission to its fullest, not very fast-paced.

    The Children's Museum of Indianapolis2017-06-06
  10. Helpful (6)

    "Perfect culture if you can ignore the typical museum bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Interpretation in Indianapolis, IN
    Recommends
    Positive Outlook

    I worked at The Children's Museum of Indianapolis

    Pros

    Bureaucracy is THICK in this institution but the day-to-day interaction is sunshine and rainbows. If you plan to stay for a year or less, you will love it!

    Cons

    The current president is known for an explosive temper and if you don't think that will affect your part-time or other removed-from-contact role, you're likely wrong. The red carpet rolls where ever he goes and months of researched planning can go down the drain on his whim. The people who work there are great but there is a serious tendency to isolate entire lifestyles within the building. This means that cliques form, gossip abounds, and people become very protective over receiving public credit. Its a fun high school, but it's a high school. None of this is relevant for a new employee. Everything will be brilliant for the first year or so. Save this post and re-read at that time.

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    The Children's Museum of Indianapolis2016-12-09
  11. Helpful (2)

    "Amazing Benefits - Even for Part-Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at The Children's Museum of Indianapolis part-time for less than a year

    Pros

    -Great benefits (403B plan, Indianapolis Art Constortium discounts, etc.) -The people you work with are both genuine pleasant and interesting people to work with -It's never a dull day

    Cons

    -Can't work overtime -Have to work a certain amount of hours to obtain PTO as part time -Interview process is extensive and takes a long time to get an interview

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    The Children's Museum of Indianapolis2016-12-17

    The Children's Museum of Indianapolis Response

    December 19, 2016Vice President of HR & OD

    Thank you for your feedback!

    Continue reading
Found 37 reviews