The Co-operators Reviews | Glassdoor

The Co-operators Reviews

Updated May 2, 2018
135 reviews

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3.9
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The Co-operators President, CEO Robert Wesseling
Robert Wesseling
22 Ratings

135 Employee Reviews

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Pros
Cons
  • Life and wealth product quotas seem a little high (in 3 reviews)

  • No work life balance, expectations and stress level is very high (in 3 reviews)

More Pros and Cons

  1. "Nice place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Co-operators full-time

    Pros

    Was an enjoyable place to work

    Cons

    You could not always eat all the food

    The Co-operators Response

    Feb 1, 2017 – Talent Management Specialist

    Thank you for your positive review. The Co-operators is a different insurance company as we are part of the co-operative business sector. Our business is built on the values of honesty, caring... More


  2. Helpful (2)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Advisor in Ontario, CA
    Current Employee - Insurance Advisor in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 5 years)

    Pros

    Some agents offer benefits, 3 weeks vacation, lots of agents offices in the city. Very easy to get a job.

    Cons

    Where do I start, some agents are very unethical and issue policies with wrong postal codes just to lower premium and to sell life as they need to meet their life targets.Staff is uneducated and will give out wrong info to clients about their coverages when the advisor should be the professional. DMs and ADMs are not there to assist and listen to staff. Continued education is not valued.

    Advice to Management

    Take a look at your agents and their staff. Very little knowledge and make huge mistakes on clients policies.

    The Co-operators Response

    Dec 31, 2015 – HR Manager

    We are very concerned with your comments and feedback. At The Co-operators, we do have Ethics Reporting/Whistleblowing procedures in place to ensure that ethical behavior and business practices are... More

  3. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Canada, KY
    Current Employee - Manager in Canada, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Care about customers
    Care about employees
    Live the company values
    Put people before profits

    Cons

    Change management is difficult due to multiple departments and politics
    Limited opportunities to progress as most Sr management roles must be located in Guelph

    Advice to Management

    Allow for roles to be located outside head office, and work remotely.


  4. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, PE (Canada)
    Former Employee - Anonymous Employee in Toronto, PE (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Co-operators (More than a year)

    Pros

    Best culture and growth oppurtunities

    Cons

    Can't think of any cons.

    The Co-operators Response

    Apr 10, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review. We agree with your positive comments. At The Co-operators, we value the time our employees spend with us and work hard to support their personal... More


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)
    Doesn't Recommend

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    The company has faithful clients and competitive rates.

    Cons

    Since advisors are running offices as contract you have to work for one who's fair. No raise in over 5 years and been working over 20 years. No advancement to agency owner or support from district to do so. Family members seem to go further than staff

    Advice to Management

    Need district to help those who want to advance in the compay and not forget we too work for the company not just the agent . Not all agents are fair. Recognizing our service and dedication. Making sure the agents are.paying fairly by requesting a copy of wages yearly as well as holding them accountable for educational persuits the staff wishes to persue

    The Co-operators Response

    Mar 23, 2018 – Talent Management Specialist

    At The Co-operators we value and want to acknowledge your concerns and take them seriously so that we may continue to grow. Our advisors are self employed and at minimum are required to pay market... More


  6. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Co-operators part-time

    Pros

    Interesting work, good pay, relaxed environment most of the time

    Cons

    Can be stressful in busy season

    Advice to Management

    Social events and more time off

    The Co-operators Response

    Mar 12, 2018 – Talent Management Specialist

    At The Co-operators we are open to hearing feedback from former employees and we appreciate you taking the time to write a review. Our company offers a generous compensation package including a... More


  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Family friendly culture. A somewhat conservative organization.

    Cons

    Don't be fooled by the co-operative, some of the typical corporate games exist.

    The Co-operators Response

    Feb 26, 2018 – Talent Management Specialist

    At The Co-operators we are open to receiving feedback from current employees which helps us continue to learn and grow. As an employer The Co-operators strives to create a culture in which every... More

  8. "Actually put people before profits - not just a slogan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Mississauga, ON (Canada)
    Current Employee - Regional Sales Manager in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Great culture, great corporate values, really lives people before profits.

    Cons

    Slow to evolve or change, sometimes refereed to as Big blue when referring to its lack of agility

    Advice to Management

    Leverage your more efficient smaller companies/departments.

    The Co-operators Response

    Feb 26, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review about working for The Co-operators. We agree we have a great culture. We are a co-operative organization that thinks beyond increasing profits and... More


  9. "Associate Insurance Advisor II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Insurance Advisor II in Vancouver, BC (Canada)
    Current Employee - Associate Insurance Advisor II in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 3 years)

    Pros

    Balanced work culture, good benefits, flexible work times usually, Not pushy sales oriented (yet!), Canadian!, supportive of individual growth and education

    Cons

    Office culture could vary greatly from one office to another. Corporate offices (agencies ran directly by the company) should simplify the employee evaluation systems.
    Better Actuaries need to be hired to promote competitiveness as they strive for more accurate rates.

    Advice to Management

    Company should work harder on adopting new technologies for office automation for both client-facing and Business-facing systems.
    Also revise the hiring procedures in place, to be more efficient in order to minmize pressure and frustration of current staff and also cut in costs. Company shoud acertain that new hires have the basic computer and social skills required especifically by this line of work as it is usually held to a relatively higher standard.

    The Co-operators Response

    Mar 5, 2018 – Talent Management Specialist

    At The Co-operators we are open to receiving feedback as we realize there is always room for improvement. It is unfortunate that you feel that the organization is not meeting all your expectations... More


  10. "Pleasant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Toronto, ON (Canada)
    Former Employee - Insurance Agent in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good commission and flexible hours. You get what you put into it in terms of making money. Everyone is really friendly and accommodating

    Cons

    No room to grow - not for young people. Smaller offices can get difficult at times working in a 3 person office everyday


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