The Children's Place Reviews | Glassdoor

The Children's Place Reviews

Updated June 23, 2017
379 reviews

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2.9
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The Children's Place President & CEO Jane Elfers
Jane Elfers
104 Ratings

379 Employee Reviews

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Pros
  • If you have kids you get 30 % as employee discount (in 106 reviews)

  • Flexible schedule and easy tasks (in 55 reviews)

Cons
  • upper management can be a little difficult to deal with they expect a lot with little time (in 114 reviews)

  • Work/Life Balance is hard when you have a family (in 40 reviews)

More Pros and Cons

  1. "Hours are flexible, good quality clothes at a good price. Can be hard to get enough hours. Good as a part time job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Cashier in Denver, CO
    Former Employee - Sales/Cashier in Denver, CO
    No opinion of CEO

    Pros

    Employee discount, flexible hours. Nice clothes at a good price.

    Cons

    Too much work not enough time to do it. Opening deliveries, stocking inventory, restocking the floor, folding clothes, markdowns,helping customers, cashiering and too many floorsets where inventory is moved around.

    Advice to Management

    Put wheels on display tables and counters to make moving them easier. Fewer floorsets. More paid time for training employees. Update computer system to show which store has items available in stock when your store is out.


  2. Helpful (2)

    "Great clothing, poor upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    No opinion of CEO

    Pros

    Great clothing at a great price, truly believe in what I sell

    Cons

    High turnover for store managers, not managed well from upper management (DSM level)

    Advice to Management

    High turnover in any company is cause for concern...look into more deeply

  3. "Too Much"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Oxon Hill, MD
    Current Employee - Sales Associate in Oxon Hill, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great co-workers, High standards and some great opportunities if your willing to put in the EXTRA work!

    Cons

    Expect to be there after your scehduled time to work, A huge workload not enough time or employees, Managers expect you to move like the speed of light while giving customers the attention and time they need to drive sales (it's impossible to do help 5 or more customers, do shipment and replenish the floor in an hour.) very draining of energy and time.

    Advice to Management

    Accept reality that everything can not get done in 2 seconds. Realize that maybe small stores with less employees can't do as much work load as a larger store with more employees. Be realistic a dramastic window change and floor set every week is not going to drive sales differently than it did the week before (except for monster sales). Especially floor set it does not need to be changed EVERY week its stressful on the sales associates that are important to The Children's Place. Just understand the workload of stores and learn to work with your employees instead of driving them away. You need us! HELLO


  4. "Lots to do, fast paced friendly work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Buffalo, NY
    Current Employee - Assistant Store Manager in Buffalo, NY
    No opinion of CEO

    Pros

    Great benefits, including 3+ weeks pto upon being hired. There are great associates, and it's a fun place to work.

    Cons

    There are favorites, and if you're not one of them forget the opportunity to move up. Payroll is an issue, and stores run on less than they should.

    Advice to Management

    Talk to the managers that are working in your stores. They are the best judges for what is needed on a daily and weekly basis. No one can give you the quality of information that those who are on the sales floor everyday can.


  5. "Rewarding at the store level"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    No opinion of CEO

    Pros

    Vacation, benefits, team members, discount

    Cons

    DM and above provide little support for managers working in the stores


  6. "Could have potential, but store managers expect too much for the low pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Ann Arbor, MI
    Former Employee - Sales Lead in Ann Arbor, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    You do receive great discounts and get guidance on a daily basis. Some tasks were repetitive and allowed me, as a sales lead, to learn the system faster.

    Cons

    As a sales lead, I was expected to do all the work of a store manager and learn how to do extensive financials within a period of three months. When I did have questions, or needed clarification, it seemed as if I was being irritating and bothersome for the leaders. Not helpful, when learning a whole new system.

    Advice to Management

    Allow sales lead to learn independently as well as with a team and with the store managers. Also, do not expect a great store manager at 9.00/hour. Most people cannot live off of this salary.


