Cover image for The Cigna Group
Logo

The Cigna Group

Engaged Employer

The Cigna Group

Add a Review

The Cigna Group Reviews

Updated Jun 6, 2023

Verify your email to use filters. Having problems? Resend email
Found 5,044 of over 6K reviews
3.7
69% Recommend to a Friend
The Cigna Group President and CEO David Cordani
81% Approve of CEO

Found 4,997 of over 6K reviews

3.7
69%
Recommend to a Friend
81%
Approve of CEO
The Cigna Group President and CEO David Cordani
David Cordani
2,418 Ratings

The latest conversations about Healthcare

Join the conversation on

Healthcare

2d

a 

Manager

I am a practice manager of 5 different specialty practices. I drive an hour each way to my job. I was told last year and now again this year that I do not qualify for a raise based upon my yearly review. Mind you none of my physicians have made any complaints on me during the calendar year. Only at the end of the year during my review. They did not take into account the other physicians who gave me rave reviews. I feel it is time for me on. What are your thoughts?

112

45 Comments

Healthcare

225.6K Members 

Ask candid career questions

-1 - https://www.fishbowlapp.com/bowl/medicine-2/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Reviews&utm_content=Industry-content-prominent-Reviews&utm_term=The Cigna Group~119
Join the conversation on

Got a burning question about The Cigna Group? Just ask!

On Fishbowl, you can share insights and advice anonymously with The Cigna Group employees and get real answers from people on the inside.

What's Fishbowl
Ask a Question

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
  • "Great benefits and discounts.(in 381 reviews)
  • "Work from home was flexible and convenient.(in 304 reviews)
  • "The pay is good and depending on the group or area you work in they allow for work at home opportunities part or full time.(in 295 reviews)
  • "A company that truly understands an employee with a good work/life balance is a happy productive employee.(in 253 reviews)
  • "Global infrastructure is strong and people are great(in 231 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Cigna Group and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee

    Great Place to work.

    May 15, 2023 - Anonymous Employee in Bloomfield, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to learn new technologies.

    Cons

    long learning curve (very much depends on individual team)

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 3 years

    Decent/average company

    May 18, 2023 - Claims Specialist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Lot of room for lateral and upward growth/transitions and on-the-job cross-training -Flexible hours (depending on position/ management) -Basically just your totally average/expected corporate experience of today (including average benefits, PTO. minimal 2% raises) -Experience depends a lot on your manager/dept, but even bad supervisors constantly change positions so you don't really get "stuck" in a bad place

    Cons

    -Minimum raises even for promotions (even if you switch to an entirely different pay grade/position type/dept, you'll end up fighting for <5%) -Lack of $incentive to stay means constant/unnecessary mistakes by new hires because no one can afford to stay in one job long enough to master it (majority of ppl are new hires in every position) -LOT of blatantly unfair "HR-sketchy" type favoritism, esp re: hiring/promotions and leadership roles -Good positions are all hand-picked/recruited when they do allow applications, but also "reassignments" where ppl start new jobs/promos seemingly outside of any HR process -Constant changes/ "transitions"/ restructuring with really poor top-down communication- lot of confusion on actual plans/end-goals and very limited/secretive info -Overall lack of accountability whenever working with matrix/internal partners often makes your job unnecessarily difficult

    Continue reading
    Be the first to find this review helpful
  3. Join the The Cigna Group team
    See Our Latest Jobs
  4. 1.0
    Former Employee, less than 1 year

    Worst company to work for!

    Jun 3, 2023 - Customer Service Representative in Chattanooga, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They pay well and that is the only pro

    Cons

    Everything! Horrible company that does NOT care about employees! At all!!! They have outsourced their technical support and the HR department overseas which is the stupidest thing they could have ever done. We all had constant technical issues that they could never get fixed, would blame on everyone’s internet access. Some even eventually got fired for continued tech issues. If you have an issue with HR things like your paycheck messed up it literally took months to get it fixed and get my money. I had to call myself and sit on the phone for an hour to make them fix it and give my back pay owed. The company is so disorganized no one knows what they are doing or what anyone is supposed to do. No one knows answers when you reach out. I have worked for some crap companies but this by far takes the #1 spot for the worst! The CEO, COO and whoever else is running that place needs a reality check and someone to reorganize the company and it’s functionality and how it’s ran day to day!

    Continue reading
    Be the first to find this review helpful
  5. 2.0
    Former Employee, less than 1 year

    Poor Management both morally and ethically.

