The Co-operators Reviews | Glassdoor

The Co-operators Reviews

Updated September 15, 2018
142 reviews

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4.1
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The Co-operators President, CEO Robert Wesseling
Robert Wesseling
28 Ratings

142 Employee Reviews

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Pros
Cons
  • "Life and wealth product quotas seem a little high" (in 3 reviews)

  • "No work life balance, expectations and stress level is very high" (in 3 reviews)

More Pros and Cons

  1. "Nice place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Co-operators full-time

    Pros

    Was an enjoyable place to work

    Cons

    You could not always eat all the food

    The Co-operators Response

    Feb 1, 2017 – Talent Management Specialist

    Thank you for your positive review. The Co-operators is a different insurance company as we are part of the co-operative business sector. Our business is built on the values of honesty, caring... More


  2. Helpful (2)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Advisor in Ontario, CA
    Current Employee - Insurance Advisor in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 5 years)

    Pros

    Some agents offer benefits, 3 weeks vacation, lots of agents offices in the city. Very easy to get a job.

    Cons

    Where do I start, some agents are very unethical and issue policies with wrong postal codes just to lower premium and to sell life as they need to meet their life targets.Staff is uneducated and will give out wrong info to clients about their coverages when the advisor should be the professional. DMs and ADMs are not there to assist and listen to staff. Continued education is not valued.

    Advice to Management

    Take a look at your agents and their staff. Very little knowledge and make huge mistakes on clients policies.

    The Co-operators Response

    Dec 31, 2015 – HR Manager

    We are very concerned with your comments and feedback. At The Co-operators, we do have Ethics Reporting/Whistleblowing procedures in place to ensure that ethical behavior and business practices are... More

  3. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Canada, KY
    Current Employee - Manager in Canada, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Care about customers
    Care about employees
    Live the company values
    Put people before profits

    Cons

    Change management is difficult due to multiple departments and politics
    Limited opportunities to progress as most Sr management roles must be located in Guelph

    Advice to Management

    Allow for roles to be located outside head office, and work remotely.


  4. "INSURANCE ADVISOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The Co-operators full-time (Less than a year)

    Pros

    Good Company to work for

    Cons

    None in particular, May be improve on benefits and Salary Structure for well deserved candidates

    The Co-operators Response

    Sep 19, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review! We are happy to hear that you are enjoying your time at The Co-operators and encourage you share your suggestions for improvement with your leader... More


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Guelph, ON (Canada)
    Current Employee - Business Analyst in Guelph, ON (Canada)
    Recommends
    Approves of CEO

    I have been working at The Co-operators full-time (More than a year)

    Pros

    Great work/ life balance
    A company that truly cares about their employees and clients

    Cons

    Nothing I can think of

    The Co-operators Response

    Aug 27, 2018 – Talent Management Specialist

    Thank you for your positive review! The Co-operators truly is an insurance company unlike any other. As a co-operative, our business is built on the values of honesty, caring, hard work, family and... More


  6. "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Positive atmosphere, compensation, career advancement

    Cons

    shift work with some saturdays, late shift work

    Advice to Management

    keep the atmosphere on the more laid back side

    The Co-operators Response

    Aug 27, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review! We find great value in hearing feedback from our current employees on their experience in our workplace. As an organization, we are proud to be... More


  7. "Claims Representative II - Accident Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative II - Accident Benefit in Toronto, ON (Canada)
    Current Employee - Claims Representative II - Accident Benefit in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (Less than a year)

    Pros

    Amazing Work Life Balance, positive Company Culture, Supportive Benefits Package and Pension Plan, competitive compensation, Work from home flexibility. Definitely an Insurance Company that cares for it's clients and has them at the heart of their decision making.

    Cons

    Smaller Offices can make you feel more detached from networking, future job progression may be difficult. Overall, very little negatives to say about the company.

    The Co-operators Response

    Aug 10, 2018 – Talent Management Specialist

    Thank you for taking the time to share you feedback on your work experience at The Co-operators. We support a balanced, performance oriented environment offering a number of benefits to support... More

  8. Helpful (1)

    "Hit or miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Co-operators full-time

    Pros

    All the below pros are strongly dependent on your location's Agent
    - awesome benefits package
    - good starting wage
    - fantastic team members
    - supportive of education/licensing and training

    Cons

    - management is completely hit or miss as each location is individually managed and 'franchised' by the life insurance agent. They were typically in that position because they are go-getters and sharks, but they are not necessary any good at people management
    - annual wage increases were minimal if at all
    - very sales and revenue focused

    The Co-operators Response

    Jul 13, 2018 – Talent Management Specialist

    Thank you for taking the time to give us feedback on your experience. We value your input and want to acknowledge your concerns so that we may continue to learn and grow. Our advisors are... More


  9. "Positive and motivating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Insurance Advisor in Ancaster, ON (Canada)
    Current Employee - Associate Insurance Advisor in Ancaster, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 3 years)

    Pros

    Have been working for 3 years, and very very little to complain about.

    Cons

    Only con, which is not really much of a con, is that they don't tolerate even few minutes being late.

    Advice to Management

    No advice, as they're awesome!!

    The Co-operators Response

    Jun 29, 2018 – Talent Management Specialist

    We appreciate you taking the time to post your positive review! If you would like to discuss your feedback in greater detail, please don’t hesitate to reach out to fabiola_tonizzo@cooperators.ca.


  10. "System Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Decent Pay Employee Insurance Bonus

    Cons

    Sometimes management can be done better

    The Co-operators Response

    Jun 15, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review. You have many choices when it comes to where you want to spend your career, so we’re committed to ensuring our total rewards package is highly... More


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