The Co-operators Reviews | Glassdoor

The Co-operators Reviews

Updated Jul 11, 2019

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Found 168 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
89%
Recommend to a Friend
96%
Approve of CEO
The Co-operators CEO Robert Wesseling
Robert Wesseling
38 Ratings
Pros
Cons
  • "Headquarters location is in Guelph which might be a bit remote for some people(in 7 reviews)

  • "No work life balance, expectations and stress level is very high(in 4 reviews)

More Pros and Cons
  1. "Nice place"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at The Co-operators full-time

      Pros

      Was an enjoyable place to work

      Cons

      You could not always eat all the food

      The Co-operators2017-01-29

      The Co-operators Response

      February 1, 2017Talent Management Specialist

      Thank you for your positive review. The Co-operators is a different insurance company as we are part of the co-operative business sector. Our business is built on the values of honesty, caring, hard work, family and community making this “a BETTER place to work”.

    • Helpful (3)

      "Terrible company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Insurance Advisor in Ontario, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at The Co-operators full-time for more than 5 years

      Pros

      Some agents offer benefits, 3 weeks vacation, lots of agents offices in the city. Very easy to get a job.

      Cons

      Where do I start, some agents are very unethical and issue policies with wrong postal codes just to lower premium and to sell life as they need to meet their life targets.Staff is uneducated and will give out wrong info to clients about their coverages when the advisor should be the professional. DMs and ADMs are not there to assist and listen to staff. Continued education is not valued.

      Advice to Management

      Take a look at your agents and their staff. Very little knowledge and make huge mistakes on clients policies.

      The Co-operators2015-12-28

      The Co-operators Response

      December 31, 2015HR Manager

      We are very concerned with your comments and feedback. At The Co-operators, we do have Ethics Reporting/Whistleblowing procedures in place to ensure that ethical behavior and business practices are demonstrated at all times. The ConfidenceLine™ an e-Web reporting system offers an ...

      Show More
    • Helpful (1)

      "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Canada, KY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Co-operators full-time for more than 10 years

      Pros

      Care about customers Care about employees Live the company values Put people before profits

      Cons

      Change management is difficult due to multiple departments and politics Limited opportunities to progress as most Sr management roles must be located in Guelph

      Advice to Management

      Allow for roles to be located outside head office, and work remotely.

      The Co-operators2015-02-15
    • "Okay experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Associate Insurance Advisor 
      Recommends
      Approves of CEO

      I worked at The Co-operators full-time

      Pros

      co-workers, location, benefits, no weekends, career advancement

      Cons

      low pay for amount of work expected, no commission, micromanaging, consistent changes within company

      The Co-operators2019-07-12
    • "Excellent company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Developer in Guelph, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Co-operators full-time

      Pros

      Fantastic business ethics and corporate culture. I have been working here for years and it only gets better. Great benefits and very nice people around.

      Cons

      Nothing. Headquarters location is in Guelph which might be a bit remote for some people.

      Advice to Management

      Keep on doing the great work.

      The Co-operators2019-06-21
    • "Exceptional employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Consultant 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Co-operators full-time for more than 8 years

      Pros

      Amazing culture, great benefits, good virtual technology, very supportive of employee mental health and well-being.

      Cons

      A bit sluggish. Too much emphasis on change management. Many complain of "silos" that still exist from the 1990s.

      Advice to Management

      Continue pushing forward removing the silos and bureaucratic processes.

      The Co-operators2019-06-19
    • "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Personal Lines Claims Representative in Toronto, ON

      I worked at The Co-operators full-time for less than a year

      Pros

      Awesome place to learn the industry.

      Cons

      The fast track for advancement can be daunting.

      Advice to Management

      N/A

      The Co-operators2019-07-01
    • "Wonderful Place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Insurance Advisor 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at The Co-operators full-time for more than a year

      Pros

      Great training program Easy to use systems Friendly coworkers Good benefits

      Cons

      Selling life insurance could be tough

      Advice to Management

      Continue to give top notch training to employees.

      The Co-operators2019-05-26

      The Co-operators Response

      June 14, 2019Talent Acquisition Coordinator

      We really appreciate your insightful review, and we agree with your positive comments! Our workplace culture is caring and collaborative which is guided by solid leadership and the contributions of every member of our organization. We are happy to hear that you had a good experience ...

      Show More
    • "Salary"

      StarStarStarStarStar
        Current Employee - Financial Advisor 

        I have been working at The Co-operators full-time for more than 5 years

        Pros

        Salary, Health and Dental benefits, mon-fri 9-5.

        Cons

        Low Commissions. Work life balance....

        The Co-operators2019-05-29

        The Co-operators Response

        June 18, 2019Talent Acquisition Coordinator

        Thank you for taking the time to post your review. At The Co-operators we welcome feedback so that we can continue to push boundaries for improvement. We are thrilled to hear that you are pleased with your Total Rewards and hours of work. Our advisors are self-employed and are accountable ...

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      • "Great place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Systems Developer in Guelph, ON
        Recommends
        Approves of CEO

        I have been working at The Co-operators full-time for more than 3 years

        Pros

        * Great work environment. * Work-life balance. * Supportive team-members and management * Great compensation, bonus and benefits.

        Cons

        * Some slightly old technologies are used.

        The Co-operators2019-05-08

        The Co-operators Response

        June 10, 2019Talent Acquisition Coordinator

        Great response! Thank you for your review, we are lucky to have someone that is as passionate about The Co-operators as you are. We are proud to support a culture where employees feel appreciated and valued. We believe that employees are more engaged and satisfied with their work ...

        Show More
      Found 168 reviews