    Jun 5, 2023 - Utilization Review Pre-Authorization Specialist in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote. Great co-workers. Virtual office chat. Excellent Training Instructors!

    Cons

    Management caters to select individuals. Metrics used which can be skewed by leadership. Management is poor Ethically, Integrally, and morally. Unfair employment practices condoned by Ethics committee.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Former Employee, more than 8 years

    Great company

    Jun 6, 2023 - Director in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits and helping culture

    Cons

    New leaders who have lost sight of what made Cigna grow outside of the PBM are making some questionable moves.

    Continue reading
    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 5 years

    Don't take a job with their Medicare Grievance Department!

    Jun 1, 2023 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of OT if you like that. Get to assist the Medicare population regarding their insurance benefits. Work from Home.

    Cons

    The grievance dept is run by someone who thinks she is the smartest in the room - but isn't. She has either forced, pushed out, or fired all the leaders who are black. Currently, the leadership is on the opposite side of the spectrum. And all those leaders are friends. Nepotism? Absolutely. Nothing wrong with that if they are qualified....but they aren't. Don't question the leaders or give your opinion or any way disagree - you will be targeted. Don't ask the "hard questions or play devil's advocate". Tons of mismanagement and like someone else said extremely high turnover. No work/life balance, Expectations are impossible. People are set up to fail. This is a review of THAT dept. only not the entire company.

    Continue reading
    Be the first to find this review helpful
  8. 4.0
    Former Employee

    Overall, would recommend

    Jun 6, 2023 - Case Management Lead Analyst in Bloomington, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people, rewarding work, plenty of development opportunities, decent benefits package

    Cons

    Burnout Culture (micromanagement and high workloads) and promotion from within means you usually have an inexperienced manager leading your team which can be problematic

    Be the first to find this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Large org, great balance, great growth in data space

    Jun 1, 2023 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work/life balance, plenty of paid-for certification opportunities, continual learning and opportunities to develop large-scale optimizations and make an impact across departments

    Cons

    It's a big org - it'll take a while before you learn the ins & outs of how to get stuff done from a people/authorization perspective

    Continue reading
    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Great place to work at

    Jun 6, 2023 - QA Developer in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment Good peers Good pay

    Cons

    Takes time to grow depends on field

    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 10 years

    Good company, but it is a big company...

    Apr 4, 2023 - Sr Advisor in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cigna's leadership is sharp. The CEO David Cordani is a brilliant guy and he seems to surround himself with very sharp and capable people. They are heavily geared toward growth and always looking for ways to expand upon current offerings to strategically tie them to new opportunities to increase revenue and earnings. Pay is good and benefits are good too. Good performance is usually recognized but...

    Cons

    Cigna is a LARGE company and politics are a huge element of climbing the ladder. Also remember that large companies have to contain a certain amount of political correctness too so if that's not your bag you may find it a little off-putting as Cigna has more than their fare share. Sometimes there are territorial maneuverings among certain leaders/divisions which can cause frustration at the Director, Manager and Associate level due to mission creep but it kind of goes with the territory.

    Continue reading
    4 people found this review helpful
Viewing 1 - 10 of 4,997 Reviews
</>Embed

The Cigna Group Reviews FAQs

The Cigna Group has an overall rating of 3.7 out of 5, based on over 5,520 reviews left anonymously by employees. 69% of employees would recommend working at The Cigna Group to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has been stable over the past 12 months.

69% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Cigna Group 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Cigna Group to be culture, career development, benefits and the cons to be senior leadership, management.

Popular Careers with The Cigna Group Job Seekers

JobsSalariesInterviews

Work at The Cigna Group? Share Your Experiences

The Cigna Group logo
or

Get Community Insights About The Cigna Group

Candid workplace conversations with real professionals.

Job Referrals!
168.5K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
164.3K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
172.6K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

Reviews by Job Title

The Cigna Group Photos

+ Add Photo
The Cigna Group photo of: Bloomfield Campus
The Cigna Group photo of: Achilles Run
The Cigna Group photo of: Virtual Reality Story Pod for relaxation
The Cigna Group photo of: Cigna
The Cigna Group photo of: Cigna
The Cigna Group photo of: Getting healthy in the Bloomfield office
The Cigna Group photo of: Summer intern kick off day
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

The Cigna Group Job Seekers Also Viewed

UnitedHealth Group Logo
UnitedHealth Group

3.7

15,834 Reviews
Compare

Glassdoor has 5,520 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.