  7. "sometimes it feels good to work sometime not."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Princeton, NJ
    Current Employee - Sales Associate in Princeton, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    you get discount and flexible hour.

    Cons

    you will not get pay increment.

  8. Helpful (2)

    "Political Jungle"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Secaucus, NJ
    Current Employee - Anonymous Employee in Secaucus, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    Decent compensation package. Decent incentives. Plenty of smart people to team up with. Good products to get behind. Room to present new ideas.

    Cons

    Filled with political bull. Upper management is a a joke - egomaniacs. Middle-management has little voice, unless one is favored by a VP.

    Advice to Management

    Better communication out. And, more importantly, listening to someone other than someone from the army of VP's.


  9. Helpful (1)

    "Great pay for management, uneasy about new upper management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Denver, CO
    Current Employee - Store Manager in Denver, CO
    No opinion of CEO

    Pros

    They offer great competitive pay, and if you need time off, the company is flexible. Fun environment, and great customer base also!

    Cons

    Store managers are not allowed to have 2 days off in a row. Too much work load and not enough payroll. When some hing is due, like floorset, so is a sale change, window change, and markdowns...all at the same time. Almost always you are struggling to get done days to a week late. Small discount that is less than customer coupons and only Store Managers can bonus now.

    Advice to Management

    Invest in your employees...offer better incentives to drive staff to drive sales. Better discount, more open dress code, and better bonuses for all management members would make a huge difference.


  10. "Nice staff and alot of work to do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Concord, NC
    Current Employee - Sales Associate in Concord, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Children's Place part-time (Less than a year)

    Pros

    Working with kids, moms and families
    Easy fast pace working environment
    Discounts on kid's clothing and merchandise
    Awesome work staff and managers
    Flexible hours and able to switch hours with other employees
    Big store with a lot of selection of clothes and more hours to work
    Place card information is a lot easier to apply
    Great dress code you wear almost anything nice and professional but no graphics, still get to wear jeans if you don't want to wear dresses or slacks.

    Cons

    Work hard for low pay but not minimum wage
    No bonuses from getting a Place card
    Move you around each department in the store
    Merchandise floor set is always moved around the departments, hard to remember where they are
    Computer register program seems outdated, all returns need to be keyed in a small card machine and computer
    Some items are not priced marked correctly in the system when they are supposed to be on sale
    Explaining return policies/coupon policies to customers who don't know about Children's Place Outlet and Children's Place Retail/ Online are a separate division.
    Hours will deflate when the store is not making enough sales or hiring more people
    Some workers won't mind their own business and rude
    Small lunch room, 30 minute lunch over 6+ hrs, 15 min break below 6 hrs.
    Store, lunchroom, and bathroom are not very clean
    Angry customers not knowing the retail/online and outlet coupons and return policies.

    Advice to Management

    My honest opinion about the store company it seems unorganized but all of the employees are great to work with. These are my ideas to change the work environment:

    -Pay should stay around average pay since the work environment requires so much work.

    -Give out bonuses for every Place card every employee gets and/or make a game against other districts.

    -Move people around the department less by having them stationed to their own department. So it can be much easier to help the customers to find what they need. And give pictures of the floor set.

    -Update the computer register to help the cashiers do returns better and faster by scanning receipts and keying them in the P.O.S. Get rid of the mini card machine so the customers don't wait for us too long.

    -Since the return policy and coupons for The Children's Place retail/ Online and Outlet changed its better to let the customers know by email or put up a sign in-store to let them know FIRST about these changes. Many customers are upset about not using their coupons and wasting gas to go back to the store they have purchased their items from.

    -Lunch hours seem okay but its still hard to consume your food when you have little time to eat. I'd say it should be changed to probably 50 mins- 1 hour with a quiet lunchroom with good walking moving space.

    -Cleanliness is a good thing and makes the environment more presentable and keeps us from getting sick. I think everyone should try to make store dust free and clean the lunch/break room after themselves. Bathrooms should be kept only for employees and little kids with emergencies.


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