The Co-operators Reviews | Glassdoor

The Co-operators Reviews

Updated December 20, 2017
126 reviews

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3.7
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The Co-operators President, CEO Robert Wesseling
Robert Wesseling
18 Ratings

126 Employee Reviews

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Pros
Cons
  • Life and wealth product quotas seem a little high (in 3 reviews)

  • No work life balance, expectations and stress level is very high (in 3 reviews)

More Pros and Cons

  1. "Nice place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Co-operators full-time

    Pros

    Was an enjoyable place to work

    Cons

    You could not always eat all the food

    The Co-operators Response

    Feb 1, 2017 – Talent Management Specialist

    Thank you for your positive review. The Co-operators is a different insurance company as we are part of the co-operative business sector. Our business is built on the values of honesty, caring... More


  2. Helpful (2)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Advisor in Ontario, CA
    Current Employee - Insurance Advisor in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 5 years)

    Pros

    Some agents offer benefits, 3 weeks vacation, lots of agents offices in the city. Very easy to get a job.

    Cons

    Where do I start, some agents are very unethical and issue policies with wrong postal codes just to lower premium and to sell life as they need to meet their life targets.Staff is uneducated and will give out wrong info to clients about their coverages when the advisor should be the professional. DMs and ADMs are not there to assist and listen to staff. Continued education is not valued.

    Advice to Management

    Take a look at your agents and their staff. Very little knowledge and make huge mistakes on clients policies.

    The Co-operators Response

    Dec 31, 2015 – HR Manager

    We are very concerned with your comments and feedback. At The Co-operators, we do have Ethics Reporting/Whistleblowing procedures in place to ensure that ethical behavior and business practices are... More

  3. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Canada, KY
    Current Employee - Manager in Canada, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Care about customers
    Care about employees
    Live the company values
    Put people before profits

    Cons

    Change management is difficult due to multiple departments and politics
    Limited opportunities to progress as most Sr management roles must be located in Guelph

    Advice to Management

    Allow for roles to be located outside head office, and work remotely.


  4. "Licensed Insurance Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    - Good pay raises in the first 18 months
    - Challenging work, different scenarios everyday
    - Great support from colleagues

    Cons

    - Starting pay is lower but increases every 6 months for a year and a half

    The Co-operators Response

    Dec 21, 2017 – Talent Management Specialist

    Thank you for posting a review about your experience working at The Co-operators. Our work environment supports a culture of collaboration, respect, integrity and teamwork. We are committed to... More


  5. "Amazing place to work !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Insurance Advisor in Toronto, ON (Canada)
    Former Employee - Bilingual Insurance Advisor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Co-operators full-time (More than a year)

    Pros

    Great salary
    Great family atmosphere, lovely people
    Truly feels like you are part of a family, room for growth and you can explore different position

    Cons

    none, none , none , none ,none

    Advice to Management

    continue to focus on your people and your mission, these are your strengths and keys to success

    The Co-operators Response

    Dec 21, 2017 – Talent Management Specialist

    Thank you for commenting that The Co-operators is an “Amazing place to work”. As a Co-operative, we have a distinct culture rooted in our co-op values, which is reflected in our commitment to... More


  6. "Talent Acquisition"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -Great place to work. The corporate culture is what makes this one of the best employers to work for !

    Cons

    -There are no cons to working here

    The Co-operators Response

    Dec 20, 2017 – Talent Management Specialist

    Thank you for your insightful and positive review about our work environment. As an employer, The Co-operators strives to create a culture in which every employee feels valued, supported and... More


  7. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time

    Pros

    Excellent company to work for. Takes good care of customers. Good benefits and employees mostly have been around more than 5 years, some have worked whole careers with the company.

    Cons

    Retail agencies/brokerages are run sort of like a franchise. So owner/managers of offices will have different ways of running the agencies. Some are good some are bad, but generally good.

    The Co-operators Response

    Dec 18, 2017 – Talent Management Specialist

    Thank you for taking the time to write a review about working for The Co-operators. Having a highly engaged workforce either working in our corporate office or as part of an independent agency is... More

  8. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Calgary, AB (Canada)
    Current Employee - Claims Adjuster in Calgary, AB (Canada)
    Doesn't Recommend

    I have been working at The Co-operators full-time (More than a year)

    Pros

    Good training and pay. Good entry level job.

    Cons

    Stressful. High workload. Dealing with angry and rude customers all day with little support from supervisors.

    The Co-operators Response

    Dec 21, 2017 – Talent Management Specialist

    At The Co-operators we are open to receiving feedback from current employees as we realize there is always room for improvement. At our organization leaders are accountable for having regular one on... More


  9. "Licensed Insurance Representative"

    StarStarStarStarStar
    Former Employee - Licensed Insurance Representative in Mississauga, ON (Canada)
    Former Employee - Licensed Insurance Representative in Mississauga, ON (Canada)
    Recommends
    No opinion of CEO

    I worked at The Co-operators full-time (More than 3 years)

    Pros

    Great work environment. Great people. Invest in their employees.

    Cons

    Be advised that daily operational duties are quite repetitive.

    Advice to Management

    Nothing to speak of at this time.

    The Co-operators Response

    Nov 23, 2017 – Talent Management Specialist

    Thank you for taking the time to post a review about working at The Co-operators. Our Licensed Insurance Representatives are front line employees who work in a call center environment providing... More


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 8 years)

    Pros

    I've been with the Co-operators for nearly 10 years, all in claims. Through this company, I have been offered numerous role-based educational opportunities as well as have earned my CIP, all paid for by the company.

    Cons

    Can be a little slow with technology but that is improving.

    The Co-operators Response

    Nov 16, 2017 – Talent Management Specialist

    Thank you for taking the time to write a review about your positive experience within our workplace. At The Co-operators employees continuing to learn and grow is important to us. We help to... More


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