The Cigna Group Reviews

Pros

Great place to learn new technologies.

Cons

long learning curve (very much depends on individual team)

Pros

-Lot of room for lateral and upward growth/transitions and on-the-job cross-training -Flexible hours (depending on position/ management) -Basically just your totally average/expected corporate experience of today (including average benefits, PTO. minimal 2% raises) -Experience depends a lot on your manager/dept, but even bad supervisors constantly change positions so you don't really get "stuck" in a bad place

Cons

-Minimum raises even for promotions (even if you switch to an entirely different pay grade/position type/dept, you'll end up fighting for <5%) -Lack of $incentive to stay means constant/unnecessary mistakes by new hires because no one can afford to stay in one job long enough to master it (majority of ppl are new hires in every position) -LOT of blatantly unfair "HR-sketchy" type favoritism, esp re: hiring/promotions and leadership roles -Good positions are all hand-picked/recruited when they do allow applications, but also "reassignments" where ppl start new jobs/promos seemingly outside of any HR process -Constant changes/ "transitions"/ restructuring with really poor top-down communication- lot of confusion on actual plans/end-goals and very limited/secretive info -Overall lack of accountability whenever working with matrix/internal partners often makes your job unnecessarily difficult

Pros

They pay well and that is the only pro

Cons

Everything! Horrible company that does NOT care about employees! At all!!! They have outsourced their technical support and the HR department overseas which is the stupidest thing they could have ever done. We all had constant technical issues that they could never get fixed, would blame on everyone’s internet access. Some even eventually got fired for continued tech issues. If you have an issue with HR things like your paycheck messed up it literally took months to get it fixed and get my money. I had to call myself and sit on the phone for an hour to make them fix it and give my back pay owed. The company is so disorganized no one knows what they are doing or what anyone is supposed to do. No one knows answers when you reach out. I have worked for some crap companies but this by far takes the #1 spot for the worst! The CEO, COO and whoever else is running that place needs a reality check and someone to reorganize the company and it’s functionality and how it’s ran day to day!

Pros

Remote. Great co-workers. Virtual office chat. Excellent Training Instructors!

Cons

Management caters to select individuals. Metrics used which can be skewed by leadership. Management is poor Ethically, Integrally, and morally. Unfair employment practices condoned by Ethics committee.

Pros

Good benefits and helping culture

Cons

New leaders who have lost sight of what made Cigna grow outside of the PBM are making some questionable moves.

Pros

Lots of OT if you like that. Get to assist the Medicare population regarding their insurance benefits. Work from Home.

Cons

The grievance dept is run by someone who thinks she is the smartest in the room - but isn't. She has either forced, pushed out, or fired all the leaders who are black. Currently, the leadership is on the opposite side of the spectrum. And all those leaders are friends. Nepotism? Absolutely. Nothing wrong with that if they are qualified....but they aren't. Don't question the leaders or give your opinion or any way disagree - you will be targeted. Don't ask the "hard questions or play devil's advocate". Tons of mismanagement and like someone else said extremely high turnover. No work/life balance, Expectations are impossible. People are set up to fail. This is a review of THAT dept. only not the entire company.

Pros

Nice people, rewarding work, plenty of development opportunities, decent benefits package

Cons

Burnout Culture (micromanagement and high workloads) and promotion from within means you usually have an inexperienced manager leading your team which can be problematic

Pros

Great work/life balance, plenty of paid-for certification opportunities, continual learning and opportunities to develop large-scale optimizations and make an impact across departments

Cons

It's a big org - it'll take a while before you learn the ins & outs of how to get stuff done from a people/authorization perspective

Pros

Great environment Good peers Good pay

Cons

Takes time to grow depends on field

Pros

Cigna's leadership is sharp. The CEO David Cordani is a brilliant guy and he seems to surround himself with very sharp and capable people. They are heavily geared toward growth and always looking for ways to expand upon current offerings to strategically tie them to new opportunities to increase revenue and earnings. Pay is good and benefits are good too. Good performance is usually recognized but...

Cons

Cigna is a LARGE company and politics are a huge element of climbing the ladder. Also remember that large companies have to contain a certain amount of political correctness too so if that's not your bag you may find it a little off-putting as Cigna has more than their fare share. Sometimes there are territorial maneuverings among certain leaders/divisions which can cause frustration at the Director, Manager and Associate level due to mission creep but it kind of goes with the territory.