The Co-operators Reviews | Glassdoor

The Co-operators Reviews

Updated May 21, 2017
105 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Robert Wesseling
9 Ratings

105 Employee Reviews

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Pros
Cons
  • Life and wealth product quotas seem a little high (in 3 reviews)

  • More opportunities are centralized at head office but flexible work options, due to advancement in technology are becoming more prevalent (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Canada, KY
    Current Employee - Manager in Canada, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Care about customers
    Care about employees
    Live the company values
    Put people before profits

    Cons

    Change management is difficult due to multiple departments and politics
    Limited opportunities to progress as most Sr management roles must be located in Guelph

    Advice to Management

    Allow for roles to be located outside head office, and work remotely.


  2. Helpful (2)

    "Terrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Advisor in Ontario, CA
    Current Employee - Insurance Advisor in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 5 years)

    Pros

    Some agents offer benefits, 3 weeks vacation, lots of agents offices in the city. Very easy to get a job.

    Cons

    Where do I start, some agents are very unethical and issue policies with wrong postal codes just to lower premium and to sell life as they need to meet their life targets.Staff is uneducated and will give out wrong info to clients about their coverages when the advisor should be the professional. DMs and ADMs are not there to assist and listen to staff. Continued education is not valued.

    Advice to Management

    Take a look at your agents and their staff. Very little knowledge and make huge mistakes on clients policies.

    The Co-operators Response

    Dec 31, 2015 – HR Manager

    We are very concerned with your comments and feedback. At The Co-operators, we do have Ethics Reporting/Whistleblowing procedures in place to ensure that ethical behavior and business practices are ... More


  3. "Nice place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Co-operators full-time

    Pros

    Was an enjoyable place to work

    Cons

    You could not always eat all the food

    The Co-operators Response

    Feb 1, 2017 – Talent Management Specialist

    Thank you for your positive review. The Co-operators is a different insurance company as we are part of the co-operative business sector. Our business is built on the values of honesty, caring ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. ""A Place You Can Call Home""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Moncton, NB (Canada)
    Current Employee - Anonymous Employee in Moncton, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than a year)

    Pros

    **You don't start a job with The Co-operators, you start a career.**

    -Amazing staff (friendly, helpful, resourceful, and outgoing);
    -Positive work environment (work/life balance, transparent & open communication, training & development opportunities, and recognition);
    -Advanced technology (systems and equipment);
    -Competitive salary;
    -Excellent benefits & pension plan;
    -Paid volunteer days, personal days, and vacation time;
    -Bonus program & product discounts;
    -Endless growth opportunities across Canada (on location or virtually) for bilingual and English only applicants.

    Cons

    Like any other company: Policies, procedures, and organizational structure changes all the time. These changes can often be seen as a negative (especially during the transition period as communication and new implementations can take time); however, I understand the need for change and am open to it.

    Advice to Management

    Continue offering support, guidance, open & transparent communication. Thank you for all you do!

    The Co-operators Response

    May 11, 2017 – Talent Management Specialist

    We agree with your comment “ You don't start a job with The Co-operators, you start a career.” When you work for The Co-operators, you’ll be part of a culture that’s warm, caring, engaging and ... More


  6. "Good place to learn and start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Insurance Advisor in Calgary, AB (Canada)
    Current Employee - Associate Insurance Advisor in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators (Less than a year)

    Pros

    Great opportunity to learn and grow

    Cons

    Life and wealth product quotas seem a little high

    Advice to Management

    More face to face courses rather than online.

    The Co-operators Response

    May 11, 2017 – Talent Management Specialist

    Thank you for taking the time to post your review. At The Co-operators we value the time our employees spend with us and work hard to support their personal and professional growth. The ... More


  7. "Great company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's a friendly environment; most people in the company seem like a family.

    Cons

    Management isn't too great. If they like you, there's opportunity to grow. If not, you're pretty much screwed

    The Co-operators Response

    May 15, 2017 – Talent Management Specialist

    At The Co-operators we are open to receiving feedback from former employees as we realize there is always room for improvement. Leaders are accountable for having regular one on one conversations ... More


  8. "Best insurance company in Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Moncton, NB (Canada)
    Current Employee - Team Manager in Moncton, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 3 years)

    Pros

    Great people
    Great benefits
    Awesome values
    The best corporate culture I've ever encountered
    People come before profits
    Easy to move up

    Cons

    A bit traditional and sometimes slow in its innovation processes.

    Advice to Management

    Keep up the great work!

    The Co-operators Response

    May 4, 2017 – Talent Management Specialist

    Thank you for taking the time to post a review about your work experience at The Co-operators. As an employer The Co-operators strives to create a culture in which every employee feels valued ... More


  9. "Only as good as the Supervisors who oversee the office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Doesn't Recommend

    I have been working at The Co-operators (More than 8 years)

    Pros

    - great staff who are friendly and available to help
    - good benefits and lots of vacation and flex days
    - lots of online resources

    Cons

    - Supervisors tend to make band aid solutions where they never really fix problems entirely but, they will fix it to a slightly functional matter and leave it at that
    - Too much cooks in the kitchen. One half of a unit will report to one person and the other half will report to another. Hard to keep things consistent when one supervisor is telling one team something and the other supervisor is telling the other half of the team something else..
    - Although they claim to promote advancement within the company, this seems to only apply if they like you enough
    - Some supervisors are out of province or in a different office and, every office does things differently. Be prepared to hear that as an excuse for a lot of problems. They won't try to make the offices work consistently to create a better work flow. People have been working their so long they just refuse to change their ways and Supervisors can't be bothered to argue with that.


  10. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Co-operators full-time (More than 5 years)

    Pros

    Great Place to work, nice environment, happy co-workers. Very good support from head office and underwriters. Monday to Friday hours. Appreciation dinner from regional office was very nice.

    Cons

    Wages were a little low. Change in individual ownership can be disruptive. You must enjoy working with the public and be willing to do extra


  11. "Manager Learning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Great company to work for. The corporate culture reflects the company's history and co-operators identity. This is a socially responsible organization, their main focus is to protect more Canadian's financial future.

    Cons

    Limited career opportunities in specialized fields

    The Co-operators Response

    Mar 27, 2017 – Talent Management Specialist

    Thank you for taking the time to post a review about working at The Co-operators. The Co-operative values that inspired our founders over 60 years ago continue to guide our organization today; you ... More


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